Atlassian Confluence and SAP Jam compete in collaboration platforms. Atlassian Confluence has the upper hand in intuitive layout and straightforward use, while SAP Jam is notable for its enterprise collaboration features.
Features: Atlassian Confluence includes integration with Jira, robust document management, and dynamic content creation. SAP Jam provides collaboration tools, social networking features, and enterprise-level security.
Room for Improvement: Atlassian Confluence could enhance its customization options, improve offline access, and offer more advanced analytics. SAP Jam could benefit from better integration with non-SAP systems, a more intuitive interface, and improved search functionalities.
Ease of Deployment and Customer Service: Atlassian Confluence is cloud-based for rapid setup and ease of use, supported by responsive documentation and support. SAP Jam offers cloud and hybrid options with dedicated support, suitable for larger enterprise environments.
Pricing and ROI: Atlassian Confluence presents competitive pricing with significant ROI through productivity and project coordination. SAP Jam requires a higher initial investment, justified by its expansive features and enhanced collaboration ROI for larger organizations.
| Product | Market Share (%) |
|---|---|
| Atlassian Confluence | 5.4% |
| SAP Jam | 3.4% |
| Other | 91.2% |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 26 |
| Large Enterprise | 52 |
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
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