Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool. It's also extremely important that the solution is a cloud-native platform because of the distribution of networks and where the things that are being patched are located. They're not all in one place, and neither are the people doing the patching. When you have people patching from different locations—and a lot of this is due to COVID, with people not being in the office—a cloud-native platform is what you need. Automox also provides visibility for any laptop, desktop, or server in an environment, regardless of whether they are on-prem, in the cloud, or on the move. Visibility is key to security; you can't protect what you can't see. That's the biggest reason that the visibility it provides is important. There is also an ease-of-use aspect. No one has time to track down people and continually remind them that they have to patch. And you can't count on the security of an unpatched computer coming into your network, or on a situation where a person thinks they have patched it but it hasn't been patched. The ability to see what's on an endpoint before it connects to anything is key to the security picture. In addition, the patch management it provides, from a single console, across Windows, macOS, and Linux endpoints is excellent because of the completeness of the platforms it supports and the things that get patched. WSUS only patches Windows, but nobody has just Windows. With Automox you can patch multiple platforms and multiple vendors' software in the same place. You don't have to patch using WSUS and then remember to manually patch anything with Adobe or Java. You can do it all from Automox. The cross-platform feature is extremely important. If I could just use WSUS and call it good, I would do that, but I can't. The patching automation is also excellent. It makes things much easier, again, saving us time. There is also the level of confidence it creates, meaning that I'm not wondering if everything got done. And the speed of Automox speed in carrying out its functions is great. We haven't seen any problems in that area.
