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Avada Software Infrared360 vs VMware vCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
35th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (72nd), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th)
VMware vCenter
Ranking in Server Monitoring
7th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 1.1%, up from 0.2% compared to the previous year. The mindshare of VMware vCenter is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
VMware vCenter2.0%
Avada Software Infrared3601.1%
Other96.9%
Server Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
VinayKumar7 - PeerSpot reviewer
Manager Data Centre at a consultancy with 51-200 employees
Centralized control has improved data center virtualization and streamlined DC DR replication
The pricing of VMware vCenter is high. What was earlier, before it was acquired by Broadcom, was different. Now, Broadcom has acquired it, and the earlier arrangement was that we used to bundle the license and purchase it according to our choice. Now, they bundle it with vSAN, which many organizations may not use. Although we purchase it along with the bundled license, we pay for something which is of no use to us because we have our own storage. If they had separate pricing for each module, organizations could purchase only the modules they need, and the price would lower. For smaller organizations, this can become a huge cost issue. For larger organizations, there is no issue, but for medium-sized organizations, they have to shell out a lot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Monitoring that ties into our incident management system"
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"It has role-based access to queues, giving us more insights into problems."
"The product is scalable."
"The most valuable aspect for us is the ability to monitor all servers simultaneously and effortlessly move them between hosts."
"The user-friendliness and stability are the product’s most valuable features."
"The initial setup is straightforward even for complex environments with around 100 hosts."
"I usually use the DRS, distributed resource scheduling, to balance resources between mini ESXi and CPU."
"The integration of vCenter server with any software, whether from VMware or a third party, is smooth and straightforward."
"We manage practically everything using the solution."
"It is easy to create and manage virtual infrastructure."
 

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We definitely need a better overview in terms of a dashboard giving us insights."
"There have been some ongoing conflicts since VMware was taken over by Broadcom."
"The protocol interface or web page is not easy to use, and the personal portal is difficult to navigate."
"VMware vCenter does not have a centralized security dashboard, and it is pretty tedious to configure."
"It is not easy to upgrade VMware vCenter from an old version to a new version."
"It could display the status of the storage space in terabytes, the number of VMs, etc."
"We face some upgrade patch management issues."
"The solution’s pricing could be improved."
"The support for the Linux operating system wasn't great when we used it."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The licensing model was a bit complex, but thanks to the vCenter product usage program, which VMware introduced, it's kind of easy for us to use a pay-as-you-go model."
"The pricing is significantly high."
"The solution is pretty expensive for small businesses because there are few lower-scale VMware vCenter solutions."
"The platform is highly-priced."
"The platform is expensive."
"The product is affordable for now."
"We utilize the basic licenses of the product."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
17%
Printing Company
7%
Marketing Services Firm
6%
Outsourcing Company
18%
Financial Services Firm
10%
Construction Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The pricing of VMware vCenter is high. What was earlier, before it was acquired by Broadcom, was different. Now, Broadcom has acquired it, and the earlier arrangement was that we used to bundle the...
What is your primary use case for VMware vCenter?
My main use case for VMware vCenter is mainly for virtualization and what we call DCDR replication. I can say we are not using all the features. Our main aim is only that we are using it for virtua...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about Avada Software Infrared360 vs. VMware vCenter and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.