Automox vs BlackBerry Enterprise Mobility Suite comparison

Automox and BlackBerry are both solutions in the Enterprise Mobility Management (EMM) category. Automox is ranked #13 with an average rating of 8.8, while BlackBerry is ranked #16. Automox holds a 1.4% mindshare in EMM, compared to BlackBerry’s 3.3% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 78% of BlackBerry users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

BlackBerry Enterprise Mobility Suite and Automox are two competing products in the enterprise mobility and device management space. User reviews for pricing and support tend to favor BlackBerry Enterprise Mobility Suite, but Automox generally receives higher marks for its features.

Features: BlackBerry Enterprise Mobility Suite is praised for its robust security features, comprehensive device management capabilities, and strong support. Automox stands out with seamless patch management, automated endpoint management, and ease of use, making it preferable for organizations seeking streamlined management.

Room for Improvement: BlackBerry Enterprise Mobility Suite could improve its integration with other enterprise applications, enhance its user experience, and develop more intuitive integrations. Automox users recommend refining patch management controls, increasing the depth of reporting features, and enhancing control and reporting.

Ease of Deployment and Customer Service: BlackBerry Enterprise Mobility Suite users report a more complex initial setup but appreciate the thorough customer support provided. Automox is noted for its quick deployment times and efficient customer service.

Pricing and ROI: BlackBerry Enterprise Mobility Suite tends to have higher setup costs but is justified by its strong security features and support. Automox provides a more cost-effective solution with quicker ROI due to its automated features.

To learn more, read our detailed Automox vs. BlackBerry Enterprise Mobility Suite Report (Updated: June 2026).

Buyer's Guide

Automox vs. BlackBerry Enterprise Mobility Suite

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 21.1%, down from 32.0% compared to the previous year. The mindshare of Automox is 1.4%, up from 0.8% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 3.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	21.1%
Automox	1.4%
BlackBerry Enterprise Mobility Suite	3.3%
Other	74.2%

Enterprise Mobility Management (EMM)

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Naqash Ahmed

Senior Data Reporting Analyst at University of Bradford

Automation has saved time and improves secure, centralized patching across all our devices

While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.

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reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."

"It significantly reduces the overhead associated with providing support."

"There are no complaints about the stability. It works one hundred percent of the time."

"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."

"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."

"The Autopilot feature is the most valuable because it saves significant time on managing devices. We can ship devices globally, and users can set them up on their own. It's convenient."

"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"

"The best feature of Microsoft Intune is that it managed the endpoints."

More Microsoft Intune pros

"I am a strong proponent of Automox; it's a huge time-saver, it's accurate, it's easier to use, and it's way more stable than any endpoint security add-on."

"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."

"Automox provides complete visibility for any laptop, desktop or server in our environment, regardless of whether the person is on the train, in the cloud or on the move."

"We love the overall patch management abilities; it's the main driver of why we adopted Automox, and it has definitely stood up to the test of time."

"It's easy to deploy agents to endpoints."

"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."

"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."

"Literally, it's our go-to product for patching and we don't use anything else."

More Automox pros

"Whenever we have issues, people rely on the ability to check messages promptly."

"The most important features would be instant messaging and the security that we get from the containerization."

"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."

"Compared to the product that we upgraded from, we have received great responses from our end users who are appreciative of the following: They can access their calendar in events better than the other product that we were using."

"The container approach gets you separation between private and corporate data."

"When the product works, it allows us to secure these devices in a way we could not before, and have control over the iOS updates and applications that we lacked."

"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."

"It does support hardware and operating system configurations from every angle."

More BlackBerry Enterprise Mobility Suite pros

Cons

"There are some areas of improvement for Microsoft Intune, including faster policy sync so changes can apply quicker, a simpler interface, better reporting with more details and clear insight, improved troubleshooting, clearer error messages and logs, and stronger support for macOS and Linux, alongside better cross-platform features."

"One thing I would suggest is that servers are not getting managed through Microsoft Intune."

"Better reporting capabilities, stronger Mac OS management, faster policy synchronization, and easier troubleshooting are needed."

"There are a lot of updates happening on Microsoft."

"In future releases, I would like to see better integration with Apple products."

"If you're looking forward to deficiency, I'd say that the Endpoint Manager support at the lower levels is poor."

"Microsoft Intune has a latency response time issue. The latency has room for improvement."

"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."

More Microsoft Intune cons

"The stability has come a long way from what it was like when it started and now it's really good."

"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."

"They need to improve the automation features."

"Sometimes if you want something done you're at the mercy of people having their machines turned on."

"The only thing that we've ever truly wanted is an onsite repository."

