Airlock vs NetScaler comparison

"Our customers are more than satisfied with the user experience provided by the product."

"Content filtering, security layer, and application customization features are the most valuable."

"The most valuable feature is the content switching."

"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."

"My customers have told me that the performance of this solution is good."

"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."

"I find all of it to be valuable, because of the flexibility that is built into this product."

"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."

"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."

"The tool must be simplified."

"Scripting and writing expressions need to be improved by putting logic behind the rules and improve policies involving some of the scripting part, which is a tedious task to do."

"Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades."

"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."

"Currently, it is not easy to use the configuration capabilities of the product."

"Citrix Web App and API Protection could improve in the area of licensing"

"The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."

"The configuration is complex, and only one or two people know how to assist when problems arise."

"Citrix is more expensive than Horizon."

"The tool is cheap."

"I rate the pricing an eight out of ten since it is expensive."

"Costly product and complicated licensing."

"NetScaler does the same thing as an F5 and it's cheaper."

"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."

"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."

"It's not for startups or SOHO."

"It all depends on the features that will be used and the number of accesses."

"It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."