Automox vs BlackBerry Enterprise Mobility Suite comparison

Why PeerSpot?

Automox and BlackBerry are both solutions in the Enterprise Mobility Management (EMM) category. Automox is ranked #8 with an average rating of 8.7, while BlackBerry is ranked #15. Automox holds a 1.4% mindshare in EMM, compared to BlackBerry’s 3.7% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 78% of BlackBerry users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 1, 2024

BlackBerry Enterprise Mobility Suite and Automox are two competing products in the enterprise mobility and device management space. User reviews for pricing and support tend to favor BlackBerry Enterprise Mobility Suite, but Automox generally receives higher marks for its features.

Features: BlackBerry Enterprise Mobility Suite is praised for its robust security features, comprehensive device management capabilities, and strong support. Automox stands out with seamless patch management, automated endpoint management, and ease of use, making it preferable for organizations seeking streamlined management.

Room for Improvement: BlackBerry Enterprise Mobility Suite could improve its integration with other enterprise applications, enhance its user experience, and develop more intuitive integrations. Automox users recommend refining patch management controls, increasing the depth of reporting features, and enhancing control and reporting.

Ease of Deployment and Customer Service: BlackBerry Enterprise Mobility Suite users report a more complex initial setup but appreciate the thorough customer support provided. Automox is noted for its quick deployment times and efficient customer service.

Pricing and ROI: BlackBerry Enterprise Mobility Suite tends to have higher setup costs but is justified by its strong security features and support. Automox provides a more cost-effective solution with quicker ROI due to its automated features.

To learn more, read our detailed Automox vs. BlackBerry Enterprise Mobility Suite Report (Updated: September 2026).

Buyer's Guide

Automox vs. BlackBerry Enterprise Mobility Suite

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of September 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 20.1%, down from 31.1% compared to the previous year. The mindshare of Automox is 1.4%, up from 0.8% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 3.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	20.1%
Automox	1.4%
BlackBerry Enterprise Mobility Suite	3.7%
Other	74.8%

Enterprise Mobility Management (EMM)

Featured Reviews

Anumula Hitesh

Senior Business Development Executive at Digitaltrack

Centralized device management has automated onboarding and improves remote security compliance

One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

Read full review

Naqash Ahmed

Senior Data Reporting Analyst at University of Bradford

Automation has saved time and improves secure, centralized patching across all our devices

While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.

Read full review

reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Intune has transformed my organization; we are managing to scale the Intune deployment across all our regions efficiently, and it works perfectly for our needs."

"It has a useful device management feature."

"Autopilot is a feature I really like."

"We saw approximately forty to fifty percent reduction in manual device setup time with Microsoft Intune as onboarding became fully automated."

"Since implementing this solution, our company has grown substantially, and our talent pool has significantly expanded."

"Windows Autopatch is the most valuable because it removes the burden of patch management."

"It is a cloud solution, and you can easily scale as your needs grow."

"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."

More Microsoft Intune pros

"Literally, it's our go-to product for patching and we don't use anything else."

"Automox has saved us on multiple tasks at least 10 to 15 hours a week."

"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."

"The fact that it's just one product that can patch multiple operating systems is really great."

"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."

"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."

"The best features that Automox offers are its automation, as the scheduling is super easy to set up, policies are easy to configure, and the software discoverability."

"Automox has positively impacted my organization with significant time-saving, improved our security posture by automatically patching vulnerabilities, and is easy to manage and deploy while offering Automox University as a great resource for learning the platform."

More Automox pros

"The main benefit is having email wherever you are and having access to your calendar wherever you are."

"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."

"It allows me to be able to access my email when I do not necessarily have my computer with me, and I can also access my calendar when I am on public transport or outside of the office."

"I value the way BES UEM was able to utilize Android for Work-Premium in BlackBerry Android devices."

"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."

"We are able to secure and control all company-owned devices which is essential for us as a financial company."

"The container approach gets you separation between private and corporate data."

"The containerization of the workspace is what we have found to be the most valuable."

More BlackBerry Enterprise Mobility Suite pros

Cons

"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."

"I want more secure, reliable, and efficient security policies."

"Lacking ability to leverage more iOS device management internally."

"The most significant issue I encounter is troubleshooting when a policy is not applying or a device is showing non-compliant; the error messages can be pretty vague, which makes it necessary for me to dig around and piece things together myself."

"Microsoft Intune can be improved with a more intuitive admin interface, faster policy synchronization, better troubleshooting and reporting capabilities, especially for complex and hybrid environments, along with more granular control and simplified management for advanced configurations."

"For autopilot, there should be more granularity on the settings that they offer at this stage."

"The initial setup is a little bit complex."

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."

More Microsoft Intune cons

"The stability has come a long way from what it was like when it started and now it's really good."

"From an enterprise perspective, Automox could have better compliance reporting, which is needed for audit readiness, security reviews, and customer compliance evidence."

"However, I feel Automox's present quirks in its ability to manage multiple clients to constitute its weakest point."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."

"The only thing that we've ever truly wanted is an onsite repository."

"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"

"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."

"I would add that remote support for iOS could be better, and remote support of Linux is also lacking."

More Automox cons

"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."

"Second level support needs to have strong knowledge of the product."

"Scalability was slightly complex because we had to wait for licenses to come before the configuration."

"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."

"That is where it is a bit challenging for us, because there is a lot of value-add in the product with a lot of different features."

