Box Reviews

Box is a secure location for non-structured content including documents and PowerPoints. Box comes with its own e-signature capability. It has a very simple workflow capability that allows you to build out certain workflows that you are going to repeat on a regular basis. 

Box is very simple, it was designed for anyone who sits in front of a computer to be able to do advanced actions without having to go through any training or any classes. You can put together total workflows for managing inventories or doing marketing campaigns. Anywhere where content is involved, Box can do it.

Box has a number one feature, it is very easy to use. Millions of people have free accounts. They are already aware of the user interface, the electronic signature, the metadata and the tagging. The entire experience is not lacking in any way that you would need in a corporate environment.

I have been using Box for five years.

Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it.

Whether you have one terabyte or two terabytes of data, your performance is going to remain the same. Box has tens of thousands of servers. Their speed for uploads and downloads and performance is standard for everyone. You are not going to get better than the next guy, no matter how big your company grows or how many people you have in your company. It is not going to be slow for any of your customers.

Technical support is better than their competition because I have had experience with both. If you are in a critical situation, and you have the right support contract with them, you will get immediate results. But if you try to go on the cheap side, you might have to wait physically for someone to respond by calling you. So that all depends on what kind of package you buy. 

The cost averages around thirty five dollars a month. There are no additional costs on top of that. They house all your data and they use all of their hardware and their equipment, and that is why it is thirty five dollars a month per person. You do not have to buy any of the hardware and you do not have to do anything on the back end.

The initial setup for an organization is under two minutes. And that is even if they go with an unlimited amount of storage. The implementation as far as your governance of the site itself and who's going to have access depends on the size of the organization and how detailed they are. That could take from two to six weeks to iron out the details and then activate it to enterprise. The setup environment with all the securities and encryption, takes about two minutes.

Box does have a considerable return on the investment, but not without getting into proprietary.

The setup for Box is very simple it is like opening up any account. 
You need to know what the organization wants to do with Box. Someone has to sketch out, who is going to have what permissions, and who is going to be able to access a particular file structure. One thing that Box would benefit from is a records management component. 

I think the vision of the leadership in the company is amazing. More importantly it's not hackable and it's a secure, easy-to-use platform. And that's what people really want.

I would rate Box a ten out of ten.

For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution.

In my current organization, we have over 10,000 people using this solution.

I use it very extensively. Users these days are working remotely.

You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives. You can use it on your own, on an iPad, or on your mobile phones whenever you wish to.

I would like there to be integration with Office 365. With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have.

I have been using this solution for about six months.

It's stable.

It's okay. It hasn't been a problem.

This product has been supported by our internal team. They are pretty skilled in this technology. I've never needed to log a ticket.

I've used OneDrive and Google Drive.

OneDrive has an edge over all these features that Box is providing. If you are working on a file, you can put it on auto-save mode. And of course, it can be integrated with any kind of 365 solution.

Installation is okay. End users can do it themselves. It's pretty quick and simple. It takes less than five minutes.

My organization pays for the license.

I would rate this solution 7 out of 10.

I would recommend this solution to those who want to start using it.

We use this solution for file storage.

It is really easy to load files to and from this solution. 

The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem. In a future release, we'd like to have better permissions for folder level permissions at low levels. 

We have been using this solution for six months. 

This is a stable solution. 

We have not had any challenges with scalability. 

This solution is good for file storage but there are better options out there.

I would rate this solution a six out of ten. 

We utilize Savient to oversee our Box accounts, along with the associated files, folders, and Box groups. This platform serves as our central hub for storing and organizing files. Additionally, we leverage Box for seamless sharing of files with our customers, catering to these specific use cases.

There is a distinct advantage since I no longer have to transfer files via email between my company and the customer's company. This mitigates concerns related to email spoofing and DLP issues. By sharing within the customer environment, there is a sense of comfort and security, as data remains within their network.

The system's performance is impressive, and file sharing is notably straightforward. Accessing Box files through desktop applications enhances ease of editing and overall management. Additionally, there's effective control over file sharing, allowing users to decide whether others can edit or only view the files.

I find their API to be quite complex and it could be more straightforward. Additionally, the user interface complexity arises, particularly when creating users or managing ownership assignments. Simplifying this interface could enhance user experience.

I have been using for the last six months.

Stability is solid, and I would give it a rating of eight out of ten.

In our production environment, we manage twenty-one million files, and based on my assessment, scalability appears to be excellent.

Within my organization and in customer environments, Microsoft Teams is the standard communication platform we commonly employ.

No technical team is required for deployment since it's a cloud-based environment.

Overall, I would rate it eight out of ten.

I use Box to deploy virtual machines. My computer is Windows-based, and whenever I need to use Linux, I can download it there and do all my development work within it.

I like that Box makes it easy to deploy virtual machines.

It could be cheaper. 

I have been using Box for about three or four years.

Box is a stable solution. I have never had any issues. I was never disconnected for any reason, and it kept the connection even though I put my laptop in sleep mode.

On a scale from one to ten, I would give stability a ten.

The initial setup is straightforward. The deployment process depends on your computer resources.

I implemented this solution. 

I have to pay for Box. It could be a little cheaper.

On a scale from one to ten, I would give the pricing a five.

On a scale from one to ten, I would give Box a ten.

We use the solution primarily for storage and very occasionally for collaboration.

I haven't found any valuable features.

I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times.

We've been using the product for 12 months.

I would say the solution is stable.

The solution is scalable.

In my experience, support manages metrics instead of managing the solution. It seems they want to meet the SLAs without providing a solution.

Neutral

Box is relatively easy to set up.

On pricing, I would point out that the more you dig, or the deeper the level of tools, the more expensive it becomes. 

For basic file storage and a little collaboration, the product is fine. But for anything more integrated from a security point of view, it is not.

Besides Box, we also run SharePoint, and in terms of a holistic approach, I would say that SharePoint is probably the better option.

I would rate this product a six out of ten.

The most basic use case is that I use it as an online repository to access my files. If I have certain files that I need to access from multiple places, I upload them to Box.

The other use case is as a sharing mechanism. When I have large files that cannot be attached to an email, I upload the attachment to Box, and then I just share the link. I use it as a sharing mechanism.

The next use case is collaboration. For example, if I have an Excel spreadsheet that I'm updating and I want someone else to update it as well, I share the link with that person so that he can update the sheet on his end.

The beauty of Box is that you don't need to download the document on your computer to edit it and then upload it again. You can edit the content while the document is in the cloud.

I like the ease of use.

The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.

I've been using Box for more than five years.

It's a cloud solution.

It is very stable, and I have not encountered any issues so far.

Technical support is amazing; they're really good.

I have tried both Dropbox and Box, but Box is easier use and has more features.

Box needs to improve with their pricing in terms of licensing costs.

I would rate Box at nine on a scale from one to ten.

We use Box for collaboration with files or folders. If you have a business Box account, then it can meet the need of their business. Our use is mostly for collaboration, especially on the documentation. They have competition with OneDrive.

The collaboration of the solution is good.

If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it.

I have used Box within the past 12 months.

I have used Dropbox.

We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available.

I recommend this solution to others.

I rate Box a nine out of ten.