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ACI Worldwide Global Payments Hub vs F5 BIG-IQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ACI Worldwide Global Paymen...
Ranking in Process Automation
40th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
F5 BIG-IQ
Ranking in Process Automation
27th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Process Automation category, the mindshare of ACI Worldwide Global Payments Hub is 0.9%, up from 0.3% compared to the previous year. The mindshare of F5 BIG-IQ is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
F5 BIG-IQ1.0%
ACI Worldwide Global Payments Hub0.9%
Other98.1%
Process Automation
 

Featured Reviews

PR
Pre-Sales Consultant at Capco
Robust cloud model support and offers competitive pricing with a pay-per-use model
This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model. And then, this solution's time to market. So they are generally the first ones to deploy any regulatory changes.
Bikale Kassu - PeerSpot reviewer
Manager for Implementation and Administration at a financial services firm with 10,001+ employees
Has faced challenges with visibility and technical support but allows centralized management of multiple sites
The configuration part is complex for F5 BIG-IQ. The simplicity and visibility part needs improvement. The dashboard, especially the analytics part, needs to be more simple and presentable. For the security part, it is difficult to present to our management, so we have to capture it and prepare manual reporting options rather than getting them directly from the system. The automation part in F5 BIG-IQ is limited; we are still using it only for load balancing for some services. We haven't integrated it with our Accesso or implemented any automation options. The setup process for F5 BIG-IQ would rate a five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"Scalability: To move from larger boxes to smaller boxes, along with virtualization. So, we are not locked into a particular size."
"Overall, this is a good solution and I would recommend it but they need better integration with VAS."
"F5 BIG-IQ reduces the propensity for error."
"The most valuable features are load balancing and WAF."
"Features like AFM, the gateway, and Global DNS are the coolest features that save work for us."
"The customer service is great."
"F5 is a leader in this space and this is a solution that I recommend."
"The backup, monitoring and logging are the best features."
 

Cons

"The initial setup of medium complexity. So, there is room for improvement to make it better."
"A bug caused me to lose all the configuration."
"Integration with VAS is something that they need to work on."
"I had trouble with high availability deployment in my environment."
"There are a lot of scripts available on the internet for people who know how to use them, but with a graphical interface, it would be easier for new users."
"For stability, F5 BIG-IQ rates a two or three because currently we are integrating it with our third party as a port forwarding service. We created many VIPs, but on average, weekly, we lose three to five connections, making the troubleshooting part a headache for us."
"You do need to have a good and solid background or foundation for networking and you need to understand how to configure F5 appliances in order to properly use it."
"They could use YAML or JSON if they wanted to make it a little bit easier for us."
"F5 BIG-IQ should improve by being a complete certificate management solution because currently, it is only for Venafi. Other automation platforms, should be added."
 

Pricing and Cost Advice

"I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."
"F5 BIG-IQ is a cheap solution."
"There is only one licensing fee for F5 BIG-IQ and everything is included in the price."
"I would like the product to be cheaper."
"Users have to pay an annual subscription fee for the solution's iSeries."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Construction Company
9%
Comms Service Provider
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for F5 BIG-IQ?
From the pricing perspective, F5 BIG-IQ rates an eight out of ten as it's reasonably priced.
What needs improvement with F5 BIG-IQ?
The configuration part is complex for F5 BIG-IQ. The simplicity and visibility part needs improvement. The dashboard, especially the analytics part, needs to be more simple and presentable. For the...
What is your primary use case for F5 BIG-IQ?
Currently for WAF, we are moving to another device, F5. We are not using Imperva. F5 BIG-IQ is the Web Application Firewall we're currently using, but regarding the Imperva products, now we are flo...
 

Also Known As

Worldwide Global Payments Hub
No data available
 

Overview

 

Sample Customers

Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies
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