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Appgate SDP vs Citrix Secure Private Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Appgate SDP
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
ZTNA as a Service (16th), ZTNA (8th), Secure Access Service Edge (SASE) (16th), Microsegmentation Software (7th)
Citrix Secure Private Access
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
ZTNA (10th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Joseph Koomson - PeerSpot reviewer
Ip Network Security Specialist at MTN Ghana
Zero trust access has strengthened remote connectivity and secures diverse office devices
Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improvement. When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure. Currently, aside from invalid username and password errors, Appgate SDP provides generic errors related to policy, such as a policy admin error. The system should provide deeper diagnostics to explain why a user cannot connect. The dashboard could also be enhanced with additional features and logins to provide better visibility. Sometimes there is no immediate clarity about what is happening. After using Appgate SDP for a long time and experiencing various errors, we have learned where to investigate, but this would be problematic for new users trying to resolve issues. The dashboard could display user connection times, failure reasons, and other relevant information. The user activity logs and accounting features should be improved in particular.
SK
Enterprise Architect at Wipro Limited
Zero trust architecture strengthens security with seamless login experiences and reliable global access
The solution requires proper configuration and policy enforcement to avoid excessive access restrictions. Some applications may need additional integration efforts for seamless access, and I may face restrictions if device posture fails compliance checks. The licensing cost could be higher compared to traditional VPN solutions, and advanced features may require premium tiers and add-ons. Initial setup and policy tuning can be complex, especially in large environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"This product is solid, fairly easy to use, and reliable."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"The interface is really friendly. It's simple to understand."
"It is a scalable solution...The support answers your questions very fast."
"The flexibility of the tool is valuable; it is very robust, has a very robust configuration capability, is pretty well documented, and is also good interface-wise."
"Previously, with AnyConnect, we experienced frequent issues, and in comparison to that solution, we have seen significant improvement and minimum downtime."
"It is pretty stable."
"One of the most important features is stopping lateral movement across our network."
"Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack."
"Appgate SDP is the best solution for micro-segmentation and supplying VPN solutions."
"It is easy and simple, and it has got an easy interface. It is not hard to learn. With just three clicks, you log in, and you're there."
"The most valuable feature of Citrix Secure Private Access is its Zero Trust architecture, which enhances security by granting access based on identity and device posture."
"The convenience of being able to work from home is most valuable; it is not really different from working in the office, it is easy and simple, and it has got an easy interface."
"It provided us the same experience anywhere on any device."
"Virtual desktops and virtual apps are most valuable."
 

Cons

"To scale up, a new iboss Node Blade Chassis must be purchased."
"The dashboards for local use could be better."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The reporting feature needs improvement."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory."
"On the cloud, when you make some changes, it may be difficult."
"The user interface should be improved as it is not very easy to work with the updates."
"INGPU for engineering software is an area of improvement. There should be better licensing options."
"When we go to print, we have to go through secure print. The secure printing kind of takes a while. It is a little latent."
"The licensing cost could be higher compared to traditional VPN solutions, and advanced features may require premium tiers and add-ons."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"We pay $100 per user per month. One license for the site is around $17."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"There are costs in addition to the standard licensing fees. They should provide better licensing options."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Comms Service Provider
12%
Manufacturing Company
11%
Outsourcing Company
11%
Financial Services Firm
7%
Comms Service Provider
18%
Outsourcing Company
15%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise6
No data available
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What is your experience regarding pricing and costs for Appgate SDP?
Regarding pricing and setup cost, everything is already pre-installed in my organization, so I am not sure about pric...
What needs improvement with Appgate SDP?
Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improv...
What is your primary use case for Appgate SDP?
Appgate SDP is used for user connectivity both in the office and outside the office for remote connectivity. When out...
What needs improvement with Citrix Secure Workspace Access?
The solution requires proper configuration and policy enforcement to avoid excessive access restrictions. Some applic...
What is your primary use case for Citrix Secure Workspace Access?
I primarily use Citrix Secure Private Access ( /products/citrix-secure-private-access-reviews ) for Zero Trust Networ...
What advice do you have for others considering Citrix Secure Workspace Access?
I rate Citrix Secure Private Access overall at eight. Although Citrix licensing can help customers save costs where C...
 

Also Known As

iBoss Cloud Platform
No data available
Citrix Secure Workspace Access, Citrix Access Control, Citrix Secure Internet Access
 

Overview

 

Sample Customers

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