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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Azure Backup
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Azure Backup is 3.1%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
RituparnaBhattacharya - PeerSpot reviewer
Achieve cost savings and efficiency with high-level restore capabilities
I use Azure Backup mainly for backing up virtual machines The feature I find most effective in Azure Backup is the high-level restore. Additionally, it has a good impact on our cost savings and operational efficiency as it is a low-cost solution. The area that I believe needs improvement in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable feature of Arcserve UDP is its decompression capability."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"It is easy to configure."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It's simple to set up."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The most valuable feature is the duplication."
"All of the core features are valuable to us."
"The most valuable feature of Azure Backup is its ease of use and good integration with other Azure services."
"The most valuable features of Azure Backup for us are its flexible retention options and the ability to recover to a second region with geo-replication and read access."
"The most valuable feature of Azure Backup is the native backup capabilities."
"The product is very reliable and easy to use."
"Automation provides us more time to work on other tasks, avoiding repetitive tasks and saving hours that we can allocate elsewhere. This gives more free time for involvement in other activities instead of repetitive data pulling."
"It's stable."
"The scalability has been good."
 

Cons

"The solution's reporting could be improved and should provide customized reports."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The time to backup servers that sit in DMZ must be improved."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"A lot of their new technologies are not very good."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"We could not go into granular details of retrieving backup information."
"On-prem can be complex to set up but the cloud is simple."
"Azure Backup must include features similar to enterprise solutions."
"There is a limitation of 99 files restores per day which means that we can't complete a huge file restore. We would like Azure to increase the number of the possible file restorations."
"The extensibility onto hybrid environments needs a bit of tweaking for those on-prem."
"I would like to see more automation, integration, and security. The price could be better."
"The solution should involve more redundancy types in the backup storage and support open-source OS."
"It still does not have a lot of customization, especially if your workloads are not in Azure."
"They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day."
 

Pricing and Cost Advice

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The solution is expensive."
"I do not work with the pricing or licensing issues of the solution for our organization."
"I feel that the product is fairly priced."
"Pricing is most likely comparable."
"As an MSP partner, I believe that the prices are fair."
"The solution is very expensive."
"Customers prefer Azure Backup because it has a pay-as-you-go model, and they won't have to pay an upfront amount at the initial level."
"Considering the fact that our company's enterprise-sized customers use the solution, the product's price is fine and is not on the higher side of the spectrum."
"The product's pricing is a three or four out of ten, where one is inexpensive, and ten is costly."
"Pay as you go is the pricing model."
"Overall, its cost is better because the VMs are already there, and whatever you back up, there is only the additional cost of that storage, whereas if I have to use Avamar in Azure, a separate cost is there for the Avamar server, and in addition, whatever I take as a backup, there is a separate license with Avamar for that. So, there is a double cost if we have to use Avamar in the cloud."
"We are paying about $100,000 USD per year, just for a couple of servers."
"It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."
"This is an expensive solution in the Bangladesh marketplace."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
11%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.