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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
3.3
Azure Backup provides long-term ROI through affordability, security, and automation, reducing costs by eliminating data center requirements.
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
7.3
Azure Backup support is generally praised but has mixed reviews on response times, communication, and resolution speed.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
The support from Microsoft is actually good; I have had positive experiences with it.
Project Manager at Capgemini
The technical support from Microsoft is good
Senior Infrastructure Engineer at MIC Global
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
7.5
Azure Backup offers high scalability, supporting companies of all sizes with seamless growth and adaptability to large data volumes.
Azure Backup is scalable since it is a global solution.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
The scalability of Azure Backup is quite easy and affordable to scale, with many improved features like data transfer.
Project Manager at Capgemini
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
6.4
Azure Backup is highly stable with a 95% success rate, praised for reliability but needs zone-redundant architecture.
I would rate the stability of Azure Backup as nine out of ten; it shows high stability in my experience.
Senior Infrastructure Engineer at MIC Global
Azure Backup is stable for Microsoft environments.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
Azure Backup requires improvements in user interface, integration, pricing, backup efficiency, technical support, and security features.
It is not a perfect tool for restoring SQL databases since it requires replacing everything instead of restoring specific files.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
Azure Backup needs improvements for specific backup options beyond just full VM snapshots.
Project Manager at Capgemini
The reporting functionality of Azure Backup needs improvement.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
Azure Backup pricing is based on consumption without licensing fees, considered moderately priced and cost-effective within Microsoft's ecosystem.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
Azure Backup is expensive relative to the value we get from it.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
The pricing of Azure Backup is fine; it is a low-cost solution.
Senior Infrastructure Engineer at MIC Global
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
Azure Backup offers seamless integration, security, scalability, cost-effectiveness, centralized monitoring, and user-friendly access, ensuring data protection and efficiency.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
The benefits I see from Azure Backup are that this solution is beneficial; we can access the data or files in Azure Backup anywhere, anytime.
Project Manager at Capgemini
It has a good impact on our cost savings and operational efficiency as it is a low-cost solution.
Senior Infrastructure Engineer at MIC Global
Another valuable feature is its retention policies, which offer both archive and standard options.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Azure Backup
Ranking in Backup and Recovery
14th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Azure Backup is 1.6%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Azure Backup1.6%
Arcserve UDP1.1%
Other97.3%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Sanjay Sahu - PeerSpot reviewer
Project Manager at Capgemini
Has supported secure data storage with incremental backups and centralized monitoring
Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Comms Service Provider
7%
Government
7%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise23
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.