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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
4th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
244
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 12.8%, down from 14.7% compared to the previous year. The mindshare of Microsoft 365 Business is 1.5%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

DA
A great collaboration service for small organizations
The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.
Luca Turco - PeerSpot reviewer
Subscription model ensures continuous updates and connectivity across devices
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product. This contrasts with older perpetual licenses that rarely received updates. The overall suite is very complete, and being tied to a vendor that improves week by week is of great value. Implemented features like sharing calendars and access to emails on multiple devices enhance basic functionalities that were previously lacking.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"The adaptability is very easy."
"Microsoft 365 Business is user-friendly, easy to use, compatible with different devices, such as laptops and phones, and helps me get my job done."
"The setup is straightforward."
"It's simple and easy to use."
"The solution has been easy to use and is very user-friendly."
"Integrating products and the overall communication between all functionalities is superb."
"The solution is quite friendly."
"The features such as meetings connected with Microsoft Teams and the integration is fabulous."
 

Cons

"I had a very bitter experience with their mobile app."
"The backup option should be included in Microsoft 365 Business."
"I would prefer to use Microsoft Outlook rather than Office 365 because of the way features are available in Outlook. There are times it becomes difficult to get to certain features through Office 365. For example, if you want to recall an email that you have accidentally send across to someone this is not very easily available through Office 365. The shortcuts available through Outlook are not there in Office 365 Business."
"Updates to the SQL server with better features are needed to compete with Oracle Database."
"The security features and the engine they are using are not good enough. They are not able to protect you from phishing attacks, which is the biggest drawback of this solution. We have been getting phishing emails, and I have been chasing Microsoft every single day. In terms of configuration, all the controls that they have recommended are in place, but we are still getting a lot of phishing emails. I would like to see a feature that allows us to share a folder from an online archive, which is a sort of mailbox attached to the primary mailbox. Currently, you can share folders, contacts, and calendars only in the primary mailbox. You can't share any folder or other things from the online archive. The limit of the primary mailbox is 50 GB, whereas the online archive is unlimited, so it would be useful if we can share a folder from the online archive."
"It would be better if they seamlessly integrated with Macs. Because I have two laptops, and whenever I open one file in Windows laptop, and then I open the same file in my Macbook, the user interface is not consistent. Certain functions can run on Windows, but another function cannot, but it runs on the Mac."
"I suppose it could be more secure; every solution could be more secure."
"There is an error in the languages which creates a very big problem."
"Occasionally, it does go down, however, for the most part, it's fine."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"Microsoft 365 Business is inexpensive."
"The product is expensive."
"The licenses are available for a fair price."
"The licenses could be cheaper."
"The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis."
"With Microsoft 365 Business, the prices are cheaper if you opt to pay yearly towards the licensing costs rather than monthly."
"The cost is on the high end, particularly when you have multiple users."
"We pay for a corporation license."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Comms Service Provider
7%
Computer Software Company
16%
Financial Services Firm
8%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Does Amazon WorkDocs offer any unique advantages over SharePoint?
Amazon WorkDocs offers the following advantages over SharePoint: It is a fully managed service, meaning that Amazon takes care of the underlying infrastructure and maintenance. It is more scalab...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost.
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Dropbox, Google, Microsoft and others in Content Collaboration Platforms. Updated: March 2025.
845,406 professionals have used our research since 2012.