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Broadcom Service Virtualization vs OpenText Functional Testing comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (2nd)
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (3rd), Mobile App Testing Tools (2nd), Regression Testing Tools (2nd), API Testing Tools (3rd), Test Automation Tools (4th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 26.8%, down 30.1% compared to last year.
OpenText Functional Testing, on the other hand, focuses on Functional Testing Tools, holds 8.1% mindshare, down 8.7% since last year.
Service Virtualization Mindshare Distribution
ProductMindshare (%)
Broadcom Service Virtualization26.8%
Parasoft Virtualize23.8%
OpenText Service Virtualization16.0%
Other33.400000000000006%
Service Virtualization
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing8.1%
Tricentis Tosca9.4%
SmartBear TestComplete4.6%
Other77.9%
Functional Testing Tools
 

Featured Reviews

DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the fact that it allows us to focus on just the system under test."
"It has helped us to shift-left in our testing life cycle."
"Unit testing or early life testing did not have to be stopped or delayed because those services were not available."
"We have already created and switched over 10,000 test cases from manual to automated execution, so our QA team can now focus more on complex manual test cases."
"For us, the most valuable feature is that it gives us the ability to virtualize a lot of our integrated systems."
"It provides us a high level of integration with all of our solutions, to the extent that we can set up modules with Service Virtualization functionality at the same time."
"You have to go check this tool out; the innovation is amazing, as CA has continued to add to the services and transports that it supports and has built all of the enterprise capabilities into the product as well."
"I use VSI, VSM, and SOA testing."
"With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files."
"Automation of tests is done very fast with UFT One."
"If you're a company that is working with any legacy systems, and you need automation with both web-based applications and terminal-based applications, the solution would be a good thing to use."
"To me, the most valuable features were the OR and code compiler (VB script) to call the framework."
"The most valuable features for us are the GUI, the easy identification of objects, and folder structure creation."
"My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years."
"The shared repositories can be used throughout all testing which makes jobs easier."
"Whereas, in UFT One, I like that our maintenance costs have been reduced by a lot because UFT One is using an artificial intelligence feature to identify objects visually."
 

Cons

"I would rate customer service from CA to be very low AFTER you have purchased the software."
"The initial installation and coming in and bringing it into your organization, it can be a little disruptive, but once you create some real strategies around how to deploy the solution in your platform, the gains far out weight what the delays would have been or the challenges would have been in getting it up and going."
"In terms of stability, I have to restart it every day. We set it on job and we just restart it every day."
"I have noticed performance issues such as the virtual server requires a restart after using it for a certain amount of time, to make sure it responds better."
"There have been some issues with Service Virtualization, but I would have to ask the team for more specific details."
"Reporting needs to be improved for both manual and performance testing."
"It is not a stable solution."
"HPE ALM integration could be better, especially for exporting, importing, and reusing test cases written in an older version of CA Service Virtualization."
"They need to reduce the cost because it is pretty high. It's approximately $3,000 per user."
"HP has a policy that software updates for the QTP/UFT products are only available to licensed users with a service agreement. However this policy extends beyond version upgrades to software patches, and the problem this poses is that any potential customer that downloads the tool for use with a 30-day trial license must work with an unpatched version that is often less stable than the patched version in use by licensed long-term customers."
"I would like to have detailed description provided to test the cloud-based applications."
"Yes, there were stability issues sometimes."
"There is a gap in technical support which is also part of our review. We've raised issues in the past, which have not been fixed in two years."
"Getting it to interact with ALM nicely has been a challenge for us sometimes."
"They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed."
"Improvement could be made in the cost of the solution and the support time involved in solving issues."
 

Pricing and Cost Advice

"There is a yearly licensing cost, and I would give it a four out of five."
"There are additional fees for advanced-level technical support."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"The licensing and pricing model is confusing."
"The licensing cost is high. There are no additional costs to the standard license."
"For the price of five automation licenses, you simply would not be able to hire five manual testers for two years worth of 24/7 manual testing work on demand."
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"The pricing of the product is an issue."
"It took about five years to break even. UFT is costly."
"The solution is priced reasonably for what features it is providing. However, it might be expensive for some."
"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."
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Top Industries

By visitors reading reviews
Outsourcing Company
26%
Financial Services Firm
13%
Construction Company
13%
Marketing Services Firm
5%
Manufacturing Company
21%
Financial Services Firm
13%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise74
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Tricentis, Broadcom, Parasoft and others in Service Virtualization. Updated: September 2026.
913,683 professionals have used our research since 2012.