

Blue Prism and Nintex RPA compete in the robotic process automation field. Blue Prism maintains an advantage in advanced reporting and data capabilities, while Nintex RPA shines in user-friendliness and cost-effectiveness.
Features: Blue Prism integrates extensively with SQL databases, enabling advanced data handling. Its Control Room allows for easy management, troubleshooting, and ensuring process stability and security. Users appreciate the ability to create custom objects for versatile system interfacing. Nintex RPA provides a straightforward drag-and-drop interface, facilitating cross-platform integration with scalable automation components. It includes robust error handling and logging features, complemented by strong community support.
Room for Improvement: Blue Prism is criticized for limited AI and cognitive features, struggling with attended automation and certain integrations. Users seek improved customer support and are concerned about scaling costs. Nintex RPA needs better AI integration, more connectors, and improved mobile access. Enhancing object recognition and simplifying upgrades are also suggested.
Ease of Deployment and Customer Service: Blue Prism focuses on on-premises and private cloud deployments but faces criticism for complex support and community engagement. Nintex RPA offers hybrid deployment options but receives criticism for inadequate support and technical assistance.
Pricing and ROI: Blue Prism is often seen as expensive, with high licensing and infrastructure costs. However, it offers good ROI for large-scale deployments. Nintex RPA is competitively priced, appealing to small businesses, though initial costs can be high. ROI advantages for Nintex RPA are noted in specific use cases.
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
Regarding ROI from Blue Prism, it is evaluated from a business perspective, with break-even timelines generally around six to nine months for large implementations, depending on client size and scale.
I have seen that it is taking almost more than one or two years to see a return on investment.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
My experience with Blue Prism's technical support has been largely positive, with them being very responsive when needed, especially during the early stages of tool evolution.
I would rate the technical support by Blue Prism as eight out of ten, with both products being comparable.
The digital workforce of Blue Prism has pioneered capabilities for scaling digital workforce members based on varied requirements, such as during the tax season when more digital robots are needed in the tax department, showcasing its scaling ability effectively.
Only each bot level logs are possible, which will not help when maintaining one hundred plus or two hundred plus bots.
I would like to see the interface of Blue Prism refreshed.
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
The price of Blue Prism is costly, but I believe the quality should increase.
While the licensing cost is something I haven't checked in a while, I find that although it initially seems costlier than competitors, Blue Prism's licensing model is simpler and proves to be cost-effective over time.
The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards.
The ability to scale quickly is also valuable, and their support is good in general.
The document extraction feature, Decipher, is also working well recently.
| Product | Market Share (%) |
|---|---|
| Blue Prism | 5.9% |
| Nintex RPA | 2.0% |
| Other | 92.1% |


| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 6 |
| Large Enterprise | 74 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 7 |
| Large Enterprise | 18 |
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
Using Nintex RPA, enterprises can leverage trained bots to quickly and cost-effectively automate routine tasks without the use of code in an easy-to-use drag and drop interface. Users are now equipped with a comprehensive, enterprise-grade process management and automation solution that streamlines processes fueled by both structured and unstructured data sources.
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