Amazon WorkDocs vs Box comparison

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Amazon WorkDocs

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon WorkDocs and Box based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Amazon WorkDocs vs. Box Report (Updated: December 2025).

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Amazon WorkDocs vs. Box

December 2025

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

8th

Average Rating

8.0

Reviews Sentiment

2.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Box

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Enterprise Content Management (9th), Cloud Storage (13th), Digital Asset Management (3rd), Document Management Software (5th)

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 4.4%, down from 13.5% compared to the previous year. The mindshare of Box is 7.1%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Amazon WorkDocs	4.4%
Box	7.1%
Other	88.5%

Content Collaboration Platforms

Featured Reviews

reviewer1212129

Senior Software Engineer at a tech vendor with 501-1,000 employees

Collaboration works seamlessly and automation supports efficient file sharing

I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.

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Ahmed Rashad

Senior Projects Manager at Tech-hub

Team collaboration has improved through shared access and real-time synchronization

I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."

"This solution is great for inviting and sharing documents with other users."

"We can provide controlled access to documents using the product."

"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."

"The most valuable feature of Box is security."

"Sharing and collaborating across files and folders has been a massive game changer."

"The collaboration of the solution is good."

"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."

"Simple file sharing and sync for internal and external customers."

"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."

More Box pros

Cons

"I had a very bitter experience with their mobile app."

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."

"The price must be lowered."

"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."

"They could integrate better with other platforms."

"The upload speed needs improvement."

"In future releases, there could be encryption, to have better security."

"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."

"If there was a plugin that added some sort of toolbar in Office, that would be great."

"I find their API to be quite complex and it could be more straightforward."

More Box cons

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."

"Better sign a full year's contract to get a discount."

"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."

"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."

"The more you dig, the deeper the level of tools, and the more expensive it becomes."

"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."

"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."

"My organization pays for the license."

More Box pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

Manufacturing Company

Educational Organization

Computer Software Company

Financial Services Firm

11%

Government

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	27

Questions from the Community

What needs improvement with Amazon WorkDocs?

Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...

What is your primary use case for Amazon WorkDocs?

We use Amazon WorkDocs for file sharing at our workplace.

What advice do you have for others considering Amazon WorkDocs?

What do you like most about Box?

The solution is used for data storage and any kind of visualization.

What is your experience regarding pricing and costs for Box?

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

What needs improvement with Box?

I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...

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Product Reports

Content Collaboration Platforms

December 2025

Download Amazon WorkDocs product report

Download Box product report

January 2026

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Sample Customers

Delhivery

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc