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Appgate SDP vs ShieldX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Appgate SDP
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
ZTNA as a Service (15th), ZTNA (8th), Secure Access Service Edge (SASE) (17th), Microsegmentation Software (7th)
ShieldX
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
Microsegmentation Software (11th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Sachin Mohanty - PeerSpot reviewer
Cloud Operations Engineer at PowerSchool India Pvt.Ltd
Zero trust access has strengthened security and now streamlines remote work across all sites
The reporting can be improved, as Appgate SDP is strong but could benefit from enhanced reporting features. This would improve visibility and simplify operational monitoring, along with simpler initial deployment. The initial setup and configuration require a good understanding of Zero Trust principles. The user interface can also be improved, as the administrative interface and policy workflows would make day-to-day operations easier for security teams. Additionally, more AI-driven insights such as anomaly detection and automated policy recommendations would further enhance security operations, along with richer reporting and dashboard capabilities. Regarding scalability, we can improve it for larger-scale deployments, making the platform more effective for growing enterprises and benefiting organizations with large and distributed user populations. Many users starting with Appgate SDP would see improvements from better centralized policy management for large environments and more efficient handling for large-scale deployments while improving monitoring and reporting across multiple regions. Additional automation capabilities would also support expanding infrastructures.
MP
IT Director at park holidays uk
Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance
The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput. The traffic through our website depends on holiday bookings. It's very quiet in November through January, and then our traffic picks up quite rapidly and, at our peak, we will take in excess of a million pounds of business a day through our website. The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides. Uptime on the system has been 648 days and we do very little to it because it self-updates and alerts. It does everything that we need it to do, so the administration side of it is zero. One of the beauties about ShieldX is that it's such a good "fire-and-forget" product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is definitely very good in terms of service."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"Technical support is pretty sharp and very responsive."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Content filtering is the most useful feature of iboss."
"One of the most important features is stopping lateral movement across our network."
"It is pretty stable."
"The interface is really friendly. It's simple to understand."
"It is a scalable solution...The support answers your questions very fast."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack."
"Appgate SDP is the best solution for micro-segmentation and supplying VPN solutions."
"Appgate SDP has positively impacted my organization by strengthening our security posture and providing more granular control over access to internal resources we handle daily."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"Once you install it you can virtually forget about it; it's very low-maintenance and high-protection."
"We were able to see what devices are talking to each other, giving us more visibility."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"ShieldX makes it a lot easier and a lot simpler to define your policies and define your rules, and that greatly reduces the opportunity for user error."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"For other security professions who are looking for something which is low in cost that does microsegmentation, they should look at ShieldX."
 

Cons

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The endpoint-type solution is an area that needs some improvement."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Its pricing could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Sometimes, obviously, there are bugs."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory."
"The reporting can be improved, as Appgate SDP is strong but could benefit from enhanced reporting features."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."
"On the cloud, when you make some changes, it may be difficult."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"The user interface should be improved as it is not very easy to work with the updates."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so."
"I would like better reports and in-depth reporting."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"We pay $100 per user per month. One license for the site is around $17."
"We are very happy with the pricing and licensing. It's about getting a site-wide license. One of the challenges that we've had with our previous vendor had been the cost of licensing."
"ShieldX also enables us to migrate to cloud environments faster. That is an important part of it for sure because it takes the exact same policies that we would apply to our on-premise environment and enables us to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"For a three-year deal we paid £55,000 plus tax... But, and this is a big "but," this was over two years ago. ShieldX had only just hit the market. We were the first company in Europe to buy ShieldX."
"We are actually expecting our costs to drop in the coming year, but it is just a matter of the licensing expiring. That is going to happen in the next six months or so. Then, we will start to see a decrease in overall spend."
"Security policies are now applied as applications are going up. Because it's automated, we don't have the three to four week delay. The insertion of applications in the cloud for us dropped from an average of three to four weeks to a couple of days."
"For other security professions who are looking for something which is low in cost that does microsegmentation, they should look at ShieldX. It might not be the big name out there, but it does everything that you are looking for in microsegmentation at a very low price."
"ShieldX ensures that we can have the separation needed for our environment to avoid drastically increasing the cost on the licensing side. From this perspective, it's been very positive and helpful."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
Manufacturing Company
14%
Financial Services Firm
8%
Comms Service Provider
6%
Computer Software Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for Appgate SDP?
My experience with pricing, setup cost, and licensing is that this whole thing is managed by the security team, and t...
What needs improvement with Appgate SDP?
If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the ...
What is your primary use case for Appgate SDP?
My main use case for Appgate SDP is for security purposes. We are trying to use it to connect with our VPNs and the n...
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Also Known As

iBoss Cloud Platform
No data available
APEIRO, ShieldX APEIRO
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
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