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Blue Prism vs Nintex RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Businesses using Blue Prism report significant ROI, with savings up to 65%, despite varied breakeven timelines and perceived costs.
Sentiment score
7.3
Users report cost savings, reduced errors, and improved efficiency with Nintex RPA, achieving savings up to $300,000.
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
Regarding ROI from Blue Prism, it is evaluated from a business perspective, with break-even timelines generally around six to nine months for large implementations, depending on client size and scale.
Senior Consultant at a consultancy with 10,001+ employees
I have seen that it is taking almost more than one or two years to see a return on investment.
Technical Architect at YASH Technologies
 

Customer Service

Sentiment score
6.4
Blue Prism's customer service receives mixed reviews, with varying responsiveness and support effectiveness affecting user experiences.
Sentiment score
7.4
Nintex RPA users praise responsive technical support and proactive service, though some experience delays and desire direct phone support.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
My experience with Blue Prism's technical support has been largely positive, with them being very responsive when needed, especially during the early stages of tool evolution.
Senior Consultant at a consultancy with 10,001+ employees
I would rate the technical support by Blue Prism as eight out of ten, with both products being comparable.
Technical Architect at YASH Technologies
 

Scalability Issues

Sentiment score
7.1
Blue Prism is valued for its scalable architecture, though it may involve costs and careful infrastructure planning.
Sentiment score
6.9
Nintex RPA is scalable and flexible, enabling easy expansion and deployment, though data analysis at scale presents challenges.
The digital workforce of Blue Prism has pioneered capabilities for scaling digital workforce members based on varied requirements, such as during the tax season when more digital robots are needed in the tax department, showcasing its scaling ability effectively.
Senior Consultant at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
7.4
Blue Prism is praised for its reliability and performance, though occasional glitches are usually due to external factors.
Sentiment score
7.1
Users rate Nintex RPA stable at 8/10, noting minor issues from updates, system changes, or configuration errors.
 

Room For Improvement

Blue Prism needs enhanced AI, better usability, improved support, modern interfaces, comprehensive automation features, and scalable solutions.
Nintex RPA requires better object recognition, OCR, integration, AI updates, and improvements in training, compatibility, and debugging tools.
Only each bot level logs are possible, which will not help when maintaining one hundred plus or two hundred plus bots.
Technical Architect at YASH Technologies
I would like to see the interface of Blue Prism refreshed.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
 

Setup Cost

Blue Prism's pricing is costly yet straightforward, but comparable in total costs with strong security and integration benefits.
Nintex RPA offers moderate pricing, ranging from $5,000 to $100,000, with separate charges for infrastructure and optional features.
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
The price of Blue Prism is costly, but I believe the quality should increase.
Technical Architect at YASH Technologies
While the licensing cost is something I haven't checked in a while, I find that although it initially seems costlier than competitors, Blue Prism's licensing model is simpler and proves to be cost-effective over time.
Senior Consultant at a consultancy with 10,001+ employees
 

Valuable Features

Blue Prism provides code-free automation, strong integration, security, and scalability, ideal for complex enterprise applications and enhanced efficiency.
Nintex RPA offers intuitive workflows, cross-platform integration, task mining, scalability, and competitive pricing, enhancing document handling efficiency.
The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards.
Senior Consultant at a consultancy with 10,001+ employees
The ability to scale quickly is also valuable, and their support is good in general.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
The document extraction feature, Decipher, is also working well recently.
Technical Architect at YASH Technologies
 

Categories and Ranking

Blue Prism
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
91
Ranking in other categories
Agentic Automation (4th)
Nintex RPA
Ranking in Robotic Process Automation (RPA)
23rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism is 5.9%, down from 11.6% compared to the previous year. The mindshare of Nintex RPA is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Blue Prism5.9%
Nintex RPA2.0%
Other92.1%
Robotic Process Automation (RPA)
 

Featured Reviews

Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
JonathanNg - PeerSpot reviewer
Global Automation Lead - Customer Operations at a energy/utilities company with 10,001+ employees
Helped us identify areas where frontline staff aren't following standard procedures or using unexpected systems, giving us better insight into our end users' workflows
To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
9%
Computer Software Company
8%
Insurance Company
5%
Financial Services Firm
15%
Computer Software Company
11%
Real Estate/Law Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise74
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
Large Enterprise18
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
Best RPA tools for IBM iSeries
We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 5250 emulator, in addition Datamatics TruBot is an alternative solution.
What do you like most about Nintex RPA?
Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards.
What is your experience regarding pricing and costs for Nintex RPA?
Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as an eight out of ten.
 

Also Known As

No data available
Kryon RPA
 

Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Amazon, Audi, Chevron, Toyota, Uber, Walmart
Find out what your peers are saying about Blue Prism vs. Nintex RPA and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.