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Alibaba Cloud vs Stratoscale [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (11th)
Stratoscale [EOL]
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
RB
Server and Storage Platform Team Lead at Invesco US
I like the automation and self-healing features
SDDC. Speed to market. Automation and self-healing. Oracle engine. Google and Azure API. Still implementing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use, cheaper than other solutions, and more secure."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"The installation is easy."
"ECS is the most valuable feature of the solution."
"We hired a third company to stress test the system and it was above and beyond in terms of what we expected."
"Automation and self-healing."
"We efficiently move resources between major engineering projects."
 

Cons

"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The support offered by the tool is ridiculous."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"The flexibility of the solution could be improved."
"The flexibility of the solution could be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"Oracle engine. Google and Azure API."
"Initial setup was complex at the beginning as the system was still lacking some important features, while every new release required a full reinstallation."
"We never had an issue with stability, but when we implemented the product, there were certain places where we weren't sure that they are completely aligned with our goals, in terms of how we use the system to get there."
 

Pricing and Cost Advice

"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The product is not that expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"Alibaba Cloud is cheaper."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The solution's pricing is the same as AWS'."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
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Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
SanDisk, Orange, Merck, NTT, Troy Cable, Bezeq, Tieto, Neen, Ofek Cloud Technologies, APA IT, Netkom, SOS Surveillance, Futong, WeBank, Team Netsol
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in Infrastructure as a Service Clouds (IaaS). Updated: April 2026.
893,221 professionals have used our research since 2012.