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OpenText Functional Testing pros and cons

Vendor: OpenText
4.0 out of 5
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Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Functional Testing has exceptional compatibility with a wide range of products, tools, and technologies, making it versatile for various projects and environments.
Record and playback, along with descriptive programming, are highly valued features, offering ease of use and efficiency in automation.
The integration capabilities with both API and GUI components enhance the software's utility and flexibility.
The ability to automate different applications streamlines day-to-day activities and improves operational efficiency.
OpenText Functional Testing offers high stability and reliability, making it suitable for large enterprises and long-term use.

CONS

OpenText Functional Testing may experience slow performance and high memory usage, especially on virtual servers without sufficient RAM.
There are compatibility issues with certain UI controls, such as Telerik, and limitations in supported programming languages, currently restricted to VBScript.
Integration with CI/CD pipelines and other tools like Selenium needs improvement, and the AI features are limited to web applications, requiring advancements.
The licensing and cost structure of OpenText Functional Testing is considered expensive, leading to resistance from users and organizations.
Support and customer service are reported as inadequate, with delays in issue resolution and response times from technical support.
 

OpenText Functional Testing Pros review quotes

Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Oct 30, 2025
OpenText Functional Testing has an impressive ability to connect to mobile devices and its ability to test so many different types of software, whether it be mainframe, APIs, mobile, web, or desktop.
Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Jul 8, 2025
The best features of OpenText Functional Testing include descriptive programming, the ability to add objects in the repository, and its ease of use for UI compared to other tools.
Badari Mallireddy - PeerSpot reviewer
QA Automation Architect at a manufacturing company with 10,001+ employees
Dec 30, 2024
UFT provides object identification, which is one of the easiest to use.
Learn what your peers think about OpenText Functional Testing. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Pierre CAHAY - PeerSpot reviewer
Senior Manager at Deloitte
Nov 28, 2024
The OpenText solution is the best of breed and the best solution on the market for large customers.
AG
Support Engineer at a computer software company with 11-50 employees
Nov 7, 2024
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
DW
QA Lead at a financial services firm with 51-200 employees
Apr 4, 2025
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
GG
QA automation Architect Manager at BMO Financial
Jun 4, 2024
The most valuable features are its support for multiple technologies, ease of coding, object repository, and ability to design our own framework. The recording playback feature allows those unfamiliar with coding to use the tool.
Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Jul 25, 2024
The product's initial setup phase is easy and straightforward.
Victor Horescu - PeerSpot reviewer
Owner at iQST
Sep 6, 2024
The solution's recording option is the most beneficial for test script creation and maintenance.
Vinod-Parmar - PeerSpot reviewer
Manager, Technical Services Owner at Insignia
Jan 29, 2024
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
 

OpenText Functional Testing Cons review quotes

Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Oct 30, 2025
They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed.
Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Jul 8, 2025
Additionally, there are hanging issues where it becomes unresponsive, which can be improved.
Badari Mallireddy - PeerSpot reviewer
QA Automation Architect at a manufacturing company with 10,001+ employees
Dec 30, 2024
UFT still requires some coding.
Learn what your peers think about OpenText Functional Testing. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Pierre CAHAY - PeerSpot reviewer
Senior Manager at Deloitte
Nov 28, 2024
The user interface could be improved
AG
Support Engineer at a computer software company with 11-50 employees
Nov 7, 2024
There could be improvements in report export features similar to SmartBear.
DW
QA Lead at a financial services firm with 51-200 employees
Apr 4, 2025
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
GG
QA automation Architect Manager at BMO Financial
Jun 4, 2024
The tool needs to improve its performance since it can become heavy.
Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Jul 25, 2024
Previously, the product was a script-based solution. Presently, the tool offers non-script, no-code, or low-code functionalities, making it an area where improvements are required.
Victor Horescu - PeerSpot reviewer
Owner at iQST
Sep 6, 2024
The solution needs better marketing, training, promotion, and visibility because it is not visible.
Vinod-Parmar - PeerSpot reviewer
Manager, Technical Services Owner at Insignia
Jan 29, 2024
The product wasn't easy for developers to learn and pick up in the area revolving around scripting for automation, and there was a lot of resistance from developers, causing my company to rely on specialist resources.