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Atera vs Qualys CyberSecurity Asset Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Atera boosts client satisfaction and reduces costs by automating tasks, extending hardware lifespan, and offering integrated features.
Sentiment score
4.9
Qualys CyberSecurity Asset Management boosts efficiency, reduces costs, enhances security, and delivers a 95% ROI with 35% cost reduction.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
Senior Manager at a consultancy with 10,001+ employees
It has reduced the number of development and scripting hours along with maintenance hours.
Security Operations Manager at Solventum
Qualys CyberSecurity Asset Management saves about 20% of my time during pen testing, allowing us to complete tasks in 3.5 days instead of five.
Security Delivery Senior Analyst at Accenture
 

Customer Service

Sentiment score
7.8
Atera's customer service is praised for its responsiveness, technical expertise, reliability, and effective multi-factor authentication and updates.
Sentiment score
7.5
Qualys CyberSecurity Asset Management's customer service is highly praised for its responsiveness, effectiveness, and swift problem resolution capabilities.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
Senior Information Security Engineer at a consultancy with 10,001+ employees
I would rate their customer support a ten out of ten.
Information Security Lead at a consultancy with 10,001+ employees
They are effective; if I raise a ticket, they directly contact me and solve my problems, whether related to deployment or unresolved vulnerabilities.
Senior Security Consultant at CyberNxt Solutions LLP
 

Scalability Issues

Sentiment score
7.3
Atera excels in scalability and versatility, managing endpoints efficiently, but users seek enhancements in ticketing and functionality.
Sentiment score
7.8
Qualys CyberSecurity Asset Management excels in scalability, supporting diverse environments with numerous users, networks, and large datasets efficiently.
We have about 300,000 assets installed with agents worldwide.
Information Security Lead at a consultancy with 10,001+ employees
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Cyber Security Specialist at a financial services firm with 10,001+ employees
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Manager Information Security at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
Atera offers stable, reliable performance with minimal downtime, regular updates, and rare minor issues, enhancing user satisfaction.
Sentiment score
7.5
Qualys CyberSecurity Asset Management is stable, highly rated, with minimal issues, and appreciated for its consistent enhancements and features.
I would rate the stability of Qualys CSAM a ten out of ten.
IT Engineer at a consultancy with 10,001+ employees
The product stability has notably declined over the last two months, and the performance to fulfill a page request is very slow compared to its previous performance.
SENIOR MANAGER, CYBERSECURITY THREAT, RISK & ARCHITECTURE at a tech vendor with 1,001-5,000 employees
Everything is smoothly managed by a different team, and our scheduled scans run without interruptions.
Senior Information Security Engineer at a consultancy with 10,001+ employees
 

Room For Improvement

Users seek improved access management, enhanced mobility, integration, customization, better controls, and scalability in Atera's platform features.
Qualys CyberSecurity Asset Management struggles with integration, configuration flexibility, tagging accuracy, and performance issues needing improvement.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
IT Manager at Telstra
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
Senior Security Consultant at CyberNxt Solutions LLP
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
I find that while information is available regarding which users have access to our servers, retrieving it often requires checking servers individually rather than obtaining a consolidated extraction when needed.
SecOps Engineer at Natixis IM
 

Setup Cost

Atera's per-technician pricing allows unlimited devices, offering cost-effective scalability and predictability, ideal for enterprise users.
Qualys offers high yet flexible pricing, valued for comprehensive features and cost-effectiveness, especially when bundled with other services.
A cost-effective solution.
Senior Security Consultant at CyberNxt Solutions LLP
I believe that the stability and reliability of Qualys offer great value for the money.
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
Information Security Lead at a consultancy with 10,001+ employees
 

Valuable Features

Atera offers powerful RMM, automation, and remote access features, with unlimited endpoints and AI Copilot for efficient IT management.
Qualys CyberSecurity Asset Management enhances security with real-time visibility, integration, TruRisk scoring, and simplified asset and patch management.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
IT Manager at Telstra
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
Information Security Lead at a consultancy with 10,001+ employees
The most valuable feature is the Management sensor, which helps identify gaps in policy agent availability, thereby improving agent utilization.
Manager Information Security at a consultancy with 10,001+ employees
It also helps detect shadow IT groups and enforce policies and compliance, ensuring that assets adhere to regulatory and internal security policies.
Works at a comms service provider with 1-10 employees
 

Categories and Ranking

Atera
Ranking in Patch Management
13th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (15th), Network Monitoring Software (39th), IT Infrastructure Monitoring (45th), IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (6th), AIOps (24th), Agentic Automation (13th), Autonomous Endpoint Management (5th)
Qualys CyberSecurity Asset ...
Ranking in Patch Management
6th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Vulnerability Management (9th), Cyber Asset Attack Surface Management (CAASM) (3rd), Attack Surface Management (ASM) (1st), Software Supply Chain Security (3rd)
 

Mindshare comparison

As of November 2026, in the Patch Management category, the mindshare of Atera is 3.1%, down from 4.2% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 1.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Qualys CyberSecurity Asset Management1.9%
Atera3.1%
Other95.0%
Patch Management
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Omkar Vahadne - PeerSpot reviewer
Senior Software Engineer at Volkswagen Group Technology Solutions India
Centralized asset management has supported real-time risk tracking across massive inventories
Qualys CyberSecurity Asset Management is good enough to differentiate different kinds of assets, whether applications, computers, or servers. There are categories to differentiate all of them, making it easier to manage this kind of infrastructure. One thing that I particularly liked about Qualys CyberSecurity Asset Management is that it has a very broad classification of different kinds of assets, which is very helpful to manage. The ticketing functionality that it has to manage all these kinds of infrastructure makes it easier to work on different kinds of problems that these large inventories face. It is mostly scalable and quite a good option. The inventory count was really huge, and doing it manually or using other options would have been difficult. We considered ServiceNow at that time, which was a good option. However, having real-time scanning and all those things in one single solution makes Qualys always the best option. Getting different kinds of modules and inventory in one solution is good enough. TruRisk scoring was enabled, and we had integrated ServiceNow with Qualys. All findings from Qualys used to go into ServiceNow, where we had our own scoring system. For example, if an asset is critical to the organization and has a risk scoring as critical but is also exposed to the internet, we would have two different kinds of risk scores. We did not consider directly using the Qualys TruRisk score but instead used custom scores of our own, which worked well enough. I deployed a few Cloud Agents on both Linux and Windows machines for scanning purposes. It was a cloud-based SaaS solution.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Construction Company
10%
Educational Organization
8%
Outsourcing Company
8%
Financial Services Firm
14%
Comms Service Provider
9%
Outsourcing Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What needs improvement with Qualys CyberSecurity Asset Management?
I think the one thing Qualys CyberSecurity Asset Management can do better is the package management and the updating process. Knowing that you can't update any of the packages until you've done the...
What is your primary use case for Qualys CyberSecurity Asset Management?
I primarily use it for a small, single-site, multi-source setup with multi-WAN inputs. I have a main fiber connection and a couple of failovers while managing different networks across different se...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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Find out what your peers are saying about Atera vs. Qualys CyberSecurity Asset Management and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.