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Alibaba Cloud vs Stratoscale [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (10th)
Stratoscale [EOL]
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
RB
Server and Storage Platform Team Lead at Invesco US
I like the automation and self-healing features
SDDC. Speed to market. Automation and self-healing. Oracle engine. Google and Azure API. Still implementing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"The installation is easy."
"It's easy to use, cheaper than other solutions, and more secure."
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"We use the product for storage and as a VPN."
"We efficiently move resources between major engineering projects."
"We hired a third company to stress test the system and it was above and beyond in terms of what we expected."
"Automation and self-healing."
 

Cons

"It is not robust."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The support offered by the tool is ridiculous."
"The solution’s user interface could be improved."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"We never had an issue with stability, but when we implemented the product, there were certain places where we weren't sure that they are completely aligned with our goals, in terms of how we use the system to get there."
"Initial setup was complex at the beginning as the system was still lacking some important features, while every new release required a full reinstallation."
"Oracle engine. Google and Azure API."
 

Pricing and Cost Advice

"The solution's pricing is the same as AWS'."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The product is not that expensive."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The cost is better than similar solutions."
"I don't know the exact cost. It is cheaper than AWS."
"Alibaba Cloud is cheaper."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

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Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
SanDisk, Orange, Merck, NTT, Troy Cable, Bezeq, Tieto, Neen, Ofek Cloud Technologies, APA IT, Netkom, SOS Surveillance, Futong, WeBank, Team Netsol
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