ArcSight Logger and VMware Aria Operations for Logs compete in the log management solutions category. VMware Aria Operations for Logs seems to have the upper hand due to its scalability and advanced analytics features.
Features: ArcSight Logger provides strong security, comprehensive log management, and a flexible pricing model. VMware Aria Operations for Logs is recognized for advanced analytics, seamless integration with VMware tools, and scalability, making it a preferred choice among many users.
Room for Improvement: ArcSight Logger users suggest enhancements in data processing speeds, better integration with third-party tools, and a more streamlined setup process. VMware Aria Operations for Logs could improve alerting mechanisms, query performance, and provide more cost-effective options for smaller organizations. Each solution has specific areas where improvements could enhance their respective offerings.
Ease of Deployment and Customer Service: ArcSight Logger is known for its straightforward deployment model but can be complex initially without support. In contrast, VMware Aria Operations for Logs offers smoother deployment and efficient customer service, contributing to a better overall user experience.
Pricing and ROI: ArcSight Logger is cost-effective, offering a solid ROI suitable for budget-conscious organizations. VMware Aria Operations for Logs, while having higher initial setup costs, is perceived as delivering long-term benefits due to its advanced features. Users find the ROI justifies the premium pricing for the advanced capabilities it offers.
We provide pre-implementation, implementation, and post-implementation support.
Customer service and support have declined.
While support staff is knowledgeable, getting access to specialists can be challenging when dealing with the limits of a product.
I did not need technical support because I am a professional with VMware.
Since payment is based on hardware, scalability impacts are managed more effectively than with other tools paid by data volume.
It's relatively easy to find individuals with the skills to work with VMware because it is a widely spread tool.
Managing a lot of data involves reliance on hardware and network performance, which are external factors that can affect stability.
Its stability is rated one hundred percent according to best practices.
It has been very stable, and every time I needed it, it was available and working.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
VMware Aria Operations for Logs is not a cost-effective tool.
There is also dissatisfaction with Broadcom's broader attitude, which is prompting me to search for alternatives.
It would be beneficial to have a roadmap for these dashboards to ensure consistent functionality.
Splunk, often paid by the terabytes, becomes expensive quickly if not managed carefully.
The price has risen significantly, and for smaller customers, the cost can be up to ten times more than before.
VMware comes with a lot of packages, however, it remains too expensive.
ArcSight Logger installs on very minimal resources with very few requirements
The most valuable features are log centralization and long-term retention for logs.
This tool also provides greater insight when integrated with VMware infrastructure, making it more precise than other tools.
VMware Aria Operations for Logs is a very stable product.
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