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Atera vs Qualys CyberSecurity Asset Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Atera boosts efficiency and cuts costs with remote management, software integration, fixed pricing, and automation, enhancing business value.
Sentiment score
8.2
Qualys CyberSecurity improved efficiency, reduced costs, and drove 150% growth with better vulnerability management and simplified asset tagging.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
 

Customer Service

Sentiment score
8.5
Atera's support team offers quick resolution, accessible help, valued security measures, and improves through user feedback.
Sentiment score
8.0
Qualys CyberSecurity Asset Management customer service is praised for prompt, knowledgeable support, effective ticket handling, and proactive communication.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
 

Scalability Issues

Sentiment score
7.8
Atera is scalable for small to large companies, with intuitive setup and robust API integration, ideal for growth.
Sentiment score
8.8
Qualys CyberSecurity Asset Management excels in scalability, integration, and ease of use, receiving high ratings from global users.
We have about 300,000 assets installed with agents worldwide.
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
 

Stability Issues

Sentiment score
8.2
Atera is highly stable and reliable, with minor issues quickly addressed and regular updates enhancing functionality.
Sentiment score
8.2
Qualys CyberSecurity Asset Management is stable and reliable, with occasional delays, excellent support, and enhanced update capabilities.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
 

Room For Improvement

Atera needs improved integration, support, and customization across identity management, mobile, network monitoring, and technician control features.
Qualys CyberSecurity Asset Management seeks improvements in integration, customization, performance, user interface, access control, and support resources.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
 

Setup Cost

Atera's pricing model offers cost-effective scalability and predictability, with unlimited devices and savings compared to competitors, ideal for enterprises.
Qualys CyberSecurity Asset Management offers transparent, flexible pricing, ideal for large enterprises, but may be costly for smaller firms.
A cost-effective solution.
I believe that the stability and reliability of Qualys offer great value for the money.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
 

Valuable Features

Atera provides robust remote access, automation, and monitoring tools, enhancing productivity and user satisfaction with its intuitive interface.
Qualys CyberSecurity Asset Management offers dynamic tagging, real-time visibility, vulnerability prioritization, and automated scanning for comprehensive security management.
We can run commands such as PowerShell, batch scripts, and implement automation.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
 

Categories and Ranking

Atera
Ranking in Patch Management
12th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (5th)
Qualys CyberSecurity Asset ...
Ranking in Patch Management
6th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
23
Ranking in other categories
Vulnerability Management (8th), Cyber Asset Attack Surface Management (CAASM) (3rd), Attack Surface Management (ASM) (3rd), Software Supply Chain Security (5th)
 

Mindshare comparison

As of August 2025, in the Patch Management category, the mindshare of Atera is 4.4%, down from 5.1% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Qualys CyberSecurity Asset Management1.2%
Atera4.4%
Other94.4%
Patch Management
 

Featured Reviews

AV
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
Scott Frederick - PeerSpot reviewer
Well-integrated with our vulnerability scanning utilities and efficient in asset tagging and identification
Our favorite features are the tagging and the ability to quickly find assets in the portal. Additionally, I do like the fact that Qualys CSAM is integrated with the rest of our vulnerability scanning utilities. We use the full suite from Qualys. The fact that it is integrated makes it very easy to understand. It shares tagging information with VMDR. That is very nice. Qualys CSAM has discovered assets not previously covered by our vulnerability management program. Primarily, if we have assets without vulnerabilities, they become less visible, but Qualys CSAM alerts us to them because they have IP addresses and are attached to our network. It could discover everything from printers to servers to endpoints. It could discover UPSs, network devices, and across all operating systems. It discovers our security badge readers and digital signage. We have to feed that the IP address ranges, but beyond that, it finds everything in our internal network. We were able to realize its benefits within the first quarter of installing it. We did have to take some time to learn it and understand how to operationally leverage what it was telling us, but it was very quick. In addition to vulnerabilities, Qualys CSAM helps identify other risk factors to a degree. For instance, we can see if servers or assets have incorrect naming standards. We have our network segmented into development model, test, and production, and we have server naming standards that identify which management they should be in. If a production server has the naming standard of a development model server, we can find that. That is one area we have used it for. We are not fully using TruRisk, but we are using the Qualys detection score that is central to our corporate risk prioritization approach. It has completely replaced our homegrown one.
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Top Industries

By visitors reading reviews
Educational Organization
10%
Computer Software Company
9%
Comms Service Provider
8%
Retailer
7%
Computer Software Company
17%
Financial Services Firm
15%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What is your experience regarding pricing and costs for Qualys CyberSecurity Asset Management?
The pricing is reasonable relative to the features provided, as it collects all module data and operates as a main, centralized inventory, making it a cost-effective solution.
What needs improvement with Qualys CyberSecurity Asset Management?
Qualys CyberSecurity Asset Management helps us prioritize assets according to operating system, kernel version, installed software, and current version information. The ASM assists with attack surf...
What is your primary use case for Qualys CyberSecurity Asset Management?
We are using Qualys CyberSecurity Asset Management for daily activities such as identifying new assets through network scanning and agent-based scanning for newly provisioned assets. When any new a...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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