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Alluvio AppResponse vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio AppResponse
Ranking in Application Performance Monitoring (APM) and Observability
44th
Ranking in Network Monitoring Software
47th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
48th
Ranking in Network Monitoring Software
73rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
IT Infrastructure Monitoring (51st)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.7%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Alluvio AppResponse0.7%
ITRS Geneos1.0%
Other98.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

SK
Senior Technical Engineer at a consultancy with 1-10 employees
Identifies and analyzes performance issues quickly using in-built AI and ML
With Alluvio AppResponse, there is an in-built analytical analysis with AI and ML, which identifies and provides data such as the number of TCP retransmits, web access time, total connection time out, total connections established, and server-side errors. The RTCC response time composition chart is crucial because it helps pinpoint the issue's origin, whether from the server, network, or application side. It's a superb product when compared to SolarWinds SAM, which is agent-based, while Alluvio AppResponse captures all traffic from the core switch.
Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Opnet probes (AppResponse Xpert), now part of Riverbed, capture network traffic and calculate automatically many applicative and network KPI."
"This product helps us to monitor performance of these environments."
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments, PPG and Volkswagon being examples."
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"
"Simply moving the focus from the IT infrastructure components to the end user with the result that it drastically reduces the time spent on troubleshooting performance issue."
"Ability to see end to end user, application, server, and network response time and throughput data."
"Each AppResponse implementation made our stability better across our 500+ applications."
"The full visibility that you get from the backend is excellent."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"It's a very effective and productive tool, and avoids any major incidents."
"As a company looking to onboard, its capacity to monitor just about anything from Unix log files and processes to database memory, and even run queries and provide results, means it can be used as a one stop shop for all your monitoring needs if you understand how to utilise it to its fullest extent."
"ITRS is significantly better than PRTG and saves us a lot of time in development."
"Customer Service: Very good. Technical Support: Very good."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down; it is automatically monitoring everything and reduces manual effort."
"It is better than any monitoring product I've ever used in terms of providing real-time metric data."
"Real-time monitoring of market data components on an enterprise environment is the most valuable feature of Active Console and Gateway."
 

Cons

"The reporting models need improvement as most of the time, we have to customize the reports manually."
"Disks are heavily used for traffic capture and may break times to times but RAID feature avoids any production pause."
"Technical support has been a problem for us. We had trouble with incompatibility during the implementation phase and they were a little bit late when it came to answering us."
"If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance."
"It's not able to monitor SAP transactions."
"Marketing is complex and not well understood, so often this product is not considered a good fit just for a surface look."
"The admin dashboard could be easier, as it takes a little bit of time to get used to it."
"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"I would like better access to the data that is being collected."
"The main feature that needs work is the Dashboard designer. Currently we have to export metrics data in real-time into some other visualization tools in order to get better picture and have a bit more functional dashboard."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"Not a ten because when the Gateway was very overloaded it was very hard to monitor the alerts, especially for the product services."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"For the last year or two, I've been asking the vendor about the mobile app."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
 

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The solution is no more expensive than other products."
"The price is a little bit high, especially because we have to pay an import tax."
"It is costly for small and medium businesses."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Pricing and licensing is based on the requirements."
"I can say it's not that cheap because the licensing is a little bit costly"
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
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Top Industries

By visitors reading reviews
Construction Company
12%
Performing Arts
11%
Financial Services Firm
10%
Comms Service Provider
9%
Financial Services Firm
64%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?
The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...
What needs improvement with Riverbed SteelCentral AppResponse?
The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...
What is your primary use case for Riverbed SteelCentral AppResponse?
We are the partner of Riverbed. Once any customer buys the Riverbed product, we deploy and configure it to meet their use cases. Alluvio AppResponse can identify if a page or an application is slow...
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Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
Geneos
 

Overview

 

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Alluvio AppResponse vs. ITRS Geneos and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.