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Appgate SDP vs ShieldX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Appgate SDP
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
ZTNA as a Service (20th), ZTNA (9th), Secure Access Service Edge (SASE) (20th), Microsegmentation Software (9th)
ShieldX
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
Microsegmentation Software (11th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
IgnitiusMolepo - PeerSpot reviewer
Senior IP Network Defense at MTN
Helps us manage traffic-related issues and streamlines access management for the network
Appgate SDP has significantly streamlined our access management, providing a notably efficient solution compared to traditional VPNs. The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort, unlike VPNs which often involve waiting for connection handling and unblocking. Recognizing the robustness of SDP, we made strategic decisions to minimize reliance on VPNs, reserving only two for administrative purposes. In a scenario where Appgate SDP significantly improved our network security posture, the platform played a crucial role in fortifying defenses against major threats. The encryption algorithms utilized by SDP provide a high level of security to our network architecture. Compared to Cisco, SDP proves to be most critical in protecting resources with the help of role-based policies. It only provides selective access to the application. The dynamic policy engine significantly enhances our access control mechanisms. It has single sign-on and multifactor authentication features. It makes processes faster and easier. It has helped our IT team to manage the workload with ease. It gives an intelligent solution whenever they face traffic-related problems. I rate it a nine out of ten.
MP
IT Director at park holidays uk
Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance
The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput. The traffic through our website depends on holiday bookings. It's very quiet in November through January, and then our traffic picks up quite rapidly and, at our peak, we will take in excess of a million pounds of business a day through our website. The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides. Uptime on the system has been 648 days and we do very little to it because it self-updates and alerts. It does everything that we need it to do, so the administration side of it is zero. One of the beauties about ShieldX is that it's such a good "fire-and-forget" product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Content filtering is the most useful feature of iboss."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"iboss is definitely very good in terms of service."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Its initial setup was straightforward."
"Technical support is pretty sharp and very responsive."
"It is a scalable solution...The support answers your questions very fast."
"The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability."
"The interface is really friendly. It's simple to understand."
"One of the most important features is stopping lateral movement across our network."
"The flexibility of the tool is valuable; it is very robust, has a very robust configuration capability, is pretty well documented, and is also good interface-wise."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"It is pretty stable."
"Appgate SDP is the best solution for micro-segmentation and supplying VPN solutions."
"For other security professions who are looking for something which is low in cost that does microsegmentation, they should look at ShieldX."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"Very often, when new challengers come in, what they do is they end up coming in at a lower cost with more functionality."
"Once you install it you can virtually forget about it; it's very low-maintenance and high-protection."
"ShieldX makes it a lot easier and a lot simpler to define your policies and define your rules, and that greatly reduces the opportunity for user error."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
 

Cons

"To scale up, a new iboss Node Blade Chassis must be purchased."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"The user interface should be improved as it is not very easy to work with the updates."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"On the cloud, when you make some changes, it may be difficult."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"On the cloud, when you make some changes, it may be difficult."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"The one criticism I might have is there should be a bit more customer care, with regular review meetings on it or regular reports."
"We are having some issues with their LDAP and integrating it with the Active Directory."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"I would like better reports and in-depth reporting."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We pay $100 per user per month. One license for the site is around $17."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"We are very happy with the pricing and licensing. It's about getting a site-wide license. One of the challenges that we've had with our previous vendor had been the cost of licensing."
"Security policies are now applied as applications are going up. Because it's automated, we don't have the three to four week delay. The insertion of applications in the cloud for us dropped from an average of three to four weeks to a couple of days."
"We are actually expecting our costs to drop in the coming year, but it is just a matter of the licensing expiring. That is going to happen in the next six months or so. Then, we will start to see a decrease in overall spend."
"ShieldX also enables us to migrate to cloud environments faster. That is an important part of it for sure because it takes the exact same policies that we would apply to our on-premise environment and enables us to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"For other security professions who are looking for something which is low in cost that does microsegmentation, they should look at ShieldX. It might not be the big name out there, but it does everything that you are looking for in microsegmentation at a very low price."
"For a three-year deal we paid £55,000 plus tax... But, and this is a big "but," this was over two years ago. ShieldX had only just hit the market. We were the first company in Europe to buy ShieldX."
"ShieldX ensures that we can have the separation needed for our environment to avoid drastically increasing the cost on the licensing side. From this perspective, it's been very positive and helpful."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Manufacturing Company
12%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
No data available
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
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Also Known As

iBoss Cloud Platform
No data available
APEIRO, ShieldX APEIRO
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
Iowa State University
Find out what your peers are saying about Appgate SDP vs. ShieldX and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.