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Avada Software Infrared360 vs VMware vCenter comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
34th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (71st), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th)
VMware vCenter
Ranking in Server Monitoring
6th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 1.2%, up from 0.4% compared to the previous year. The mindshare of VMware vCenter is 2.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
VMware vCenter2.1%
Avada Software Infrared3601.2%
Other96.7%
Server Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
VinayKumar7 - PeerSpot reviewer
Manager Data Centre at a consultancy with 51-200 employees
Centralized control has improved data center virtualization and streamlined DC DR replication
The pricing of VMware vCenter is high. What was earlier, before it was acquired by Broadcom, was different. Now, Broadcom has acquired it, and the earlier arrangement was that we used to bundle the license and purchase it according to our choice. Now, they bundle it with vSAN, which many organizations may not use. Although we purchase it along with the bundled license, we pay for something which is of no use to us because we have our own storage. If they had separate pricing for each module, organizations could purchase only the modules they need, and the price would lower. For smaller organizations, this can become a huge cost issue. For larger organizations, there is no issue, but for medium-sized organizations, they have to shell out a lot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"We manage practically everything using the solution."
"Additionally, we connect with external systems via APIs to verify compliance with internal policies and methodologies."
"The most valuable feature is the ease of migrating services from one host to another during maintenance."
"We must create a VIN on each node. You want to make the VIN ten times if you have a thin host. We mostly create VMs, and the vCenter publishes the template on all hosts."
"VMware vCenter is the best from a management perspective, scoring ten on a scale of one to ten."
"The most valuable features are DRS, cluster management, vCenter management, and logs management."
"The most valuable feature of VMware vCenter is the centralized management that allows us to see resources from different data centers and VMware clusters in a single dashboard."
"The initial setup for VMware vCenter is very simple because we migrated from open-source to VMware long back."
 

Cons

"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We definitely need a better overview in terms of a dashboard giving us insights."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Sometimes, vCenter management can be difficult if you forget the password. You can't change or recover the password easily. We then have to reinstall vCenter, which means reconfiguring everything. That's a challenge we've encountered."
"The product's technical support services could be better."
"VMware vCenter is an expensive product. Its price needs improvement."
"The process of creating VLANs or any similar tasks requires following a specific procedure, which must be executed accurately to ensure successful deployment. That's the main concern."
"The licensing model needs improvement, especially with the transition to Broadcom."
"It is not easy to upgrade VMware vCenter from an old version to a new version."
"The scalability could be enhanced."
"One notable area for enhancement revolves around cost considerations, as introducing features such as DDoS protection or data compression could reduce expenses."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"The platform is expensive."
"For the healthcare industry, the price is considerably higher than the education industry."
"The solution is pretty expensive for small businesses because there are few lower-scale VMware vCenter solutions."
"The product is expensive."
"The platform has reasonable pricing."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The licensing model was a bit complex, but thanks to the vCenter product usage program, which VMware introduced, it's kind of easy for us to use a pay-as-you-go model."
"The product's three-year license package is inexpensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
15%
Comms Service Provider
7%
Outsourcing Company
6%
Outsourcing Company
24%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The pricing of VMware vCenter is high. What was earlier, before it was acquired by Broadcom, was different. Now, Broadcom has acquired it, and the earlier arrangement was that we used to bundle the...
What is your primary use case for VMware vCenter?
My main use case for VMware vCenter is mainly for virtualization and what we call DCDR replication. I can say we are not using all the features. Our main aim is only that we are using it for virtua...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about Avada Software Infrared360 vs. VMware vCenter and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.