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Active Roles by One Identity vs BetterCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Active Roles by One Identity
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
BetterCloud
Ranking in User Provisioning Software
14th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (36th), SaaS Management Platforms (8th)
 

Mindshare comparison

As of October 2026, in the User Provisioning Software category, the mindshare of Active Roles by One Identity is 4.9%, down from 6.9% compared to the previous year. The mindshare of BetterCloud is 1.5%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Active Roles by One Identity4.9%
BetterCloud1.5%
Other93.6%
User Provisioning Software
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
IT Head at Citadel Global
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
PaulHeard - PeerSpot reviewer
CIO at a consultancy with 201-500 employees
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Instead of deleting accounts, we like the deprovision option so that we can reverse any accidental deletions. It also gives a higher level of quality control in terms of enforcing any number of variables, such as making sure that an account has a description entered before the account can be created. We can backtrack and know the history of it that way."
"Overall, the return on investment comes from time savings, reduced errors, better resource utilization, and improved compliance, which together justify the investment."
"Having a tool to manage all changes to AD from a single pane of glass is awesome."
"One Identity Active Roles has positively impacted my organization by providing a consistent and easy to understand interface for Active Directory, whether you are reading it or whether you are actively managing Active Directory."
"One Identity Active Roles has significantly reduced both the complexity and the workload for Active Directory administration in our environment."
"The AD and AAD management features of this solution are really good... They offer added value by showing more fields such as password age and the statuses of some things that we normally wouldn't see."
"One Identity Active Roles brings a positive impact to organizations in that they will start realizing the ROI in a much faster manner because the implementation time is very short and it is easy to use."
"Operational issues are much easier and more reliable with Quest ActiveRoles's directory layer and portal."
"You simply cannot use Google Apps without it, so it's a no brainer."
"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
 

Cons

"One area where One Identity Active Roles can improve is simplifying complex workflow and approval management in large enterprise environments."
"One thing I can add is that One Identity Active Roles could be more simplified for the initial setup and configuration."
"One specific issue I have encountered recently is that the interface and workflow configuration can become complex and less intuitive, especially when managing multiple approval steps or modifying existing workflows, which sometimes requires deeper scripting or backend adjustments, so more user-friendly and visual workflow design would be a great improvement."
"Even though I advocate for One Identity Active Roles, there are areas for improvement, particularly in hybrid integration experiences where it feels a bit clunky compared to its capabilities for on-premises AD management."
"There is room for improvement in One Identity Active Roles. While the product is very capable, managing complex workflows and hybrid environments can sometimes require deeper expertise than expected, so better cloud integration and troubleshooting visibility would also be valuable improvements."
"When doing a workflow, we would like a bit better feedback on the screen, as we're trying to get it to work."
"The UI of One Identity Active Roles could be more modern and responsive, and some advanced workflow configurations can feel complex during setup."
"Scripting options in different languages."
"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"Would love for it to be able to replace our SSO as well as provide connectivity and the same level of automation to our other SaaS products."
 

Pricing and Cost Advice

"It's fairly priced."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
"The pricing is on the higher end."
"It's expensive."
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"The licensing model is a simple user-based model, not that much complicated."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
26%
Healthcare Company
9%
Financial Services Firm
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business98
Midsize Enterprise19
Large Enterprise46
No data available
 

Questions from the Community

What needs improvement with One Identity Active Roles?
To improve Active Roles by One Identity, I would like to see more automation around role assignment and access reviews, along with better reporting and an easier-to-use dashboard. While the integra...
What is your primary use case for One Identity Active Roles?
My main use case for Active Roles by One Identity involves managing user access and roles across different applications while ensuring users have the right permissions based on their responsibiliti...
What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
 

Also Known As

Quest Active Roles
No data available
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
HelloFresh, Oscar Health, Square
Find out what your peers are saying about Active Roles by One Identity vs. BetterCloud and other solutions. Updated: September 2026.
919,894 professionals have used our research since 2012.