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Attention vs Gong comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Attention
Ranking in Conversation Intelligence Software
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Gong
Ranking in Conversation Intelligence Software
1st
Average Rating
8.8
Number of Reviews
11
Ranking in other categories
AI Customer Experience Personalization (3rd), AI Sales & Marketing (4th)
 

Mindshare comparison

As of February 2026, in the Conversation Intelligence Software category, the mindshare of Attention is 4.4%, down from 6.9% compared to the previous year. The mindshare of Gong is 15.7%, up from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Conversation Intelligence Software Market Share Distribution
ProductMarket Share (%)
Gong15.7%
Attention4.4%
Other79.9%
Conversation Intelligence Software
 

Featured Reviews

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Matheus Paschoalin - PeerSpot reviewer
Account Executive (Medium Business) at a computer software company with 1,001-5,000 employees
Call reviews have boosted follow-ups and coaching but still need richer local insights and training
One of the things that I mentioned is the information that Gong has here in Brazil. I think there are other generative AIs that have good information, providing good information about the companies. Gong in this field is a bit not ahead. It has to improve more. One point that I would like to see in Gong in the future would be to have more information about Brazilian companies that could help our life in sales. Gong should be more updated and be more full of information about our specific market. The points that I already mentioned, which are the updates and the information updates that are not really updated, are why it wouldn't be a 10. Another point of not being a 10 is the training that we have from Gong. I've never seen a person from Gong talking with us, giving us training or providing videos or training specific for sales in Gong. It depends on us to navigate in Gong, but we don't have much information and training that I think would be nice for us to have.
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881,665 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
12%
Marketing Services Firm
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

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What needs improvement with Gong?
Gong can be improved in terms of external sharing and editing, as the editing and being able to share an edited version of the call might be my biggest improvement. Other than that, everything is p...
What is your primary use case for Gong?
My main use case for Gong is client call recording, transcription, analysis, and customer forecasting. A quick specific example of how I use Gong for those purposes is that all of our client calls ...
What advice do you have for others considering Gong?
My advice to others looking into using Gong is to use it every day. Link it to your Outlook. Really get in there, grab the transcripts, put them in Claude. Really use it. It is quite a tool if you ...
 

Comparisons

 

Overview

Find out what your peers are saying about Gong vs. Salesforce Sales Cloud and other solutions. Updated: December 2025.
881,665 professionals have used our research since 2012.