

Arcserve UDP and Azure Backup are both leading data protection solutions. Azure Backup holds the upper hand due to its advanced features and cloud-native advantages, though it comes at a higher cost.
Features: Arcserve UDP offers comprehensive disaster recovery, virtual standby features, and robust backup capabilities. Azure Backup features native integration with Azure services, automated management, and scalability with cloud-native benefits.
Room for Improvement: Arcserve UDP needs a more intuitive management interface, better-enhanced cloud integration, and modernized cloud features. Azure Backup requires improved support for non-Microsoft environments, reduced complexity in the initial setup, and better cross-platform support.
Ease of Deployment and Customer Service: Arcserve UDP is praised for straightforward deployment and effective customer support. Azure Backup, though initially complex to deploy, is highly automated, integrates seamlessly with Azure, and receives high marks for responsive support.
Pricing and ROI: Arcserve UDP is cost-effective with good ROI for smaller to mid-sized deployments. Azure Backup, while more expensive, offers substantial scalability and cloud advantages, making the investment worthwhile for larger or cloud-centric operations.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
The support from Microsoft is actually good; I have had positive experiences with it.
The technical support from Microsoft is good
Azure Backup is scalable since it is a global solution.
The scalability of Azure Backup is quite easy and affordable to scale, with many improved features like data transfer.
I would rate the stability of Azure Backup as nine out of ten; it shows high stability in my experience.
Azure Backup is stable for Microsoft environments.
It is not a perfect tool for restoring SQL databases since it requires replacing everything instead of restoring specific files.
Azure Backup needs improvements for specific backup options beyond just full VM snapshots.
The reporting functionality of Azure Backup needs improvement.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Azure Backup is expensive relative to the value we get from it.
The pricing of Azure Backup is fine; it is a low-cost solution.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
The benefits I see from Azure Backup are that this solution is beneficial; we can access the data or files in Azure Backup anywhere, anytime.
It has a good impact on our cost savings and operational efficiency as it is a low-cost solution.
Another valuable feature is its retention policies, which offer both archive and standard options.
| Product | Market Share (%) |
|---|---|
| Azure Backup | 1.6% |
| Arcserve UDP | 1.1% |
| Other | 97.3% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 11 |
| Large Enterprise | 23 |
Azure Backup is a scalable backup solution with zero capital investment and minimal operational expenses that can help a company achieve maximal data protection. Azure Backup’s System Center Data Protection Manager provides optional integrations that can enable you to protect both advanced workloads running in your datacenter in VMs as well as those that are on physical servers.
Azure Backup has many features that make it a most effective product. Included among these is its ability to easily scale up your storage capacity. It taps into the cloud to give you the ability to expand on a massive scale. This can be done without any monitoring or maintenance overhead.
Benefits of Azure Backup
Some of the benefits of using Azure Backup include:
Reviews from Real Users
There are a number of characteristics that make Azure Backup extremely effective. Two of these are the flexibility that it offers users and its overall effectiveness.
PeerSpot user Ayman Y., an IT manager at NOMAC, notes all of the different backup options that Azure Backup offers. He writes, “It has many features. First of all, you can schedule a backup for the client as you like. You can do a backup from the whole virtual machine as an image. You can do a backup only from files and folders. It has every option. All options are available for the backup, for the restore, for the bandwidth utilization to do backups, even virtual machines or a physical machine. If you need to do a backup of the whole image from the virtual machine, all these options are there.”
PeerSpot user Muzammil M., a senior operations engineer at the AlGosaibi Group, notes the effectiveness of Azure Backup when he writes, “Azure Backup is good because it is entirelycloud-based, which means that you can be 99.9% sure that your backup is safe. This is the reason that I suggest its use for companies that need to back up critical data.”
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.