Appian and ARIS BPA compete in the field of business process management software. Based on the provided comparisons, Appian seems to have the upper hand due to its rapid app development capabilities and user-friendly nature, appealing more to non-technical users and offering faster deployment and ROI.
Features: Appian stands out with its low-code platform facilitating rapid development and easy app deployment, complemented by robust process design and case management capabilities. Its mobile app compatibility ensures seamless integration across devices. ARIS BPA excels in comprehensive process modeling, focusing on strategic process mapping and governance, with a strong repository for modeling relationships and data.
Room for Improvement: Appian faces challenges with limited UI customization and needs enhanced offline and mobile functionalities. Users also seek better integration with DevOps. ARIS BPA struggles with integration due to its lack of a real execution engine and limited API exposure, alongside high costs and setup complexities. Users suggest enhancements in simulation features and user interface simplicity.
Ease of Deployment and Customer Service: Both Appian and ARIS BPA provide cloud, on-premises, and hybrid deployment options. Appian is praised for smooth cloud transitions and responsive customer support. ARIS BPA, while offering robust deployment options, is sometimes hindered by technical support challenges due to tool complexity.
Pricing and ROI: Appian's pricing is more flexible and competitive, particularly for cloud-based solutions, ensuring good ROI through reduced process time and increased efficiency. Its licensing options are adaptable to various business needs. In contrast, ARIS BPA targets large enterprises and is considered expensive. While its extensive features may justify the cost, users are advised to leverage its full potential for optimal ROI.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
The consultants are fine, however, reliance on single experts for modules can be risky.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
The stability of ARIS BPM is quite strong, rated eight out of ten.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
The solution is very stable with no stability issues.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
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