Atera vs Devo comparison

Why PeerSpot?

Atera and Devo are both solutions in the AIOps category. Atera is ranked #24 with an average rating of 9.7, while Devo is ranked #17 with an average rating of 7.9. Atera holds a 1.4% mindshare in AIOP, compared to Devo’s 2.0% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 93% of Devo users who would recommend it.

Atera

Read 16 Atera reviews

8,934 Views
625 Comparison Views

93% willing to recommend

Devo

Read 30 Devo reviews

8,527 Views
1,364 Comparison Views

93% willing to recommend

Atera

Devo

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Atera and Devo based on real PeerSpot user reviews.

Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Atera vs. Devo Report (Updated: September 2026).

Buyer's Guide

Atera vs. Devo

September 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Atera boosts client satisfaction and reduces costs by automating tasks, extending hardware lifespan, and offering integrated features.

Sentiment score

6.2

Devo provided improved ROI through cost savings and efficiency, despite some concerns over costs and support challenges.

No quotes available

For more quotes and insights, download the Atera report

Devo gives value to the end user and is saving compared to other products in the same category.

Ahmad Zakwan

Principal Consultant at Syntx Sdn Bhd

In terms of return on investment with Devo, I'd say it has been costly due to the need for support and the overtime required for issues experienced at the beginning of the project.

Leland Austin

Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees

We achieve early identification of security incidents that could potentially breach the customer environment, which would have been costly.

Jay Kar

Principal Technology Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Devo report

Customer Service

Sentiment score

7.8

Atera's customer service is praised for its responsiveness, technical expertise, reliability, and effective multi-factor authentication and updates.

Sentiment score

6.2

Customer service is responsive and proactive, but needs improvement in onboarding, documentation, and regional service consistency.

No quotes available

For more quotes and insights, download the Atera report

I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.

Vikram Chakravarthy

Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO

Both response time and support quality need attention.

Usama Khan

Team Lead Soc at a tech services company with 51-200 employees

Technical support from Devo is helpful.

Ahmad Zakwan

Principal Consultant at Syntx Sdn Bhd

For more quotes and insights, download the Devo report

Scalability Issues

Sentiment score

7.3

Atera excels in scalability and versatility, managing endpoints efficiently, but users seek enhancements in ticketing and functionality.

Sentiment score

6.9

Praised for scalability, Devo efficiently manages large logs, easily expands use, but multi-tenancy features need development.

No quotes available

For more quotes and insights, download the Atera report

Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.

Vikram Chakravarthy

Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO

Devo's scalability has its challenges.

Leland Austin

Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees

Regarding Devo's scalability, its horizontal scalability is quite good with no significant hassle.

Jay Kar

Principal Technology Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Devo report

Stability Issues

Sentiment score

8.1

Atera offers stable, reliable performance with minimal downtime, regular updates, and rare minor issues, enhancing user satisfaction.

Sentiment score

7.5

Devo offers reliable performance with minimal outages, praised for proactive alerts and quick incident resolution, ensuring business continuity.

No quotes available

For more quotes and insights, download the Atera report

It is stable and reliable for our security operations.

Vikram Chakravarthy

Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO

For more quotes and insights, download the Devo report

Room For Improvement

Users seek improved access management, enhanced mobility, integration, customization, better controls, and scalability in Atera's platform features.

Devo needs enhancements in support, performance, AI, customization, and documentation, focusing on data management and UI configuration.

Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.

Ning Chane

IT Manager at Telstra

For more quotes and insights, download the Atera report

It's hard for us to keep pace since our original use case was 250 to 500 megabytes a day, and then it became two terabytes a day.

Leland Austin

Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees

Integrating custom parsing and mapping for non-standard logs is essential due to compatibility challenges with various technologies.

Jay Kar

Principal Technology Architect at a tech vendor with 10,001+ employees

This is particularly evident when dealing with failed login attempts and determining true versus false positives.

