Automox Reviews

Automox users report notable gains in time and cost efficiency. They note improvements in process efficiency, quicker patching, and enhanced security, reducing manual workload. While some can't quantify results, many experience increased compliance and enjoy streamlined operations. Automox significantly decreases time spent on maintenance tasks, providing IT teams more time for projects. Users appreciate enhanced reporting capabilities, device compliance visibility, and the ability to automatically update systems, making management easier and more effective.

Automox offers competitive pricing with transparent monthly or annual per endpoint fees. Standard licensing includes support and extended features without extra costs. Many users find its value appealing, especially for managing diverse systems like Windows, MACs, and Linux. The software's cloud-native nature minimizes on-premises expenses. Resellers often pass favorable subscription rates to clients. A free trial is praised, allowing evaluation without commitment, enhancing decision-making for enterprises considering Automox for their IT management needs.

• "The cost is very reasonable compared to the competition."
• "Its licensing for a year was nine grand. There was no additional fee."
• "We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

Managed service providers primarily use Automox for patch management, software distribution, and implementing security controls across extensive networks of devices. Automox facilitates compliance with standards such as HIPAA and PCI by ensuring all systems remain updated. Its worklets allow automated tasks across endpoints, enhancing efficiency for internal and client devices. Cloud service providers and municipalities utilize Automox for visibility and up-to-date patching, aiding in maintaining compliance while managing distributed and remote environments.

Automox customer service and support receive high praise for being responsive, knowledgeable, and efficient. They resolve issues quickly and efficiently, often within 24 hours, offering various support channels like email and chat. Users appreciate the helpful and positive interactions with support personnel and note their attentiveness to business needs, surpassing experiences with larger companies. Most users report prompt resolutions without prolonged wait times, feeling like they are in a supportive partnership with Automox.

Users describe Automox's initial setup as easy and quick, taking typically from one hour to a few days. Establishing policies is intuitive, often requiring only basic knowledge of systems. Users appreciate customizable installation options and minimal configuration on client systems. Any complexities mainly arise from specific client requirements. Automox's customer support significantly aids users. Many highlight the ease of deploying agents to endpoints, and some find no need for extensive planning or prior arrangements.

Automox scales effectively, handling various environments well. Users report some manageability challenges and occasional console load time issues. Despite these, scalability in multi-tenant environments and with numerous endpoints is praised. Usage expands smoothly without additional infrastructure needs. Plans to increase deployment are common, though some users maintain current levels. Scalability is facilitated by its cloud-based nature and ability to accommodate diverse organization sizes. Structures operational in different sectors experience seamless transitions with Automox.

Automox offers rock-solid stability, consistently online and fast. Users report no major issues accessing it, with stable agents and no unexpected downtime. While maintenance may occur, incident responses are timely, maintaining operations. Stability compares well with industry tools, supporting clients without intervention. Automox has advanced since its initial release, reducing errors and providing reliable patching. Some minor feature stability concerns exist, but most users experience no significant constraints on performance and note consistent uptime and reliability.