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ABBYY Timeline vs SAP Signavio Process Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ABBYY Timeline
Ranking in Process Mining
11th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP Signavio Process Intell...
Ranking in Process Mining
5th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Process Mining category, the mindshare of ABBYY Timeline is 1.9%, down from 2.0% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 6.5%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
SAP Signavio Process Intelligence6.5%
ABBYY Timeline1.9%
Other91.6%
Process Mining
 

Featured Reviews

reviewer2093802 - PeerSpot reviewer
Senior System Engineer at Epossible
Optimizes business processes, is user-friendly and flexible
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
PD
Manager at Adidas
Process visualization and collaboration enhance decision-making but improvements in licensing and support are needed
It is effective in real-time, although there are a few shortcomings. For example, in SAP Signavio, if you have two or three systems through which your process is flowing and it creates a multi-event log, that is where SAP Signavio has its shortcoming as it doesn't support multi-event logs. The seamless connection with various data sources impacts the ability to generate accurate and actionable insights, especially if it is SAP as your source system, making it pretty easy. However, if it goes beyond SAP, that is when it becomes difficult and ineffective with respect to cost. For example, we recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio. What they are doing is counting the number of records and processes dealt with, which may not accurately reflect your data. This issue particularly arises when your data is lean, as the number of records can become inflated, leading to expensive charges that are not recommended for non-SAP tools, especially for real-time data streams. The license structure of SAP Signavio Process Intelligence should be improved for the next release. For example, charging by the number of records becomes inefficient, particularly for systems where comments may be numerous and irrelevant to the actual usage of the data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"Being able to deploy in shorter cuts."
"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."
"We have definitely seen a tangible ROI from using Signavio."
"Technical support is great."
"The product is relatively user friendly, it does what you need it to do."
"I would give it a 10 for stability."
"The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
 

Cons

"There are a couple of new features available in Timeline that still need more time to mature."
"With the new release, I have some problems. Actually, with Signavio, many of the processes are not viewable for unclear reasons."
"The UI could be improved."
"The solution is a good one but could be improved by making the interface more user friendly."
"Process Intelligence is still a relatively new feature and has room to provide even more value to us."
"I personally found that when we were doing the proof of value, the Process Intelligence modules' AI is not as mature as other Process Mining tools in the competition."
"The solution is not very intuitive. It is very complicated to use."
"It should be able to convert business workflows into media documents quickly."
"There could be more standard interfaces for importing data from the various systems in the process landscape."
 

Pricing and Cost Advice

Information not available
"I would not say the product was terribly expensive but I would not say it was cheap either."
"It is a fairly expensive solution."
"The solution is expensive, and I rate it an eight out of ten."
"The pricing is expensive."
"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
22%
Manufacturing Company
16%
University
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?
The pricing of SAP Signavio could always be better. There are always discounts to be had.
What needs improvement with SAP Signavio Process Intelligence?
What I would improve in SAP Signavio Process Intelligence is the speed at which we can connect different data sources to it, and also understanding more around when a record is truly a record, beca...
What is your primary use case for SAP Signavio Process Intelligence?
We have various different use cases at the moment. The reason we use SAP Signavio Process Intelligence is because it cuts down on workshop time for capturing process and assists us with process sim...
 

Overview

 

Sample Customers

Information Not Available
NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: April 2026.
893,244 professionals have used our research since 2012.