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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Azure Backup
Ranking in Backup and Recovery
8th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Azure Backup is 2.4%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Azure Backup2.4%
Arcserve UDP1.1%
Other96.5%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
RituparnaBhattacharya - PeerSpot reviewer
Achieve cost savings and efficiency with high-level restore capabilities
I use Azure Backup mainly for backing up virtual machines The feature I find most effective in Azure Backup is the high-level restore. Additionally, it has a good impact on our cost savings and operational efficiency as it is a low-cost solution. The area that I believe needs improvement in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ROI is very good because of the speed of the backup."
"It's simple to set up."
"The most valuable features are the replication to the cloud and the deduplication."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable feature of Arcserve UDP is live replication."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The product provides instant and virtual standbys."
"I like that it's a simple system."
"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."
"The most valuable features are the timely backup facility, allowing scheduling of backups, and the speed at which backups occur."
"The most valuable feature of Azure Backup is the file recovery and file vault."
"It offers seamless integration."
"It's stable."
"There is only one feature, and that is the backup."
"The most valuable feature of Azure Backup is the native backup capabilities."
 

Cons

"They could work on their marketing approach. I don't see many people leveraging it."
"Licensing can be quite difficult."
"Its interface can be improved. I find it unintuitive."
"The solution's reporting could be improved and should provide customized reports."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The initial setup was complex."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"Every time I change the disc, I have to do a full backup."
"The user interface is a little bit confusing and it could be better."
"The length of time it takes to restore is our main source of frustration. It would be beneficial to shorten the time it takes."
"It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up."
"They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day."
"The compression ratio of the backup data should be improved."
"Azure Backup needs improvements in allowing more specific backup options rather than just full VM snapshots."
"The support for Office365 backup is atrocious and is something that has to be improved."
"The solution is quite technical. I wouldn't describe it as user friendly. It could be simplified a lot to make it more accessible to the average user."
 

Pricing and Cost Advice

"The price of StorageCraft ShadowProtect is competitive in the market."
"The price of this product is high and it should be lower."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"It is approximately $400 to purchase a virtual service outright."
"In comparison to other vendors, it is a low-cost solution."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The solution is priced well compared to other solutions."
"There is an annual license required for this solution and it is priced well."
"Support payment works by the level of partnership and the number of shares."
"It's around $10 to $15 per month per virtual machine, along with something extra based on the size of the data."
"The product's pricing is a three or four out of ten, where one is inexpensive, and ten is costly."
"The pricing of the solution does not depend on the service itself but rather on the minimum data volume encountered. This pricing approach seems reasonable and is on par with other competitors in the market. It is a good solution for on-premise needs because it is more cost-effective. When evaluating the overall financial expenditure, including operational costs and the impact on the IT team, Azure Backup is a favorable choice."
"Azure Backup can be expensive if you are not vigilant about your storage steering."
"The price is somewhat high and could be lower."
"The price is pretty good, maybe $30 for a machine, I can't complain."
"Considering the fact that our company's enterprise-sized customers use the solution, the product's price is fine and is not on the higher side of the spectrum."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
12%
Manufacturing Company
8%
Government
7%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise22
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.