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Automation Anywhere vs Broadcom Service Virtualization comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
 

Mindshare comparison

Automation Anywhere and Broadcom Service Virtualization aren’t in the same category and serve different purposes. Automation Anywhere is designed for Robotic Process Automation (RPA) and holds a mindshare of 4.9%, down 8.9% compared to last year.
Broadcom Service Virtualization, on the other hand, focuses on Service Virtualization, holds 25.7% mindshare, down 26.3% since last year.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
UiPath Platform9.4%
Microsoft Power Automate5.3%
Other80.4%
Robotic Process Automation (RPA)
Service Virtualization Mindshare Distribution
ProductMindshare (%)
Broadcom Service Virtualization25.7%
Parasoft Virtualize22.8%
OpenText Service Virtualization17.2%
Other34.3%
Service Virtualization
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing I appreciate about Automation Anywhere is that we do not need to run around with multiple platforms, because Automation Anywhere provides an end-to-end solution."
"We are getting some phenomenal straight through processing, so we took what would have taken 30 to 35 people and are able to do that a little bit more accurately with about six."
"There are ready plugins and connectors to integrate with APIs for common systems like Oracle or Microsoft."
"The use cases we're working on and the deterministic automations implemented so far have given us a great productivity boost in various functional areas across the globe, which has significantly helped the organization, and as we evolve towards more agentic and AI features from Automation Anywhere, these will further assist us in achieving end-to-end process automation rather than just peripheral automations."
"It is highly scalable on cloud and virtual machines."
"My impression of the impact on visibility in the automation lifecycle is that we help to standardize the process and become more productive in those activities and visibility."
"It has helped us look at how our processes are organized."
"They have an AI platform with GenAI implemented to help us generate anything that is necessary for automation."
"We used a lot of other solutions, but switched to CA Service Virtualization because this one tool can cover all of our requirements."
"Applying automation using the DevTest Workstation for automation of middleware validation, has decreased manual effort by 40%."
"We have saved a lot of money and testing time by using CA SV."
"Scalability has actually worked well and we are able to bring it to multiple environments."
"The most valuable feature is that it's available 24/7."
"I like the fact that it allows us to focus on just the system under test."
"Virtualize - the best mocking/stubbing tool I've ever seen, allows for easier data management"
"I think it definitely helps us reduce time to market, and in terms of dollar savings it helps us quite a bit."
 

Cons

"We would like to have more ease of use for the operations team."
"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."
"Blue Prism is more secure than Automation Anywhere. E.g., Blue Prism has a system that is difficult to penetrate. You can't simply go into their system and make any changes."
"Automation Anywhere can be improved in terms of complex logic implementation."
"The enterprise version is expensive for small businesses and individual users, which can pose a challenge."
"There should be a way to avoid recoding everything whenever there's an upgrade to the latest version."
"Automation Anywhere has to be integrated with machine learning and AI systems to read images and videos, then put the information into another format."
"They continue to release new features, but end users struggle to adapt to them."
"VSEasy is a nice feature but it needs to have some catches added to it to keep from inadvertently overwriting someone else's virtual service."
"The biggest challenge I've had is upgrading."
"I would rate customer service from CA to be very low AFTER you have purchased the software."
"Licensing definitely needs more flexible models. Too many complicated parameters also makes it difficult for us to explain them to our customers."
"UI Testing and Reporting Features."
"Sometimes, different versions of tools differ in behavior and new versions don't completely provide backwards compatibility."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"The initial setup of this solution is not straightforward at all; the installation is unnecessarily complex, and user-friendliness is not an area that CA DevTest can boast about."
 

Pricing and Cost Advice

"The price is very reasonable."
"I have heard that Automation Anywhere is expensive."
"We save approximately 10,000 hours per year."
"Our costs are approximately between $5,000 to $10,000 per license."
"It is not too expensive, but there are many tools available in the market that can provide the same functionality at a cheaper price."
"Additional costs will be for the machines and the number of machines that you are using. You can deploy virtually as well as on physical machines. In both the situations, you do need to allocate a certain budget for securing the machines and where the software will be installed and running. The machines cannot be used for anything else, because only a certain bot can run at a certain time. You need to be very particular about your scheduling of running the bots, and while the bot is running nobody can use the machine. You cannot have an agent working on a machine and the bot running in the background. It has to be completely dedicated. Then there are the network bandwidth requirements and space requirements, which are additional costs apart from the licensing and software costs. The developer is also going to charge you for their coding time too."
"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."
"It's very good in terms of cost and pricing."
"There are additional fees for advanced-level technical support."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"There is a yearly licensing cost, and I would give it a four out of five."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Outsourcing Company
25%
Financial Services Firm
12%
Construction Company
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
ITKO LISA, CA LISA, CA Service Virtualization
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Find out what your peers are saying about UiPath, Automation Anywhere, Fortra and others in Robotic Process Automation (RPA). Updated: October 2026.
920,769 professionals have used our research since 2012.