

ManageEngine Patch Manager Plus and Automox are leading competitors in the patch management solutions category. Based on user feedback, ManageEngine Patch Manager Plus excels in pricing and support, while Automox stands out for its comprehensive features.
Features: ManageEngine Patch Manager Plus is known for its robust reporting, extensive OS and application support, and competitive pricing. Automox offers cloud-native infrastructure, advanced automation capabilities, and improved operational efficiency.
Room for Improvement: ManageEngine Patch Manager Plus needs to improve performance speed, update frequency, and overall simplicity. Automox could benefit from better dashboard customization, enhanced offline patching, and customer service improvements.
Ease of Deployment and Customer Service: ManageEngine Patch Manager Plus offers comprehensive deployment but is considered complex, with positive customer service reviews. Automox provides straightforward cloud-based deployment, with mixed customer service feedback.
Pricing and ROI: ManageEngine Patch Manager Plus is recognized for competitive pricing and notable ROI, ideal for budget-conscious users. Automox, although slightly higher in cost, demonstrates strong ROI through improved efficiency.
It is a cloud-based solution, so you do not need on-premises infrastructure, which saves hardware.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Offered an additional remote solution, all while saving a lot of time and cost through troubleshooting.
Compared to other products, ManageEngine provides good return on investment within five years.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
The customer support has been excellent as the support team is always responsive and proactive.
You do not have to raise a ticket and wait for them to respond.
Customer service and support are excellent, with a perfect score of ten out of ten.
The technical support from ManageEngine Patch Manager Plus is helpful.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox scalability is excellent because it caters to my organization needs and can handle our organizational needs, ensuring that all our devices are well patched.
Automox's scalability is excellent as it has continued to grow with my organization and caters to my organization's needs.
Scalability requires downtime for performance adjustments.
The default instance, which most customers run, can take up to 5,000 endpoints.
It's not crashing or experiencing any downtime.
I have not experienced any lagging or downtime
I can confirm that Automox is very stable.
I have not had any downtime in six years.
The solution is very stable.
Anything that can predict imminent failure of the device would be great.
An alert of a security threat could be another type of notification that tells me something is important.
The integration is seamless.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
You cannot create multiple tasks, which is another significant issue.
Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel from one place to another to go on site and troubleshoot devices.
Automox's price is very cost-effective and affordable.
the price has always been competitive and very cost-effective
Currently, I am paying around three dollars per agent per month.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
One of the best features I appreciate about Automox is automated patching.
Automox allows me to patch all devices regardless of the operating system.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
Second, you get remote access capabilities, meaning you can take the device remotely and provide support, with the session recorded for playback if needed.
The vulnerability scanning highlights outdated PCs and users breaching policies.
| Product | Mindshare (%) |
|---|---|
| ManageEngine Patch Manager Plus | 4.6% |
| Automox | 2.2% |
| Other | 93.2% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.
Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.
Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.
Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.
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