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ARIS BPA vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
12th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
Business Process Design (6th)
OpenText MBPM
Ranking in Business Process Management (BPM)
40th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 2.6%, down from 5.0% compared to the previous year. The mindshare of OpenText MBPM is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
ARIS BPA2.6%
OpenText MBPM0.9%
Other96.5%
Business Process Management (BPM)
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
Jaideep MS - PeerSpot reviewer
Practice Director at a outsourcing company with 51-200 employees
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Business Process Analysis: We can simulate, optimize, and analyse business processes based on various business requirements. It assures our rolling out the best processes."
"With a tool like ARIS, it helps to maintain a single source of truth regarding the processes followed within an organization."
"you want to do modeling with the old notation form, ours was EPC, you can use the same object in the BPMN because the database is built in a way that you can use both things. So you only have to define it once, and if the notation form is BPMN and those kind of activities, you can use the same EPCs, so there is a connection between them."
"The initial setup is easy."
"The most valuable features are business process modeling and reporting."
"BPA, the modeling tool, is the main module used because of our need for documentation."
"Good at controlling the workflow and relevant key processes."
"We are now doing more work with the same number of people, without these people having too much on their plates."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"OpenText MBPM is a stable solution."
 

Cons

"We do experience a lot of glitches with ARIS BPA. In the past one year we have seen issues and the ARIS administrator has raised tickets with Software AG regarding these issues."
"When it looks like your ten-year-old has done something to present in grammar school, it is not the right thing to be showing at a high-level meeting."
"One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable."
"​The usability. Others tools are easier to manage without same complexity that ARIS has.​"
"Also, ARIS can be very hard and costly to integrate with other tools, as there is no programming API or web services exposed, except from the integrated report API which is targeted to be used for creating reports from the ARIS database."
"The user experience's usability (in general) should be improved as the tool is updated."
"There are some things in the collaboration module that could be improved a little, such as the functionality which dynamically pushes notifications to interested people when a process changes during the Release Cycle Management workflow."
"Scripting has room for improvement and the documentation is a "must"."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
 

Pricing and Cost Advice

"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."
"The tool is expensive."
"ARIS BPA is too costly from a licensing perspective."
"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."
"In terms of pricing, it would be nice if it were more affordable."
"The product is inexpensive."
"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."
"There is an annual license to use OpenText MBPM."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...
What is your primary use case for ARIS BPA?
ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...
Ask a question
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Also Known As

ARIS, ARIS BPM
Metastorm BPM
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about ARIS BPA vs. OpenText MBPM and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.