ArcSight Logger vs Dynatrace comparison

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ArcSight Logger

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Dynatrace compete in the IT operations management category. Dynatrace often has the upper hand with its advanced feature set that justifies its higher cost over ArcSight Logger.

Features: ArcSight Logger offers robust log management, key security event monitoring, and attractive affordability for users prioritizing cost-efficiency. Dynatrace boasts application performance monitoring, AI-driven problem detection, and insightful analytics, appealing to those seeking comprehensive solutions despite higher pricing.

Room for Improvement: ArcSight Logger could improve its intuitive search functionality, integration options, and user interface. Dynatrace users wish for enhanced customization capabilities, a simplified configuration process, and reduced complexity during initial setup.

Ease of Deployment and Customer Service: ArcSight Logger features a straightforward deployment process but needs better customer service responsiveness. Dynatrace provides robust support, easing deployment challenges, although initial complexity can be a hurdle.

Pricing and ROI: ArcSight Logger is appealing with lower setup costs, ideal for budget-conscious users. Dynatrace offers substantial returns with advanced monitoring capabilities, considered worth its higher initial cost for long-term value and comprehensive solutions.

To learn more, read our detailed ArcSight Logger vs. Dynatrace Report (Updated: March 2025).

ArcSight Logger vs. Dynatrace

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Dynatrace

Ranking in Log Management

5th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

345

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of Dynatrace is 5.2%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's an efficient solution."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"It is one of the best products available in the market."

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"The technical support team is good...It is a scalable solution."

More ArcSight Logger pros

"PurePaths. The ability to see the transaction flow of the web request. It's valuable because our developers, when we have an issue, they can drill down to see exactly where in the application, the call in the application; where the high response time is, or where something is wrong."

"The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management)."

"Integration with other tools in company using SNMP traps."

"Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance."

"If you look in the APM sector, it is a very nice package to install."

"The web dashboards are quite useful, good looking, and easy to use."

"The observability provided by Dynatrace is extremely valuable."

"The ability to take each individual request and dive in to inspect what methods and calls are being made is extremely helpful."

More Dynatrace pros

Cons

"We have had problems with archiving."

"The console in older versions is not user-friendly."

"The solution should make it possible to integrate network analysis features."

"It would be better if the product is cheaper."

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"The integration with other systems could be improved."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"In the next release, I want to see more intelligence."

More ArcSight Logger cons

"Filters should have a “negative” option."

"The usability is worse than it used to be."

"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."

"You have got cloning at one level, but it would be nice to have cloning at deeper levels. Or, as you are doing the cloning, it would be nice if you could select different options. Then, you are not having to sit there and build dashboards, and spending a lot of time in the cloning area."

"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."

"The solution's user interface could be improved."

"The one thing I am really missing is the final Azure dashboard."

"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."

More Dynatrace cons

Pricing and Cost Advice

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"We have a lifetime license, so we don't pay a monthly fee."

"The pricing is quite harsh."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"ArcSight is an expensive solution."

"I would rate the product a seven out of ten since it's an enterprise product."

"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."

"Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more."

"Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."

"We found a tool that can be utilized by testing, DevOps, marketing, software engineering, and monitoring. Before, we always had everybody doing their own thing. Now, everybody's utilizing one tool, which is huge. That is a huge savings."

"We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."

"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."

"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."

"Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."

More Dynatrace pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

17%

Government

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Product Reports

ArcSight Logger

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

ArcSight Logger vs. Dynatrace