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ADP Workforce Now vs ZingHR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Cloud HCM
11th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Benefits Administration (7th), Talent Management (14th), HR Analytics Software (5th)
ZingHR
Ranking in Cloud HCM
27th
Average Rating
6.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.3%, up from 1.3% compared to the previous year. The mindshare of ZingHR is 0.9%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
ADP Workforce Now2.3%
ZingHR0.9%
Other96.8%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
Debapratim  Guha - PeerSpot reviewer
Head Business HR at Magma HDI
A cloud-oriented HRMS that needs to be more flexible and improve offline support
We use ZingHR as a human resource management system. It helps us manage recruitment, generate offer letters, and maintain employee database and attendance.  The solution is a cloud HRMS, which makes it a self-sufficient model. You can do a lot of things without taking anybody's help.  ZingHR is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Payroll: It is very easy and user-friendly."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"The product allows for accurate, consistent payrolls."
"It is a scalable solution."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most valuable features are the reporting and benefits piece."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The most valuable feature of ZingHR is the data bulk uploading and downloading."
"The solution is a cloud HRMS, which makes it a self-sufficient model. You can do a lot of things without taking anybody's help."
 

Cons

"The workflow is a bit weak."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"Support leaves a lot to be desired."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"The report functionality is not as good as competitive products."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Its benefits portal could be user-friendly."
"ZingHR could improve by giving administration users from the front end the ability to make corrections. I am having to do the bulk corrections from an Excel upload from the system."
"ZingHR is not flexible and needs to improve offline support."
 

Pricing and Cost Advice

"It is expensive."
"I give the pricing a seven out of ten."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"The solution is expensive and everyone complains about the price."
"The solution is expensive."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"ZingHR is not expensive."
"ZingHR is a less expensive solution than others, such as SAP SuccessFactors."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
7%
Healthcare Company
5%
Construction Company
16%
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
Ask a question
Earn 20 points
 

Comparisons

 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Information Not Available
Find out what your peers are saying about ADP Workforce Now vs. ZingHR and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.