"I would add that remote support for iOS could be better, and remote support of Linux is also lacking."

"From an enterprise perspective, Automox could have better compliance reporting, which is needed for audit readiness, security reviews, and customer compliance evidence."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."

More Automox cons

"It didn’t help us because we ran into lot of issues, and BlackBerry support couldn’t figure out the issues in a timely fashion."

"It's too difficult to manage ourselves. We have to get a third-party in to do that."

"Second level support needs to have strong knowledge of the product."

"One issue that is very annoying at that moment, that we're having an argument about with BlackBerry, is the inability to remove the signature automatically from the server."

"I would like more support for Google Chromebook operating system, so I could manage it."

"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."

"The initial installation could be simplified."

"That is where it is a bit challenging for us, because there is a lot of value-add in the product with a lot of different features."

More BlackBerry Enterprise Mobility Suite cons

Pricing and Cost Advice

"The price could be better."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"The cost of the license and the features are justified for myself as a technical person."

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"The Intune license model is costly."

More Microsoft Intune pricing and cost advice

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"We are on the premium licensing, which is the one that has the API capability that we use."

"The product is a great value."

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"Its licensing for a year was nine grand. There was no additional fee."

"The cost is very reasonable compared to the competition."

More Automox pricing and cost advice

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

Financial Services Firm

11%

Outsourcing Company

Manufacturing Company

Government

Outsourcing Company

19%

Construction Company

17%

Financial Services Firm

15%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

Questions from the Community

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What is your experience regarding pricing and costs for Automox?

The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noti...

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What needs improvement with Automox?

From an enterprise perspective, Automox could have better compliance reporting, which is needed for audit readiness, ...

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What is your primary use case for Automox?

Automox is used in our system primarily to manage patch management. It helps in managing Windows updates, third-party...

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Product Reports

Buyer's Guide

Microsoft Intune

July 2026

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Buyer's Guide

Automox

August 2026

Download Automox product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

August 2026

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.

Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.

What are the key features of Automox?

Automated Patching: Streamlines updates across operating systems.
Cloud-Native Architecture: Offers real-time visibility and ease of use.
Cross-Platform Compatibility: Supports Windows, macOS, and Linux.
Worklets: Custom scripts for automating tasks.
Remote Management: Manage devices from anywhere.
Custom Patching Policies: Tailor updates for specific needs.
Insights Reporting: Generate detailed reports to enhance efficiency.

What benefits and ROI can users expect when evaluating Automox?

Time Efficiency: Saves time by automating complex tasks.
Increased Security: Enhances security through effective patch management.
Compliance: Maintains cybersecurity compliance.
Network Visibility: Provides comprehensive device network oversight.
Scalable Management: Handles extensive network updates effectively.

In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.

Automox

BlackBerry Enterprise Mobility Suite is a comprehensive platform offering secure and flexible mobile device management, catering to high-security requirements for a seamless integration between personal and corporate data.

BlackBerry Enterprise Mobility Suite delivers a secure environment for mobile device management, providing reliable email access, internet, and personal information management. Its containerization feature helps separate personal and corporate data while facilitating device management flexibility. With a user-friendly interface, Cylance integration, and centralized control, it combats stability issues and strives for better integration with Microsoft tools alongside support for Chromebooks and Apple devices.

What are the key features of BlackBerry Enterprise Mobility Suite?

Security and Data Separation: Enhances protection and confidentiality by using containerization.
Secure Email Access: Ensures reliable access to emails within a protected environment.
Cylance Integration: Eliminates VPN management burdens with advanced antivirus capabilities.
Device Management Flexibility: Allows centralized control over a range of mobile devices.

What benefits should users consider when evaluating BlackBerry Enterprise Mobility Suite?

Enhanced Security: Offers robust protection for mobile devices and data.
Reliability: Consistent access to essential communication tools like email and internet.
Productivity: Facilitates the use of collaboration and productivity applications securely.
Data Control: Maintains strict separation and privacy between personal and corporate data.

In finance and other sectors, BlackBerry Enterprise Mobility Suite supports organizations in managing secure email, collaboration, and mobile devices, addressing high-security needs in both corporate-owned and BYOD scenarios. Enhancements in the QA process and smoother device onboarding further its appeal as a trusted choice.

BlackBerry

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Buyer's Guide

Automox vs. BlackBerry Enterprise Mobility Suite

June 2026

Free Report: Automox vs. BlackBerry Enterprise Mobility Suite

Find out what your peers are saying about Automox vs. BlackBerry Enterprise Mobility Suite and other solutions. Updated: June 2026.

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