Blue Prism Reviews and Pricing

it_user865017

Lead RPA Engineer at Auxillium

May 2, 2018

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Access to the SQL database allows for extra capabilities

Pros and Cons

"Access to the SQL database allows for extra capabilities."

"I would like to see bespoke dashboards allow the front-end to display what is required."

What is our primary use case?

The primary use case is having bots manage, schedule, and build other bots seamlessly within a bespoke dashboard. There is no need for a first line team monitoring the system as it reports and assigns tickets.

How has it helped my organization?

ROI and efficiency savings.

1 FTE can manage hundreds of bots via my GP RPA design and build methodology. Master processes can easily control subprocesses, such as load, work, and report.

What is most valuable?

Access to the SQL database allows for extra capabilities.

What needs improvement?

I would like to see bespoke dashboards allow the front-end to display what is required. .

Buyer's Guide

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For how long have I used the solution?

Three to five years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user1163166

RPA System Engineer at a comms service provider with 10,001+ employees

Dec 4, 2021

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Beneficial support, but stability and scalability could improve

Pros and Cons

"The support is good."

"Blue Prism could improve by having better integration with Computer Vision."

What is our primary use case?

Blue Prism is used for UI information. We use it for automating business tools related to HR and finance. We are submitting human interaction from the computer.

What needs improvement?

Blue Prism could improve by having better integration with Computer Vision.

For how long have I used the solution?

I have used Blue Prism within the past 12 months.

What do I think about the stability of the solution?

The stability could improve.

What do I think about the scalability of the solution?

I have found that the scalability could improve.

How are customer service and support?

I rate the technical support an eight out of ten.

The support is good.

How was the initial setup?

The setup of Blue Prism is complex.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

My advice to others that want to use this solution is to develop and invest in their R&D team.

I rate Blue Prism a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.