

OpenText MBPM and OpenText Process Automation compete in the business process management domain. OpenText Process Automation has the upper hand due to its robust integration and advanced automation features.
Features: OpenText MBPM provides process mapping capabilities, customizable workflow settings, and efficient process management. OpenText Process Automation offers seamless integration with other OpenText products, AI-driven automation, and enhances business automation experience with cutting-edge features.
Ease of Deployment and Customer Service: OpenText Process Automation provides a cloud-based deployment model, simplifying installation and reducing on-premise infrastructure needs, alongside integrated customer service. OpenText MBPM is primarily on-premise, requiring more upfront setup but benefits from established support channels.
Pricing and ROI: OpenText MBPM's cost-effective setup appeals to budget-conscious buyers, providing reasonable ROI. OpenText Process Automation requires a higher initial investment, justified by expansive features for long-term ROI benefits and increased automation efficiency.
| Product | Market Share (%) |
|---|---|
| OpenText Process Automation | 1.1% |
| OpenText MBPM | 0.9% |
| Other | 98.0% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 3 |
OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.
OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.
What are the key features?OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.
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