Francisco JavierRomo

Strategic Account Executive at a computer software company with 51-200 employees

For more quotes and insights, download the Devo report

Setup Cost

Atera's per-technician pricing allows unlimited devices, offering cost-effective scalability and predictability, ideal for enterprise users.

Devo offers competitive, simple data ingestion-based pricing with extensive features and flexibility, despite some limitations in tier options.

No quotes available

For more quotes and insights, download the Atera report

The pricing could be simpler, and while the initial setup cost for a new instance is a bit expensive, the licensing can currently be user-based or driven by log volume, which is better if there is expansion of our user base.

Jay Kar

Principal Technology Architect at a tech vendor with 10,001+ employees

The pricing of the product is reasonable if we compare it with other Gartner leading products like Splunk, LogRhythm, Microsoft Sentinel, Google SecOps.

Usama Khan

Team Lead Soc at a tech services company with 51-200 employees

For more quotes and insights, download the Devo report

Valuable Features

Atera offers powerful RMM, automation, and remote access features, with unlimited endpoints and AI Copilot for efficient IT management.

Devo excels in real-time analytics, large data handling, customization, and third-party integration, enhancing security operations with advanced features.

Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.

Ning Chane

IT Manager at Telstra

We can run commands such as PowerShell, batch scripts, and implement automation.

Avi Vaserman

Owner at Sytex Ltd.

For more quotes and insights, download the Atera report

When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.

Francisco JavierRomo

Strategic Account Executive at a computer software company with 51-200 employees

When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.

Vikram Chakravarthy

Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO

It utilizes 400 days of hot data, allowing queries to run very fast and yield results quicker than other tools in terms of security and SIEM capability.

G Srivastava

Senior Cloud Engineer at a tech services company with 201-500 employees

For more quotes and insights, download the Devo report

Categories and Ranking

Atera

Ranking in AIOps

24th

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Help Desk Software (15th), Network Monitoring Software (39th), IT Infrastructure Monitoring (45th), IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (6th), Patch Management (13th), Agentic Automation (13th), Autonomous Endpoint Management (5th)

Devo

Ranking in AIOps

17th

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Log Management (21st), Security Information and Event Management (SIEM) (16th), IT Operations Analytics (7th)

Mindshare comparison

As of November 2026, in the AIOps category, the mindshare of Atera is 1.4%, up from 0.0% compared to the previous year. The mindshare of Devo is 2.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps Mindshare Distribution
Product	Mindshare (%)
Devo	2.0%
Atera	1.4%
Other	96.6%

AIOps

Featured Reviews

Ning Chane

IT Manager at Telstra

Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time

The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.

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Usama Khan

Team Lead Soc at a tech services company with 51-200 employees

Advanced threat hunting has improved SOC visibility and now supports faster incident response

Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM is basically on the AWS cloud. There are specific ports which are enabled on the relay server, which are 514 and 13000, 13151, 152. However, when we talk about databases and custom integrations, there are not default ports in the relay server. No default ports are defined. For JDBC drivers, the port number is 1433, but it is not in the relay server. You have to add it manually. For Oracle RDBMS, the port is 1521, and it is also not there by default. I would appreciate more third-party integrations including Fortinet and others. Machine learning models can also be improved. Playbooks in the SOAR can also be improved. Regarding playbooks for automation, we utilize playbooks for automation in SOAR for automated IOC blocking on a firewall, on a web application firewall, on DNS security, etc. The only option for us to run the playbook is to schedule the job for it. However, if I want to manually run the playbook, there is no option for doing so. This needs improvement.

Read full review

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Top Industries

By visitors reading reviews

Comms Service Provider

13%

Construction Company

10%

Educational Organization

Outsourcing Company

Financial Services Firm

16%

Outsourcing Company

11%

Construction Company

10%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	6
Large Enterprise	15

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...

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What is your primary use case for Atera?

My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...

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What is your experience regarding pricing and costs for Devo?

The price is considered okay.

See all answers

What needs improvement with Devo?

In terms of improvements, I think Devo falls short with their support model, as they rely mainly on their support team in Spain. Although they do have a support team in North America, they lack kno...

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What is your primary use case for Devo?

Devo is the bank's centralized log management platform that my team and I rely on the most. For centralized log management in our day-to-day work, one of the biggest data users would be our Red Hat...

See all answers

Comparisons

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Compared 7% of the time

JIRA Service Management vs Atera

Compared 6% of the time

WhatsUp Gold vs Atera

Compared 5% of the time

Sendbird vs Atera

Compared 4% of the time

Datto Remote Monitoring and Management vs Atera

Compared 3% of the time

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Splunk Enterprise Security vs Devo

Compared 7% of the time

LogRhythm SIEM vs Devo

Compared 6% of the time

New Relic vs Devo

Compared 4% of the time

Datadog vs Devo

Compared 3% of the time

Palantir Foundry vs Devo

Compared 2% of the time

More Devo Competitors

Product Reports

Buyer's Guide

Atera

October 2026

Download Atera product report

Buyer's Guide

Devo

October 2026

Download Devo product report

Overview

Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.

Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.

What are Atera's key features?

Automation: Streamlines processes with powerful automation capabilities.
Remote Access: Facilitates easy access to client machines for issue resolution.
Intuitive Interface: User-friendly design enhances efficiency.
Integration: Seamless TeamViewer and Splashtop integration.
Monitoring: Effective monitoring and alert systems preempt issues.
Ticketing System: Boosts productivity with efficient workflow management.
Patch Management: Ensures systems are always up-to-date.
Scripting: Powerful tools for automation and task execution.

What benefits and ROI should users consider?

Efficiency: Automation and scripting enhance task management.
Cost-effective: Combines robust features with competitive pricing.
Scalability: Cross-platform compatibility supports business growth.
Productivity: Monitoring and alerts optimize resource allocation.

Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.

Atera

Devo offers powerful visual analytics, real-time data querying, and log integration capabilities within a cloud-native, multi-tenant architecture, supporting extended data retention ideal for long-term analysis and compliance.

Devo is recognized for its Activeboards, which facilitate visual analytics. High-speed search capabilities and real-time analytics enable efficient data manipulation and querying. Its multi-tenant architecture supports effective data segregation and customization tailored to distinct business needs, enhancing its value for handling complex log integrations. With extended data retention of 400 days and a cloud-native architecture, Devo is a robust platform for long-term analysis and compliance requirements. Though opportunities exist to improve browser stability on large searches, SOAR integrations, and its parser capabilities, Devo remains essential for incident response and security monitoring, offering centralized data storage and analysis.

What are Devo's most important features?

Activeboards: Facilitate visual analytics and data exploration.
High-Speed Search: Enables fast data querying and manipulation.
Real-Time Analytics: Supports instant insights and decision-making.
Multi-Tenant Architecture: Allows effective data segregation and customization.
Extended Data Retention: Offers 400-day log retention for compliance and analysis.
Complex Log Integration: Handles intricate data sources effortlessly.

What benefits and ROI should organizations look for in reviews?

Visual Insights: Enhance understanding through interactive dashboards.
Performance Efficiency: Saves time with high-speed data search and real-time results.
Customization Flexibility: Fits specific business requirements with multi-tenant architecture.
Long-Term Compliance: Ensures alignment with extended data retention needs.
Centralized Monitoring: Enables comprehensive incident response and security monitoring.

Devo is extensively used in industries focused on incident response and digital forensics, centralizing data for security monitoring across hybrid environments. Organizations benefit from its ability to store and analyze aggregated logs, creating alerts and dashboards to enhance visibility for network and endpoint activities in multi-domain settings.

Devo

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel

Buyer's Guide

Atera vs. Devo

September 2026

Free Report: Atera vs. Devo

Find out what your peers are saying about Atera vs. Devo and other solutions. Updated: September 2026.

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