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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
245
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of July 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 9.4%, down from 14.6% compared to the previous year. The mindshare of Microsoft 365 Business is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

DA
A great collaboration service for small organizations
The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.
CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"I don't have any issues with Microsoft 365 Business, it's a good tool."
"The feature I find most valuable is Business 365's real-time edit and updates. You can share files, and it will automatically create the link for you."
"I appreciate the mobility of this solution."
"The product is very flexible."
"I am highly satisfied with the security features and user-friendly interface."
"Feature-wise, everything is okay. We are getting the latest version of the application. You also don't need to manage anything. Everything is running at the backend. The best part is that even if there is a failure in the on-prem active directory, users can still access mails. You can configure MFA easily and protect the mailboxes. Integrity and confidentiality are there. In this aspect, I am very happy with Microsoft."
"I use the solution for my daily work."
"I like everything. For me, this is a perfect product. It is rich in terms of features, and new functionalities are available very often. It is super straightforward to install, and their technical support is the best that I've ever seen."
 

Cons

"I had a very bitter experience with their mobile app."
"Areas that need improvement are pricing, stability, and scalability."
"They should have a consolidated app, rather than have different applications with a different app."
"The Microsoft 365 Business suite could improve by adding additional template-type tools. For example, if you specifically are creating a fillable form, there are times where I did not find the right type of template that I was looking for."
"The online and desktop versions should have the same user experience."
"However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself."
"It should have better pricing. It is a monopoly product for Microsoft, and I don't think they will change the pricing. They do not offer any discount."
"365 Business' workflow should be better integrated into our current ERP systems. We are running two different ERP systems that are integrated, so it would make sense in the future to have those systems integrated into a content management workflow system."
"The pricing and licensing format could be improved."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"We are on a monthly subscription for the use of Microsoft 365 Business. There is an additional fee for support."
"Licensing is on a monthly basis."
"The price of users at home the license should be cheaper. We are on an annual subscription."
"There is a licensing cost, but considering the features that it's equipped with, it's not that expensive."
"Licensing is on a yearly basis. Its price could be better."
"They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."
"The product's pricing could be better."
"It could be cheaper. Its licensing is on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
8%
Comms Service Provider
7%
Healthcare Company
7%
Manufacturing Company
11%
Computer Software Company
11%
Performing Arts
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Does Amazon WorkDocs offer any unique advantages over SharePoint?
Amazon WorkDocs offers the following advantages over SharePoint: It is a fully managed service, meaning that Amazon takes care of the underlying infrastructure and maintenance. It is more scalab...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should b...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Dropbox, Microsoft, Amazon Web Services (AWS) and others in Content Collaboration Platforms. Updated: May 2025.
860,592 professionals have used our research since 2012.