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SAP Signavio Process Intelligence pros and cons

Vendor: SAP
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

SAP Signavio Process Intelligence excels in process documentation and allows users to quickly model business processes with ease.
Integration and connection between all capabilities are highlighted as a standout feature, enabling seamless functionality across modules.
Users appreciate its ability to define process owners, enhancing accountability and aiding in audits.
The tool's visualization capabilities help identify process flow deviations and bottlenecks, improving efficiency.
SAP Signavio Process Intelligence's interconnectedness with other modules provides valuable insights and supports comprehensive process discussions.

CONS

SAP Signavio Process Intelligence struggles with displaying processes clearly and consistently, as some are not viewable or not loading properly.
The pricing structure based on data is not ideal, making it difficult for clients to estimate costs, particularly in different countries like India.
SAP Signavio Process Intelligence lacks scalability and struggles with large data inputs, causing slowdowns in processing ability.
The Journey modeling feature in SAP Signavio Process Intelligence needs improvement, as it does not allow users to focus on particular value streams effectively.
When compared with competitors, SAP Signavio Process Intelligence's AI capabilities and automation features are less mature, impacting its value and functionality.
 

SAP Signavio Process Intelligence Pros review quotes

it_user1238808 - PeerSpot reviewer
Business Process Manager at Delivery hero
Nov 26, 2019
Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution.
AC
VP of Finance Innovation at Delivery Hero
Nov 26, 2019
The product's best feature is the connection and integration between all of the capabilities.
AK
Executive Director at TEDCO HOLDING
Apr 23, 2020
Being able to deploy in shorter cuts.
Learn what your peers think about SAP Signavio Process Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user1468551 - PeerSpot reviewer
Senior Director at a consultancy with 51-200 employees
Dec 14, 2020
The product is relatively user friendly, it does what you need it to do.
reviewer1680348 - PeerSpot reviewer
Senior Consultant Business Design SAP at Q_PERIOR AG
Sep 23, 2021
By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits.
AnthonyMurphy - PeerSpot reviewer
Director of Process Optimization at a tech services company with 1,001-5,000 employees
Jul 19, 2022
It's easy to set up.
PP
SAP Process Mining Lead at Freelance
Feb 3, 2023
The backend is great.
reviewer2106261 - PeerSpot reviewer
Financial Advisor at a insurance company with 1,001-5,000 employees
Mar 2, 2023
The most valuable feature is the integration model.
Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Jul 26, 2023
The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons.
TigerPillay - PeerSpot reviewer
Principal Consultant at Avadeen Consulting
Sep 13, 2023
Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency.
 

SAP Signavio Process Intelligence Cons review quotes

it_user1238808 - PeerSpot reviewer
Business Process Manager at Delivery hero
Nov 26, 2019
With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times.
AC
VP of Finance Innovation at Delivery Hero
Nov 26, 2019
The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined.
AK
Executive Director at TEDCO HOLDING
Apr 23, 2020
Interface could be more user friendly.
Learn what your peers think about SAP Signavio Process Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user1468551 - PeerSpot reviewer
Senior Director at a consultancy with 51-200 employees
Dec 14, 2020
The UI could be improved.
reviewer1680348 - PeerSpot reviewer
Senior Consultant Business Design SAP at Q_PERIOR AG
Sep 23, 2021
There could be more standard interfaces for importing data from the various systems in the process landscape.
AnthonyMurphy - PeerSpot reviewer
Director of Process Optimization at a tech services company with 1,001-5,000 employees
Jul 19, 2022
SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs.
PP
SAP Process Mining Lead at Freelance
Feb 3, 2023
It could be more scalable.
reviewer2106261 - PeerSpot reviewer
Financial Advisor at a insurance company with 1,001-5,000 employees
Mar 2, 2023
I would like to see a better version of the solution.
Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Jul 26, 2023
The product doesn't allow me to focus on a particular value stream and how the value stream performs.
TigerPillay - PeerSpot reviewer
Principal Consultant at Avadeen Consulting
Sep 13, 2023
The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature.