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Amazon WorkDocs vs Box comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
6th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Box
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (13th), Digital Asset Management (3rd), Document Management Software (4th)
 

Mindshare comparison

As of October 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 7.0%, down from 14.8% compared to the previous year. The mindshare of Box is 8.1%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Amazon WorkDocs7.0%
Box8.1%
Other84.9%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"We can provide controlled access to documents using the product."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"I like the ease of use."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"I like that Box makes it easy to deploy virtual machines."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
 

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"Maturity of the enterprise security around user management."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"Working on documents in real-time is sometimes faulty and could be improved."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"One thing that Box would benefit from is a records management component."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"My organization pays for the license."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"Better sign a full year's contract to get a discount."
"I believe Box is cheaper than SharePoint."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
Government
7%
Financial Services Firm
10%
Computer Software Company
7%
Government
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

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What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
 

Overview

 

Sample Customers

Delhivery
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Microsoft, Dropbox, Google and others in Content Collaboration Platforms. Updated: September 2025.
868,759 professionals have used our research since 2012.