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Airlock vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Airlock
Ranking in Web Application Firewall (WAF)
24th
Average Rating
10.0
Reviews Sentiment
9.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th)
 

Mindshare comparison

As of February 2026, in the Web Application Firewall (WAF) category, the mindshare of Airlock is 0.7%, up from 0.4% compared to the previous year. The mindshare of NetScaler is 4.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
NetScaler4.1%
Airlock0.7%
Other95.2%
Web Application Firewall (WAF)
 

Featured Reviews

Tiodor Jovovic - PeerSpot reviewer
Chief Business Officer at Sky Express
Provides endless features and can be adapted to every single application that exists in the world
WAF is the most beneficial feature for security posture. Our customers are more than satisfied with the user experience provided by the product. The level of detail of the configuration is the most significant aspect. We can adapt it to every single application that exists in the world. The product helps with the compliance processes.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are more than satisfied with the user experience provided by the product."
"We appreciate that this solution facilitates our access to Citrix internet."
"The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."
"I find all of it to be valuable, because of the flexibility that is built into this product."
"The analytics are a great feature."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"Scalability is great. One of the best features of NetScaler is that it can scale out."
"The solution is extremely stable."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
 

Cons

"The tool must be simplified."
"Technical support could be improved."
"ADC from Citrix has added functionalities from other products and the usability is very difficult for someone who is used to a simpler user interface, it's a little bit of a mess to use."
"I would like to see support for scripting, like "iRule", which gives you the option to implement any configuration which is not available out of the box."
"An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to."
"Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not. Pricing should also be more readily available."
"Should offer more flexible cost-effective licensing for small to medium sized organizations."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."
 

Pricing and Cost Advice

"The tool is cheap."
"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."
"We get value for money. Its price is fair. I don't think it is overpriced."
"In Turkey, everything is good, but it seems expensive for us due to the currency exchange. I don't have a specific rating scale, but if I had to rate the price, I would say it's around a six out of ten."
"Costly product and complicated licensing."
"It is an enterprise solution. Thus, its costs are reasonable."
"Licensing is adequate. I wanted to have a more prominent license, but until I do they don't give enough support. The additional cost would be too much."
"For partners, NetScaler is not as expensive price-wise versus F5."
"You get the value for your money. There aren't any hidden fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Government
11%
Retailer
6%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

What do you like most about Airlock?
Our customers are more than satisfied with the user experience provided by the product.
What is your experience regarding pricing and costs for Airlock?
The tool is cheap. We are protecting very sensitive portals. We didn't have a single incident for the last 15 years.
What needs improvement with Airlock?
The tool must be simplified. However, if it is simplified, it will lose its competitive edge. The solution requires advanced administrators. However, it has endless features. It would be good if it...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Comparisons

 

Also Known As

Airlock Suite
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Raiffeisen, SGKB, Generali, Visana
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Fortinet, F5, Imperva and others in Web Application Firewall (WAF). Updated: February 2026.
881,707 professionals have used our research since 2012.