Box Reviews

I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISV's. I mean a division who could really help write business specific apps.

9 months

Not really

Not until now

No issues encountered so far, except for large files (we have some 50GB+ files who we now have to split up

Great!

Technical support people really know their stuff, Great service.

Yes, OneDrive for business, but we had a lot of problems with instability

Very straightforward, we got it setup for about a thousand people in less than a day

In-house

I believe it is a great product and priced very well so I can only recommend it

Yes, OneDrive for business

Box messaging has really revamped communication with in my company.The ability to collaborate around data anywhere, anytime is the most powerful features of Box.  

Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box. It would be nice to have a more seamless integration with clients. 

1 year

Superb service. All of our questions are always answered in a timely manner. 

The ability to collaborate around data anywhere, anytime is the most powerful features of Box.

The word Box has become a verb at Morehouse College. The Students, Faculty and Staff are constantly pushing the limits of the Box.com platform by finding ever more creative ways to use it!

One of the greatest things is that they have not hit any limits.

Like all cloud platforms, there are always areas of improvement around sync to local devices. We are very EXCITED about the soon to be released Box Desktop for streamed file content. We are looking to beta the tool!

We have been on the Box.com platform for almost three years.

We initially tried a low tech approach to our data migration that failed, too much data to simply push over the internet; in comes SkySync to the rescue. We used SkySync to migrate files and permission from our Windows fileserver to the Box.com platform.

No.

No.

Box.com is one of our Premier Technical Partners!

They take ownership of any issues, and work them quickly to resolution.

We were complexity on premises, prior to our move to Box.com

The more you plan the better your migration will go, you must pay careful attention to the differences in permission structures.

Have not run detailed numbers yet, though we plan to. The reduction in risk alone on PII, HIPAA and FERPA will be huge factors in our ROI calculations.

I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers.

Yes, we looked at Dropbox and OneDrive. Box.com had the best compliance matrix for the enterprise that we saw.

Love it!

File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution.

Better workflow automation. Get notification whenever new files are uploaded.
Comments can be attached as to gain attention.

Design is great as our users work seamlessly to upload, share and organize their files.

Compatibility with all browsers are also key advantages.

Now, we are able to monitor the usage of our users, get usage tips and get higher user satisfaction as compared to our own file sharing system.

I have used this solution for four months.

The upload speed needs improvement.

There were no scalability issues.

The support is great and we are very satisfied.

We used Dropbox before but switched to Box, due to its string support for corporate use.

The setup was very easy and the support team had engaged us right from the start.

Better sign a full year's contract to get a discount.

We looked at Dropbox and ownCloud.

You can use the free trial and evaluate it, before actually jumping into this great product.

• File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions.
• Being able to securely invite, share folders, do version control, and comment on files so quickly and easily without using unsecure large email attachments is a major productivity gain.

We have complex bids with tight deadlines. This involves partners/suppliers and key staff who can work offline, such as on the train, and then sync up their files later when they have WIFI coverage. This allows faster responses and stronger collaboration.

Tasks and comments could be easier to see, report, search, and manage.

I think it would benefit from a task full screen with list and sort functionality, then similarly a comments screen with list/filter/sort.

So, rather than looking at individual documents and drilling down to see where comments have been added, you could, for example, view all comments added to documents in a specific folder since a set date, such as last week.

This would be particularly useful on collaboration projects, as you could easily, on the first page, see all of the comments in that project folder. You could, based on you interest, click through to the document where there was a related comment.

We have used this solution for seven years.

There were no stability issues. It was consistently reliable.

There were no scalability issues. Many GBs are stored with 100 guests/clients/suppliers without any issues.

I hardly ever require support. It just works, which is one of the strongest things about it.

We evaluated SharePoint. It was cumbersome to manage, configure, and add new projects. Frankly, it is poor for adding external partners, for syncing, and using across multiple devices (iPhone, iPad, and laptops).

The setup was simple. The only area to learn, as it is different from Active Directory, is how security inherits down folders.

It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!

We evaluated SharePoint and Dropbox.

Separate internal folders from externally shared ones and lock down the internal security so that staff can't invite non-domain users to internal folders; nice, clear demarcation.

• Sharing content and folders with both internal and external users
• Editing content seamlessly w/Microsoft Office applications
• Dynamic/static content links for referencing on other software platforms, such as Yammer and Namely

Box has allowed us to access, share and edit content seamlessly as an organization.

The waterfall methodology for folders does not allow for privatization of folders at the root level, which sometimes may be necessary.

I have been using it for 5 years and counting.

We have not encountered any deployment issues.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer service is excellent.

Technical support is excellent.

Mobile access, ease-of-sharing, securing data in transit and at rest.

Flexible workforce. Our employees can access content from anywhere, no-vpn, no special apps, no extra authentications.

Integrations, the more integrations the better. Office + Outlook are great but we need more like it.

3 years.

User education in the first year was our toughest challenge. 

No

No, scales excellently.

Good

On premise files storage.

Straightforward

24 months

Straightforward, easy to understand.

File and Folder sharing in the organization and outside of it.

Feature set collaboration, removes sand trap moments and reduction in email.

Search function remove layers.

2 years

I have not had any issues with customer service.

Very good.