Try our new research platform with insights from 80,000+ expert users

Airlock vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Airlock
Ranking in Web Application Firewall (WAF)
22nd
Average Rating
10.0
Reviews Sentiment
9.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)
 

Mindshare comparison

As of January 2026, in the Web Application Firewall (WAF) category, the mindshare of Airlock is 0.7%, up from 0.4% compared to the previous year. The mindshare of NetScaler is 4.2%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
NetScaler4.2%
Airlock0.7%
Other95.1%
Web Application Firewall (WAF)
 

Featured Reviews

Tiodor Jovovic - PeerSpot reviewer
Chief Business Officer at Sky Express
Provides endless features and can be adapted to every single application that exists in the world
WAF is the most beneficial feature for security posture. Our customers are more than satisfied with the user experience provided by the product. The level of detail of the configuration is the most significant aspect. We can adapt it to every single application that exists in the world. The product helps with the compliance processes.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are more than satisfied with the user experience provided by the product."
"It is the best product out there."
"Enables a Web service that offers persistent client-server connections, IP restriction, URL rewrite (such as remove "/assets/" path from client-side URL path), and cache for CSS or JS files... You can easily use the GUI to set up all these requirements on the same network device within 20-30 minutes. (If you do the same steps on CLI, it might take less time.)"
"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."
"The solution is very stable. We don't have any downtime or issues of that nature."
"My customers have told me that the performance of this solution is good."
"The most valuable feature is the content switching."
"Easy, user-friendly setup with content switching and integrated caching features."
"The best feature of Citrix is its track record of stability in its features."
 

Cons

"The tool must be simplified."
"The solution's pricing is a big concern and should be improved."
"Finding relevant documentation for learning NetScaler can be challenging, especially for beginners who prefer a web interface over command-line interfaces."
"I would like to see more integration for single sign-on."
"I think the documentation should be improved."
"We would like the licensing model for this product to be improved, as it isn't currently very transparent. There isn't a standard package available, and each extra feature creates an additional cost."
"Reducing the overhead required for AppFlow data collection, specifically for HDX Insight, would be a huge improvement."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit."
 

Pricing and Cost Advice

"The tool is cheap."
"Citrix Web App and API Protection are in the middle when we talk about pricing and licensing"
"There isn't much of a difference between the cost of Citrix and that of other similar solutions."
"You get the value for your money. There aren't any hidden fees."
"The licensing costs for this solution vary depending on which model is being used."
"The pricing could be lower."
"The solution is undoubtedly very good, but it is expensive."
"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."
"When compared to other solutions, the cost is high."
report
Use our free recommendation engine to learn which Web Application Firewall (WAF) solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Government
11%
Retailer
6%
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

What do you like most about Airlock?
Our customers are more than satisfied with the user experience provided by the product.
What is your experience regarding pricing and costs for Airlock?
The tool is cheap. We are protecting very sensitive portals. We didn't have a single incident for the last 15 years.
What needs improvement with Airlock?
The tool must be simplified. However, if it is simplified, it will lose its competitive edge. The solution requires advanced administrators. However, it has endless features. It would be good if it...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

Airlock Suite
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Raiffeisen, SGKB, Generali, Visana
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Fortinet, F5, Amazon Web Services (AWS) and others in Web Application Firewall (WAF). Updated: January 2026.
881,114 professionals have used our research since 2012.