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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Azure Backup
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Azure Backup is 3.0%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
RituparnaBhattacharya - PeerSpot reviewer
Achieve cost savings and efficiency with high-level restore capabilities
I use Azure Backup mainly for backing up virtual machines The feature I find most effective in Azure Backup is the high-level restore. Additionally, it has a good impact on our cost savings and operational efficiency as it is a low-cost solution. The area that I believe needs improvement in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The recovery part of the product is very good."
"The product provides instant and virtual standbys."
"The ROI is very good because of the speed of the backup."
"Global deduplication is the best feature of this solution."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable feature of Arcserve UDP is its decompression capability."
"It is a very stable solution...It is a scalable solution."
"The most valuable features of Azure Backup for us are its flexible retention options and the ability to recover to a second region with geo-replication and read access."
"The hardware is always updated and it's saved us a lot of money."
"The fact that Azure Backup is integrated is one of its biggest advantages."
"It is a stable solution...It is a highly scalable solution."
"With Azure Backup, you can readily make your environment if your setup somehow fails on the cloud or on-premises."
"The most valuable feature of Azure Backup is the native backup capabilities."
"The solution helped us use R2 RBO to back up frequently."
"You can select the tiering for your backup and manage your cost."
 

Cons

"We have to use a Microsoft hypervisor for installation which is expensive."
"Its interface can be improved. I find it unintuitive."
"The tool doesn't provide cloud integration in India."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The support could be more knowledgeable and faster."
"Backups are very slow and time consuming."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"In the next release, I would like to see the ability to back up to different cloud providers."
"Ransomware protection is missing in Azure Backup."
"The solution is still in its infancy; it's not a mature product yet."
"The time required to restore files should be a little faster."
"Azure Backup could improve by offering better integration for Oracle databases and enhancing features like granular restore and backup compliance capabilities."
"The monitoring and tagging features could be improved."
"Technical support is in need of improvement."
"It can be further improved by continuously meeting its compliance requirements."
 

Pricing and Cost Advice

"As an MSP partner, I believe that the prices are fair."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The solution is priced well compared to other solutions."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"It is approximately $400 to purchase a virtual service outright."
"There is a cost per terabyte for using this solution."
"It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."
"Support payment works by the level of partnership and the number of shares."
"Price-wise, it's similar to AWS."
"Licensing fees are paid on a monthly basis."
"The pricing of this solution is good, and it is one of the easiest things that you can sell Azure with."
"Pay as you go is the pricing model."
"It's around $10 to $15 per month per virtual machine, along with something extra based on the size of the data."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
12%
Manufacturing Company
9%
Government
7%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.