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Avada Software Infrared360 vs Tanium comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
35th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (70th), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th)
Tanium
Ranking in Server Monitoring
4th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
22
Ranking in other categories
Vulnerability Management (26th), Endpoint Protection Platform (EPP) (17th), Endpoint Detection and Response (EDR) (22nd), Unified Endpoint Management (UEM) (7th)
 

Mindshare comparison

As of June 2026, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 1.1%, up from 0.1% compared to the previous year. The mindshare of Tanium is 3.8%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Tanium3.8%
Avada Software Infrared3601.1%
Other95.1%
Server Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
MA
Division Manager, Information Technology at a legal firm with 51-200 employees
Centralized policies have improved remote endpoint control and have simplified data visibility
The integration is not simple and easy. It requires experienced users or people who have done the implementation. When certain policies are applied, they do not immediately push the policies. For example, we manage endpoint device USB access. We set a policy to block it, but it does not come into effect immediately. Sometimes it takes three or four days for it to reflect. That is a pain point. I have raised this issue with support as well, but they said that I need to limit the number of devices in the policy. In terms of application deployment, for us, it was seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"Monitoring that ties into our incident management system"
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"It has role-based access to queues, giving us more insights into problems."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Tanium's most valuable feature is its instant discovery aspect."
"I like the tool's incident response and security patching."
"Tanium is a very good product and I would rate it eight or nine out of ten."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"The interrogation piece was the most valuable feature because it was very detailed."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
 

Cons

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We definitely need a better overview in terms of a dashboard giving us insights."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"Tanium required local admin or root rights on Mac devices, which did not comply with our security policies. This made the solution less suitable for our restrictive environment."
"Tanium’s scalability could be improved."
"The solution can give a lot of false positives."
"The problem or challenge is a pre-sales and go-to strategy for the SMB market delivered through a channel or model. It's very convoluted and vague, which leads to some confusion about the various types of modules, and the device-to-seat cost is extremely difficult to calculate."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"There are some bugs in the product. The tool needs to improve in the area of reporting."
 

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"It's an expensive solution. It would be nice if the cost were lower."
"The solution offers value for money."
"There is an annual license required to use this solution."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"It is higher than some competitors in the market."
"The solution is expensive but it's a good investment."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Construction Company
13%
Printing Company
7%
Marketing Services Firm
6%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.
What advice do you have for others considering Tanium?
For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solut...
 

Also Known As

Infrared360
Tanium Inc Cloud, Tanium XEM
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about Avada Software Infrared360 vs. Tanium and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.