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Amazon WorkDocs vs Box comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Box
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
42
Ranking in other categories
Enterprise Content Management (8th), Cloud Storage (12th), Digital Asset Management (6th), Document Management Software (6th)
 

Mindshare comparison

As of March 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 3.4%, down from 13.5% compared to the previous year. The mindshare of Box is 7.2%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Box7.2%
Amazon WorkDocs3.4%
Other89.4%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"We can provide controlled access to documents using the product."
"The application is very light in terms of uploading and downloading files."
"The collaboration of the solution is good."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"I like the ease of use."
"The solution is used for data storage and any kind of visualization."
"Box is very user-friendly; more so than SharePoint."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"It could be cheaper."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The solution's data security should be improved."
"Working on documents in real-time is sometimes faulty and could be improved."
"They could integrate better with other platforms."
"Better integration with other solutions is needed."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"I find their API to be quite complex and it could be more straightforward."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"Better sign a full year's contract to get a discount."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"I believe Box is cheaper than SharePoint."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Box's pricing is excellent."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
8%
Government
8%
Educational Organization
7%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience includes FileNet. I also used Delphi for programming work. I am familiar enough with Bo...
 

Overview

 

Sample Customers

Delhivery
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Amazon WorkDocs vs. Box and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.