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Amazon WorkDocs vs Box comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
11th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Box
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
42
Ranking in other categories
Enterprise Content Management (10th), Cloud Storage (12th), Digital Asset Management (6th), Document Management Software (6th)
 

Mindshare comparison

As of May 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.8%, down from 11.8% compared to the previous year. The mindshare of Box is 7.6%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Box7.6%
Amazon WorkDocs2.8%
Other89.6%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"For basic file storage and a little collaboration, the product is fine."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years."
"The most valuable feature of Box is security."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"File and Folder sharing in the organization and outside of it."
"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"Most amazingly its integration with Office 365 (online) is one of the best features it has other than integrating with other apps like Salesforce, etc."
"They're the most compliant company we've ever encountered."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"The search features and role permissions are not very user friendly."
"One thing that Box would benefit from is a records management component."
"Integrations, the more integrations the better. Office + Outlook are great but we need more like it."
"My biggest problem with Box.net is the lack of a free desktop syncing feature."
"I would like to see the below additional features: Disposition features, record management and retention policies in this application."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"Box needs to improve with their pricing in terms of licensing costs."
"I believe Box is cheaper than SharePoint."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"My organization pays for the license."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Educational Organization
8%
Comms Service Provider
8%
Financial Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience includes FileNet. I also used Delphi for programming work. I am familiar enough with Bo...
 

Overview

 

Sample Customers

Delhivery
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Amazon WorkDocs vs. Box and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.