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ArcSight Logger vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
7.0
Dynatrace improved efficiency with tool consolidation, automation, and comprehensive features, despite higher costs, enhancing performance tracking and insights.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
7.1
Dynatrace's support is generally effective and proactive, though some users experience occasional slowdowns and delayed responsiveness.
We provide pre-implementation, implementation, and post-implementation support.
Their support is very fast and effective.
They have a good reputation, and the support is commendable.
For Dynatrace tech support, we have a dedicated team here, which is easily reachable.
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
7.3
Dynatrace excels in scalability, efficiently managing large-scale environments, with users rating its capability nine out of ten.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
7.6
Dynatrace is praised for high stability and reliability, with frequent updates and strong SaaS performance minimizing downtime.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
Dynatrace needs UI improvements, user-friendliness, better alerts, streamlined integration, and enhanced reporting for improved user experience and support.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
Dynatrace stands out when making comparisons with other tools.
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
Dynatrace pricing is high but offers value with robust features, although licensing complexity influences total cost significantly.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
Dynatrace offers detailed monitoring with AI-driven insights, customizable dashboards, and seamless integration, enhancing incident response and performance analysis.
ArcSight Logger installs on very minimal resources with very few requirements
The integration with Power BI for generating detailed reports is a standout feature.
I find the classic service analysis, service analysis, distribution tracing, and the technology stack that it shows most valuable about Dynatrace, along with the Scape View.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
27th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Dynatrace
Ranking in Log Management
11th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
349
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (2nd), Container Monitoring (2nd), AIOps (3rd)
 

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.0% compared to the previous year. The mindshare of Dynatrace is 5.1%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Government
8%
Educational Organization
7%
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about ArcSight Logger vs. Dynatrace and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.