ABBYY Timeline vs SAP Signavio Process Intelligence comparison
ABBYY and SAP are both solutions in the Process Mining category. ABBYY is ranked #11, while SAP is
ranked #5 with an average rating of 7.6. ABBYY holds a 1.7% mindshare in PM, compared to
SAP’s 7.5% mindshare. Additionally, 100% of ABBYY users are willing to recommend the solution, compared to 82% of SAP users who would recommend it.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Categories and Ranking
ABBYY Timeline
Ranking in Process Mining
11th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP Signavio Process Intell...
Ranking in Process Mining
5th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Mindshare comparison
As of January 2026, in the Process Mining category, the mindshare of ABBYY Timeline is 1.7%, down from 2.1% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 7.5%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
It is effective in real-time, although there are a few shortcomings. For example, in SAP Signavio, if you have two or three systems through which your process is flowing and it creates a multi-event log, that is where SAP Signavio has its shortcoming as it doesn't support multi-event logs. The seamless connection with various data sources impacts the ability to generate accurate and actionable insights, especially if it is SAP as your source system, making it pretty easy. However, if it goes beyond SAP, that is when it becomes difficult and ineffective with respect to cost. For example, we recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio. What they are doing is counting the number of records and processes dealt with, which may not accurately reflect your data. This issue particularly arises when your data is lean, as the number of records can become inflated, leading to expensive charges that are not recommended for non-SAP tools, especially for real-time data streams. The license structure of SAP Signavio Process Intelligence should be improved for the next release. For example, charging by the number of records becomes inefficient, particularly for systems where comments may be numerous and irrelevant to the actual usage of the data.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"The product is relatively user friendly, it does what you need it to do."
"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."
"Being able to deploy in shorter cuts."
"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."
"It has the ability to create journey maps, and to connect journey maps to BTMM."
"The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping."
"The speed at which you can get to a basic process model is one of the best features of SAP Signavio Process Intelligence, and from there, being able to have a common discussion point with various delivery teams about process improvements and pain points for further investigation."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"There are a couple of new features available in Timeline that still need more time to mature."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
"There could be more standard interfaces for importing data from the various systems in the process landscape."
"It should be able to convert business workflows into media documents quickly."
"SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature."
"The product doesn't allow me to focus on a particular value stream and how the value stream performs."
"SAP Signavio Process Intelligence should improve the usability and features that refer to the integration of business processes and system data."
"Interface could be more user friendly."
"The challenge for a solution that utilizes modeling notations, is that the look and feel
of the models (e.g. in BPMN) is pre-defined."
What I would improve in SAP Signavio Process Intelligence is the speed at which we can connect different data sources to it, and also understanding more around when a record is truly a record, beca...
We have various different use cases at the moment. The reason we use SAP Signavio Process Intelligence is because it cuts down on workshop time for capturing process and assists us with process sim...
ABBYY Timeline is a cloud-based, AI-driven process mining tool. Using the latest artificial intelligence (AI) technology, ABBYY Timeline automatically builds an interactive digital twin of your business processes, analyzes them in real time to identify bottlenecks, and predicts future outcomes to facilitate better decision-making.
Why use process mining & task mining?
✔ End-to-end process visualization: Visualize the flow of your work through the process stages and see the delays, bottlenecks, and outliers. Gain insight into your “as-is” customer processes to understand challenges.
✔ Compliance risk management: Simplify compliance by using audit trails to build a model of your process and reason against it. Receive alerts when rules set in place are broken and follow up immediately to ensure that it won’t happen again.
✔ Greater ROI from automation: Drive down the cost of process evaluation and make it easy to identify high-value improvement opportunities. Discover the most valuable opportunities to implement RPA or automatically monitor the performance of your existing RPA processes.
✔ Accurate, un-biased data: Before, process mining relied on subject matter experts. Now, process mining software gives decision-makers facts and figures from real-time event log data to back up their decisions by serving as an irrefutable source of truth.
How Timeline process mining works
In four steps, discover and visualize process execution details automatically by leveraging artificial intelligence to examine desktop user interaction (known as task mining) or by analyzing your existing data (known as process mining) to quickly identify opportunities for improvement, monitor ongoing performance in real-time, and predict future outcomes.
Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.
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