"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."

"It didn’t help us because we ran into lot of issues, and BlackBerry support couldn’t figure out the issues in a timely fashion."

"The first installation is very complicated but future installments are much easier."

More BlackBerry Enterprise Mobility Suite cons

Pricing and Cost Advice

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."

"There is a license needed to use the solution and we are on an annual license."

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."

"Its price is quite okay. I wish they provide certain additional features with the same license."

"I am satisfied with the pricing."

"The solution is cost-efficient."

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."

More Microsoft Intune pricing and cost advice

"The product is a great value."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"Its licensing for a year was nine grand. There was no additional fee."

"We are on the premium licensing, which is the one that has the API capability that we use."

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

"The cost is very reasonable compared to the competition."

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

More Automox pricing and cost advice

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"We currently pay by the year, but the licenses are calculated on a monthly basis."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

Financial Services Firm

Outsourcing Company

Computer Software Company

Financial Services Firm

11%

Outsourcing Company

11%

Comms Service Provider

Computer Software Company

Outsourcing Company

24%

Construction Company

15%

Financial Services Firm

14%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	187

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for Automox?

Our experience with pricing, setup cost, and licensing was very pleasant.

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What needs improvement with Automox?

I cannot think of anything specific for how Automox can be improved. An AI worklet builder would be a possibility, bu...

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What is your primary use case for Automox?

My main use case for Automox involves patching Windows and Linux servers, Windows endpoints, and maintaining configur...

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Comparisons

IBM MaaS360 vs Microsoft Intune

Compared 12% of the time

Jamf Pro vs Microsoft Intune

Compared 9% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 3% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

NinjaOne vs Automox

Compared 8% of the time

Tanium vs Automox

Compared 7% of the time

Microsoft Configuration Manager vs Automox

Compared 6% of the time

BigFix vs Automox

Compared 6% of the time

ManageEngine Endpoint Central vs Automox

Compared 4% of the time

More Automox Competitors

Workspace ONE UEM vs BlackBerry Enterprise Mobility Suite

Compared 13% of the time

Jamf Pro vs BlackBerry Enterprise Mobility Suite

Compared 10% of the time

Ivanti Autonomous Endpoint Management vs BlackBerry Enterprise Mobility Suite

Compared 10% of the time

SOTI MobiControl vs BlackBerry Enterprise Mobility Suite

Compared 9% of the time

Google Cloud Identity vs BlackBerry Enterprise Mobility Suite

Compared 1% of the time

More BlackBerry Enterprise Mobility Suite Competitors

Product Reports

Buyer's Guide

Microsoft Intune

September 2026

Download Microsoft Intune product report

Buyer's Guide

Automox

September 2026

Download Automox product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

September 2026

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.

Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.

What are the key features of Automox?

Automated Patching: Streamlines updates across operating systems.
Cloud-Native Architecture: Offers real-time visibility and ease of use.
Cross-Platform Compatibility: Supports Windows, macOS, and Linux.
Worklets: Custom scripts for automating tasks.
Remote Management: Manage devices from anywhere.
Custom Patching Policies: Tailor updates for specific needs.
Insights Reporting: Generate detailed reports to enhance efficiency.

What benefits and ROI can users expect when evaluating Automox?

Time Efficiency: Saves time by automating complex tasks.
Increased Security: Enhances security through effective patch management.
Compliance: Maintains cybersecurity compliance.
Network Visibility: Provides comprehensive device network oversight.
Scalable Management: Handles extensive network updates effectively.

In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.

Automox

BlackBerry Enterprise Mobility Suite is a comprehensive platform offering secure and flexible mobile device management, catering to high-security requirements for a seamless integration between personal and corporate data.

BlackBerry Enterprise Mobility Suite delivers a secure environment for mobile device management, providing reliable email access, internet, and personal information management. Its containerization feature helps separate personal and corporate data while facilitating device management flexibility. With a user-friendly interface, Cylance integration, and centralized control, it combats stability issues and strives for better integration with Microsoft tools alongside support for Chromebooks and Apple devices.

What are the key features of BlackBerry Enterprise Mobility Suite?

Security and Data Separation: Enhances protection and confidentiality by using containerization.
Secure Email Access: Ensures reliable access to emails within a protected environment.
Cylance Integration: Eliminates VPN management burdens with advanced antivirus capabilities.
Device Management Flexibility: Allows centralized control over a range of mobile devices.

What benefits should users consider when evaluating BlackBerry Enterprise Mobility Suite?

Enhanced Security: Offers robust protection for mobile devices and data.
Reliability: Consistent access to essential communication tools like email and internet.
Productivity: Facilitates the use of collaboration and productivity applications securely.
Data Control: Maintains strict separation and privacy between personal and corporate data.

In finance and other sectors, BlackBerry Enterprise Mobility Suite supports organizations in managing secure email, collaboration, and mobile devices, addressing high-security needs in both corporate-owned and BYOD scenarios. Enhancements in the QA process and smoother device onboarding further its appeal as a trusted choice.

BlackBerry

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Buyer's Guide

Automox vs. BlackBerry Enterprise Mobility Suite

September 2026

Free Report: Automox vs. BlackBerry Enterprise Mobility Suite

Find out what your peers are saying about Automox vs. BlackBerry Enterprise Mobility Suite and other solutions. Updated: September 2026.

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