AuraQuantic and ServiceNow Now Platform are two competing products in the tech industry. ServiceNow Now Platform has the upper hand due to its comprehensive features, despite being more expensive.
Features: AuraQuantic is valued for its robust process automation capabilities, user-friendly design, and efficient workflow management. ServiceNow Now Platform is praised for its extensive integrations, powerful IT service management tools, and a more holistic approach to business processes.
Room for Improvement: AuraQuantic could enhance its integration options, provide more advanced analytical tools, and expand its capabilities. ServiceNow Now Platform could improve ease of customization, reduce the complexity of certain features, and focus on simplifying existing functionalities.
Ease of Deployment and Customer Service: AuraQuantic users report a straightforward deployment experience and responsive customer service. ServiceNow Now Platform receives mixed reviews on deployment due to its complexity but is noted for excellent customer support once the system is up and running.
Pricing and ROI: AuraQuantic is seen as more cost-effective with a higher ROI due to lower setup costs and efficient process management. ServiceNow Now Platform, although expensive, is perceived as delivering greater long-term value owing to its advanced features and extensive support.
They are very good and prompt and quite knowledgeable about the internals of ServiceNow Now Platform.
They have enough knowledge to say the right things.
Users can build and modify the platform according to their needs.
You can have thousands of users using the platform very efficiently.
It is easily scalable and very powerful in this direction.
Overall, it achieves a 99.99% SLA on availability.
I haven't had any situations where it would be unavailable for our calls, so I don't have complaints there.
ServiceNow Now Platform has improved it since then.
Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
It lacks support for rollbacks in case of complex customer processes.
There are many areas where ServiceNow leverages AI or machine learning to enhance the features.
ServiceNow Now Platform falls within the more expensive tier of a product.
ServiceNow Now Platform is an expensive product.
It is extremely powerful and very much customizable, which allows for quick building of solutions around it.
The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.
The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers.
| Product | Mindshare (%) |
|---|---|
| ServiceNow Now Platform | 2.4% |
| AuraQuantic | 1.2% |
| Other | 96.4% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 3 |
| Large Enterprise | 35 |
AuraQuantic is a digital platform designed for business users to easily and rapidly build unlimited processes and applications to automate end-to-end operations, reducing costs and optimizing productivity.
AuraQuantic is a no-code platform for building the enterprise solutions that drive Digital Transformation.
Delight users with attractive interfaces across multiple devices and deliver the best user experience. Respond immediately to their ever-changing needs with the agility provided by the platform and its no-code changes on the fly.
This is the most powerful part of any application. This is why AuraQuantic offers a long list of built-in, no-code functionalities.
To manage application and process data models, AuraQuantic provides a visual data model designer and supports importing data schemas.
Access rights management (to apps and app development), Application metadata collection, Application performance monitoring, Application works dashboard, Custom ‘guardrails’ for practitioners/developers, Role-based access control to data and services for app dev, Multiple practitioners/developers for a single app and across the platform.
Digital Decisioning features aim to inform and automate operational decisions. These decisions continue to increase in amount and complexity due to growing customer demands. Business decision automation is a must to keep up with ever-changing customer needs.
Thanks to business activity data collection, using custom applications built with AuraQuantic, the organization is empowered to carry out accurate analysis and act smart by leveraging business insights.
API REST, API SOAP, API DLL
Exposing APIs (process/application logic and decision systems)
Connector builder
REST and SOAP web services connector
External database connectors (Adapters Servers, scripts and stored procedures execution)
.Net Assembly connector Connectors with Artificial Intelligence services (AI)
Robotic Process Automation (RPA) service connectors
More built-in connectors (50+)
Microsoft Office 365, Google Suite, SAP…
ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.
ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.
Which features stand out?
What benefits can be achieved?
In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.
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