Zapier and Alteryx Designer compete in the field of automation and data processing. Zapier appears to have the upper hand when it comes to application connectivity and integration capabilities, while Alteryx Designer excels in data preparation and analytics.
Features: Zapier connects numerous applications to create automations without coding. It is essential in SaaS environments, aiding teams lacking developer resources with its flexibility in linking systems. Alteryx Designer offers robust data preparation and transformation tools through its drag-and-drop interface, supporting powerful analytics and machine learning tasks.
Room for Improvement: Zapier users would benefit from better Google Sheets integration, enhanced two-way synchronization, and improved error reporting. There's also a call for expanding the app library and adding more in-built business logic tools. Alteryx Designer faces challenges with high costs and separate server needs, prompting users to request faster bug fixes, more integrations, and improved collaboration features. There's also a need for clearer pricing structures and better documentation.
Ease of Deployment and Customer Service: Zapier's cloud-based model facilitates easy deployment and broad access. While some users commend its customer support, others report delays. Alteryx Designer, with its focus on on-premises deployment, can pose challenges for users. Its technical support is generally favorable, though the setup complexity might require additional help.
Pricing and ROI: Zapier offers several pricing plans, including a free tier, but costs may rise with more usage. Its ROI is positive for automating repetitive tasks, yet technical users might find it costly over time. Alteryx Designer is often deemed expensive, with licensing costs being a hurdle for smaller firms. Despite this, its comprehensive data processing power could deliver significant ROI for complicated data workflows.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
There are areas where they need to improve response time and overall competence.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
In my experience, the customer service and technical support of Zapier is very slow.
Make.com and nEn nEight n excel in handling complex automation tasks.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
While Zapier already has more than 2,000 webhooks, users or developers should have the flexibility to create additional custom connectors.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
It's cheaper than Palantir, but even Alteryx is too much for small clients.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
The main valuable aspect is the simplicity of use across all features.
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access.
The main thing I appreciate about Zapier is that it has maximum availability of apps, with most tools being available compared to different solutions.
I actually used most of the automation features. When a user submits a form, I get the details or leads of that form and put them on other third-party tools, such as Notion, Google Sheets, Airtable, or send a lead to Slack.
| Product | Market Share (%) |
|---|---|
| Alteryx Designer | 1.5% |
| Zapier | 0.7% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.
By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.
What Features Stand Out in Zapier?In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.
We monitor all Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
