Box Reviews

File and Folder sharing in the organization and outside of it.

Feature set collaboration, removes sand trap moments and reduction in email.

Search function remove layers.

2 years

I have not had any issues with customer service.

Very good.

• IFRAME Widget (To publish documents on another web page). Most of the best CMSs don’t offer any good DMS features. Not even many products as an add-on or plug-in. So why not take one of the best DMS (box) on the market and integrate (embed) the functionality for publishing public documents? Or even better, integrate box as a secure extranet for your business.

• Office Integration. The full integration into the Microsoft Office products is just perfect.
• Versioning (Version History). This feature allows previous versions of files to be stored all in one place, allowing you to quickly find and restore previous versions of your content. Or even better, real-time co-authoring in Box for Office Online
• Document Preview. Previewing and collaborating without ever having to open a desktop application or download the content to a computer.

There is no easier way to publish a (new) document to the web (via the IFRAME widget). Just put the file in the right place!

Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’).
In Switzerland, many firms of different sectors face strict regulations around where their files are stored, leaving them with a limited set of options, and keeping many of these enterprises stuck on legacy infrastructure. Box Zones is a good initiative or start, but its not perfect at all.

I have used Box from 2012 until today.

We have not had stability problems.

We have not had scalability problems.

I rate support 8/10.

We used Dropbox, SugarSync, and Google Drive.

Setup was pretty much straightforward.

A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge.

We looked at Dropbox, ownCloud, Google Drive.

Check first all the possibilities where to store the data. (Where are the data servers located and how are they synchronized/mirrored.)

We use Box for sharing content between devices. For example, if a call is received when we are out of the office, we can use Box to patch in and collect the data, off-site. For mobility purposes, It is better than SharePoint. 

Within our company, there are just over 50 employees using this solution.

We use it frequently for documentation transfer.

Box is very user-friendly; more so than SharePoint.

Sometimes, their website doesn't work properly. It could be improved with a better user interface.

The UI should be faster. Sometimes it lags when switching between documents. 

Sometimes it is compatible with our other devices, but sometimes it's only allocatable to use in the proper way. It's not really optimized for high compatibility with other devices.

I have been using Box for six months.

The stability is good. I had never experienced any issues with it.

We have a limited document size (no more than 50MB) so we don't have any scalability issues.

Our team doesn't do maintenance, but they do provide some technical support.

I haven't personally contacted technical support. 

We also use SharePoint. Overall, I prefer SharePoint over Box; but that's only because I am more familiar with SharePoint as I have used it longer than Box.

Our clients use this solution. I have never been involved with the initial setup.

I believe Box is cheaper than SharePoint.

It's a good tool for everything. It's very similar to SharePoint.

I would recommend Box if you are going off-site to meet clients, for mobility purposes. If not, then I would suggest SharePoint.

On a scale from one to ten, I would give Box a rating of eight.

Box thinks of features before I realize I want them! I love the email upload tool, Box notes real time editing, and integrations with Microsoft Office.

Box has given us a single tool to rule them all! Since everyone has access to it, we can expect everyone to have access to whatever we put in it. Also has reduced the use of emailing attachments which is a time saver.

Box Sync is still a bit buggy and it is difficult to get used to not being able to organize your view of folders as it is determined by the owner of the folder.

The most basic use case is that I use it as an online repository to access my files. If I have certain files that I need to access from multiple places, I upload them to Box.

The other use case is as a sharing mechanism. When I have large files that cannot be attached to an email, I upload the attachment to Box, and then I just share the link. I use it as a sharing mechanism.

The next use case is collaboration. For example, if I have an Excel spreadsheet that I'm updating and I want someone else to update it as well, I share the link with that person so that he can update the sheet on his end.

The beauty of Box is that you don't need to download the document on your computer to edit it and then upload it again. You can edit the content while the document is in the cloud.

I like the ease of use.

The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.

I've been using Box for more than five years.

It's a cloud solution.

It is very stable, and I have not encountered any issues so far.

Technical support is amazing; they're really good.

I have tried both Dropbox and Box, but Box is easier use and has more features.

Box needs to improve with their pricing in terms of licensing costs.

I would rate Box at nine on a scale from one to ten.

Box messaging has really revamped communication with in my company.The ability to collaborate around data anywhere, anytime is the most powerful features of Box.  

Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box. It would be nice to have a more seamless integration with clients. 

1 year

Superb service. All of our questions are always answered in a timely manner. 

Mobile access, ease-of-sharing, securing data in transit and at rest.

Flexible workforce. Our employees can access content from anywhere, no-vpn, no special apps, no extra authentications.

Integrations, the more integrations the better. Office + Outlook are great but we need more like it.

3 years.

User education in the first year was our toughest challenge. 

No

No, scales excellently.

Good

On premise files storage.

Straightforward

24 months

Straightforward, easy to understand.

I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISV's. I mean a division who could really help write business specific apps.

9 months

Not really

Not until now

No issues encountered so far, except for large files (we have some 50GB+ files who we now have to split up

Great!

Technical support people really know their stuff, Great service.

Yes, OneDrive for business, but we had a lot of problems with instability

Very straightforward, we got it setup for about a thousand people in less than a day

In-house

I believe it is a great product and priced very well so I can only recommend it

Yes, OneDrive for business