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Appgate SDP vs ShieldX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Appgate SDP
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
ZTNA as a Service (16th), ZTNA (8th), Secure Access Service Edge (SASE) (16th), Microsegmentation Software (7th)
ShieldX
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
Microsegmentation Software (11th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Joseph Koomson - PeerSpot reviewer
Ip Network Security Specialist at MTN Ghana
Zero trust access has strengthened remote connectivity and secures diverse office devices
Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improvement. When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure. Currently, aside from invalid username and password errors, Appgate SDP provides generic errors related to policy, such as a policy admin error. The system should provide deeper diagnostics to explain why a user cannot connect. The dashboard could also be enhanced with additional features and logins to provide better visibility. Sometimes there is no immediate clarity about what is happening. After using Appgate SDP for a long time and experiencing various errors, we have learned where to investigate, but this would be problematic for new users trying to resolve issues. The dashboard could display user connection times, failure reasons, and other relevant information. The user activity logs and accounting features should be improved in particular.
MP
IT Director at park holidays uk
Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance
The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput. The traffic through our website depends on holiday bookings. It's very quiet in November through January, and then our traffic picks up quite rapidly and, at our peak, we will take in excess of a million pounds of business a day through our website. The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides. Uptime on the system has been 648 days and we do very little to it because it self-updates and alerts. It does everything that we need it to do, so the administration side of it is zero. One of the beauties about ShieldX is that it's such a good "fire-and-forget" product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is solid, fairly easy to use, and reliable."
"It was a very easy product to install. It can be deployed very fast."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The main advantage of iboss is its cloud-based security centralized policy management, which helps organizations protect users working from different locations, secure access to cloud applications, and reduce security risks."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"It is a scalable solution...The support answers your questions very fast."
"It is pretty stable."
"One of the most important features is stopping lateral movement across our network."
"Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack."
"Previously, with AnyConnect, we experienced frequent issues, and in comparison to that solution, we have seen significant improvement and minimum downtime."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"The flexibility of the tool is valuable; it is very robust, has a very robust configuration capability, is pretty well documented, and is also good interface-wise."
"Appgate SDP is the best solution for micro-segmentation and supplying VPN solutions."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"We were able to see what devices are talking to each other, giving us more visibility."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"For other security professions who are looking for something which is low in cost that does microsegmentation, they should look at ShieldX."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"ShieldX makes it a lot easier and a lot simpler to define your policies and define your rules, and that greatly reduces the opportunity for user error."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The endpoint-type solution is an area that needs some improvement."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"The dashboards for local use could be better."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"The user interface should be improved as it is not very easy to work with the updates."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."
"On the cloud, when you make some changes, it may be difficult."
"If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"When a user is unable to connect, the platform should display detailed information such as the user's IP address, MAC address, and specific reasons for connection failure."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"I would like better reports and in-depth reporting."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"We pay $100 per user per month. One license for the site is around $17."
"Security policies are now applied as applications are going up. Because it's automated, we don't have the three to four week delay. The insertion of applications in the cloud for us dropped from an average of three to four weeks to a couple of days."
"ShieldX ensures that we can have the separation needed for our environment to avoid drastically increasing the cost on the licensing side. From this perspective, it's been very positive and helpful."
"ShieldX also enables us to migrate to cloud environments faster. That is an important part of it for sure because it takes the exact same policies that we would apply to our on-premise environment and enables us to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"For a three-year deal we paid £55,000 plus tax... But, and this is a big "but," this was over two years ago. ShieldX had only just hit the market. We were the first company in Europe to buy ShieldX."
"We are actually expecting our costs to drop in the coming year, but it is just a matter of the licensing expiring. That is going to happen in the next six months or so. Then, we will start to see a decrease in overall spend."
"For other security professions who are looking for something which is low in cost that does microsegmentation, they should look at ShieldX. It might not be the big name out there, but it does everything that you are looking for in microsegmentation at a very low price."
"We are very happy with the pricing and licensing. It's about getting a site-wide license. One of the challenges that we've had with our previous vendor had been the cost of licensing."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Comms Service Provider
12%
Manufacturing Company
11%
Outsourcing Company
11%
Financial Services Firm
7%
Construction Company
21%
Government
9%
Financial Services Firm
9%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise6
No data available
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What is your experience regarding pricing and costs for Appgate SDP?
Regarding pricing and setup cost, everything is already pre-installed in my organization, so I am not sure about pric...
What needs improvement with Appgate SDP?
Appgate SDP support is always available to assist, which is the primary strength. However, there are areas for improv...
What is your primary use case for Appgate SDP?
Appgate SDP is used for user connectivity both in the office and outside the office for remote connectivity. When out...
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Also Known As

iBoss Cloud Platform
No data available
APEIRO, ShieldX APEIRO
 

Overview

 

Sample Customers

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Find out what your peers are saying about Appgate SDP vs. ShieldX and other solutions. Updated: September 2026.
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