No more typing reviews! Try our Samantha, our new voice AI agent.

ARIS BPA vs OpenText MBPM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
Business Process Design (7th)
OpenText MBPM
Ranking in Business Process Management (BPM)
40th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 2.6%, down from 3.8% compared to the previous year. The mindshare of OpenText MBPM is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
ARIS BPA2.6%
OpenText MBPM0.9%
Other96.5%
Business Process Management (BPM)
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
Jaideep MS - PeerSpot reviewer
Practice Director at a outsourcing company with 51-200 employees
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ARIS is probably the most mature product I know of in terms of modeling an enterprise architecture so that it has context."
"ARIS BPM has helped us speed up our business process transformation by centralizing everything instead of everyone working within a silo."
"It is the most flexible and embracing process modeling tool."
"It has allowed us to promote the awareness of process management across our enterprise."
"The most valuable feature is the process documentation. For us, ARIS is a lifestyle more than a tool. It helps us learn how to think and how to plan for our system."
"The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable."
"ARIS BPA provides complete suites when it comes to the discovery, design, and analysis phases of implementation."
"I like everything about ARIS BPA. I've used it for a long time and it's a fantastic tool. There is a list of things ARIS has that other solutions do not have."
"OpenText MBPM is a stable solution."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"Since this is a design tool, seamless interface to make the process flows executable."
"With ARIS BPM, the script creation is quite cumbersome; with version ten, the typed ones were quite extensive where we needed our developers to do scripting."
"We do experience a lot of glitches with ARIS BPA. In the past one year we have seen issues and the ARIS administrator has raised tickets with Software AG regarding these issues."
"The tool needs to improve its support since they take long to respond."
"Since the launch of ARIS 9.x, the product architecture has changed and this has made it a bit more complex from an administration perspective."
"End-to-end visibility and real-time are areas that will need greater attention."
"An area where it lacks and can be considered for improvement in the future is if we can somehow automate or learn how we can automate different processes."
"One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
 

Pricing and Cost Advice

"​It is on the higher side."
"It depends on different parameters."
"We have a concurrent license system."
"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."
"If you can afford it, it's the best so far."
"The setup cost and pricing depend on the license (Modeler, Viewer, Administrator)."
"The tool is expensive."
"ARIS BPA is too costly from a licensing perspective."
"There is an annual license to use OpenText MBPM."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Outsourcing Company
10%
Comms Service Provider
7%
Construction Company
19%
Comms Service Provider
16%
Financial Services Firm
12%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...
What is your primary use case for ARIS BPA?
ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
Metastorm BPM
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about ARIS BPA vs. OpenText MBPM and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.