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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
11th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
250
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of May 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.8%, down from 11.8% compared to the previous year. The mindshare of Microsoft 365 Business is 2.5%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business2.5%
Amazon WorkDocs2.8%
Other94.7%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
Hemanthreddy Vakiti - PeerSpot reviewer
Data engineer at a tech vendor with 10,001+ employees
Collaborating securely across project teams has improved communication and streamlined workflows
In my view, Microsoft 365 Business has all the features, but there are some areas for improvement. One area is that the licensing structure can be confusing, especially with the different plans, so understanding each plan is somewhat difficult. When using large Excel files, such as extracting data from an SQL query and pasting it into Excel, it sometimes encounters performance issues when dealing with large files. Integration with non-Microsoft tools is sometimes limited; however, integration within the Microsoft tools is very good. It would be useful if it were possible to integrate with other tools outside of Microsoft. Managing permissions and access in SharePoint and Teams can be complex for new users, but once they become familiar with the tool, they can manage it easily. The security and permissions for new users in SharePoint and Teams can be made more intuitive for them. Additionally, the pricing structure, which involves explaining different plans, could be clearer to help users easily choose the plan they need. Improving performance when working on large Excel files would also be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"SharePoint is probably the most valuable feature for me."
"Some of the functionality is very easy to use."
"The solution is easy to use."
"Microsoft 365 Business is a really good product. Microsoft provides many solutions like Microsoft Teams, which is useful for Team utilization across the globe, especially in this COVID 19 kind of scenario. If you enable the enhanced security in Microsoft Teams by using the given options, you can eliminate the third-party solutions like WhatsApp, Telegram. You can easily share your communication, which is much better. You can also collaborate. For example, instead of creating an Excel sheet on your local PC and sending it across to someone over email, you can just share it. SharePoint is one of the best tools to be implemented."
"It is much more seamless when it comes to accessing documentation and collaborating with other people on the same projects."
"I appreciate the mobility of this solution."
"The most valuable features I have found with Microsoft 365 Business are the functionality and the ability to utilize Excel to put together an in-depth analysis that could be shared."
"I don't have any issues with Microsoft 365 Business, it's a good tool."
 

Cons

"I had a very bitter experience with their mobile app."
"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"Lately we are not satisfied with the support."
"The licensing could be a lot easier. Right now it's complicated."
"However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself."
"The cloud performance and the ability to work remotely are actually not very good; I prefer to work on-prem on my laptop because the quality is better."
"As an example, there isn't a clean transfer to a Google Doc outside of hosting it as a .docx file."
"One thing we did not like, about Excel particularly, is that it hangs a lot. It hangs a lot compared to Google Sheets."
"In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions."
"Its price could be better for companies that are not using it massively."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"The licensing fee is paid yearly."
"Licensing is on a monthly basis."
"The product is expensive."
"This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license."
"The program is inexpensive."
"It is certainly expensive, but you need it, so you pay for it. There is not much price negotiation, but the product is good. We're going to keep using it despite it being expensive. There isn't any good alternative."
"The price is high."
"It is slightly expensive, but it doesn't have any hidden costs. You know what you're going to spend, and you get a decent ROI on it. It has subscription-based licensing. It helps you to figure out the amount of money that you would spend based on how many mailboxes you would require in a year, which makes it better as compared to a mail server for which you need to consider the licensing cost and the maintenance cost."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Comms Service Provider
8%
Educational Organization
8%
Financial Services Firm
7%
Construction Company
15%
Marketing Services Firm
13%
Performing Arts
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business114
Midsize Enterprise44
Large Enterprise101
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
Microsoft 365 Business can be improved because sometimes the admin portal can be confusing, especially for a new user, and policies are spread across multiple dashboards. Better centralized visibil...
What is your primary use case for Microsoft 365 Business?
My main use case for Microsoft 365 Business is securing collaboration, email security, and identity management across the organization. A specific example of how I use Microsoft 365 Business for em...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.