Try our new research platform with insights from 80,000+ expert users

Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
8th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
11th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
248
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 4.4%, down from 13.5% compared to the previous year. The mindshare of Microsoft 365 Business is 2.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Amazon WorkDocs4.4%
Microsoft 365 Business2.1%
Other93.5%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
AM
Owner at Nexus Auto system
Digital documentation has boosted team efficiency and provides secure remote manual access
The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"I am highly satisfied with the security features and user-friendly interface."
"I think the flexibility of Teams very good."
"The solution is very stable."
"Since most of our employees are familiar with Microsoft solutions Microsoft 365 Business is very easy to use for everyone."
"Recording is a major feature for us. Dictation is huge. I use that on client calls when the client is speaking."
"I prefer Outlook. It gives me a lot of feature sets."
"I like that Microsoft 365 Business is very easy to use. It's a very good solution."
"It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data."
 

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"The installation should be supportive of and able to integrate with Linux."
"The dashboard can be made more user-friendly."
"It should be more secure."
"From my experience, I would like to have a very clear way to distinguish between the billing plans and what is offered for the corporation and for personal usage."
"It would be ideal if the solution offered a free version. Currently, there are only paid options available."
"The price could always be better. I live in Turkey, our economy is not very good."
"The admin panels have too few samples."
"There are some security issues with the platform, and its security should be improved. We have to re-enter the username and password sometimes, which is quite boring for us. The usability of Outlook can be improved. Currently, it is a little bit limited and old-fashioned. They should think about the concept of dealing with emails in Teams. Teams and Outlook together will make it a complete platform. The Teams application is not user-friendly on mobile phones and should be improved."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"The licenses are available for a fair price."
"The organization is responsible for the license."
"It could be cheaper. It's cloud-based, and we pay a yearly subscription."
"Our licensing is annual. We have a Volume Licensing deal with them."
"There is a license for this solution and it is priced based on the users using it."
"There is a licensing fee that is quite expensive. However, the solution is useful and the price is equal to the value."
"The price of the solution could be reduced, it is expensive. We recommend customers purchase annual subscriptions because they receive a discount of two free months."
"There is an annual license required for this solution. For a smaller organization, it could be expensive."
report
Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
9%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
7%
Performing Arts
14%
Computer Software Company
10%
Manufacturing Company
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business113
Midsize Enterprise44
Large Enterprise100
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I find it very easy to utilize Microsoft 365 Business, and it works for me. Everything is at my fingertips, so I do not know how to suggest improvements. Nothing is easier than paper and filing, bu...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.