Avantra vs OpenText Business Process Monitoring comparison

Avantra and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Avantra is ranked #53, while OpenText is ranked #44 with an average rating of 7.5. Avantra holds a 1.2% mindshare in APM, compared to OpenText’s 0.5% mindshare. Additionally, 100% of Avantra users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Avantra

Read 5 Avantra reviews

2,602 Views
1,665 Comparison Views

100% willing to recommend

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

825 Views
809 Comparison Views

100% willing to recommend

Avantra

OpenText Business Process M...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and Avantra compete in the business process monitoring and automation sector. OpenText appears to have the upper hand due to its comprehensive suite, while Avantra is favored for its niche functionalities.

What features are offered by OpenText Business Process Monitoring in comparison to Avantra?

OpenText Business Process Monitoring offers extensive integration capabilities, flexibility in monitoring diverse business processes, and robust analytics with detailed reporting. Avantra provides specialized automation for SAP environments, efficient resource utilization alerts, and intuitive real-time monitoring for specific use cases.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Avantra?

OpenText Business Process Monitoring could improve its learning curve, simplify configurations, and enhance usability. Avantra could extend its utility beyond SAP systems, simplify initial setup processes, and improve support for non-SAP solutions.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Avantra?

OpenText Business Process Monitoring has a steeper deployment process but effective guidance from the support team. Avantra offers quicker deployment in SAP environments but users desire better customer support channels.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Avantra?

OpenText Business Process Monitoring entails higher setup costs justifiable by its comprehensive feature set and favorable ROI. Avantra provides cost-effective initial setup with favorable ROI for SAP-focused operations.

To learn more, read our detailed Avantra vs. OpenText Business Process Monitoring Report (Updated: April 2026).

Buyer's Guide

Avantra vs. OpenText Business Process Monitoring

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avantra

Ranking in Application Performance Monitoring (APM) and Observability

53rd

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

SAP Service Providers (15th), Server Monitoring (28th), IT Infrastructure Monitoring (52nd)

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

44th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avantra is 1.2%, up from 0.2% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText Business Process Monitoring	0.5%
Avantra	1.2%
Other	98.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mani Velayudhan

Manager, SAP Basis at The Scotts Miracle-Gro Company

Can be fine-tuned as required, provides real-time data but lacks sufficient machine learning capability

In terms of machine learning, there are a few areas that can be improved including short terms in the SAP system. Currently, it requires a team member to manually read the short term and then assign it to a team rather than having it assigned automatically. A downside of Avantra is that it comes with predefined values. Another issue is that identical recurring problems create duplicate tickets rather than showing them as repeats. They also need to do some kernel updates which I believe they're working on but I haven't seen it yet; I'm hoping the solution will be completely automated. I would like to see more on the machine-learning front and to have some third-party tools.

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Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can customize alerts based on need."

"It prevented two major failures in our SAP production systems."

"Deployment was amazingly short and simple; I do not think I have seen any SAP-related product installs ready to work so fast, and out-of-box it included most of the functions and settings that we needed."

"I definitely recommend this solution, it provides good value for money."

"It's very easy to manage and use."

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

"It's just very user-friendly, and it's very easy to monitor the servers using Avantra."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The stability has been very good over the years."

"Ability to monitor multiple application protocols."

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"Product allows business analysts to create the application with very little software development time needed."

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

Cons

"The dashboard needs to improve; it's not so clear right now and we need it to be more usable so we can have all of our reports in one easy-to-access place."

"The dashboard needs to improve."

"I think they can improve their UI, while very intuitive, I would like to see graphic updates."

"A downside of Avantra is that it comes with predefined values."

"The machine-learning is lacking and should be improved."

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."

"Product documentation is lacking, and sometimes, incorrect."

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"The product has been discontinued."

"The solution should offer better integration with other tools from a service management perspective."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"Customer support is pretty average and can use some improvement."

Pricing and Cost Advice

Information not available

"On a three-year license package, it was a good deal."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Construction Company

12%

Computer Software Company

Manufacturing Company

Performing Arts

10%

Financial Services Firm

10%

Outsourcing Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

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What needs improvement with Micro Focus Business Process Monitor?

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What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

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Product Reports

Buyer's Guide

Avantra

April 2026

Download Avantra product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

March 2026

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Also Known As

No data available

Micro Focus Business Process Monitor, HPE Business Process Monitor

Overview

Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.

Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.

Avantra Benefits

Start/stop automation: Avantra provides unmatched comprehensive visibility of the organization's SAP processes, enabling robust KPI and performance-based cloud scaling. Avantra issues swift automated direction about when to start/stop a SAP system process and when it's best to scale out or in.
Monitoring automation: Benefiting from more than 160 plug-and-play SAP process checks results in no additional lengthy projects or consultancy fees. Avantra is cost-effective immediately. Avantra provides intuitively customized research and auto-deploy proficiencies that allow organizations to meet their most demanding and distinctive monitoring demands. Immediately upon deployment, Avantra automatically identifies the specific SAP system components, version, and type.
Best practice automation: Avantra consistently uses the latest industry-recognized best practice monitoring processes for Basis monitoring audits and thresholds throughout the entire full stack and all SAP systems.
System hardening: Avantra’s intuitive notification and system hardening process allows users to specify who receives unauthorized system notifications immediately. Should the alert not be addressed in a timely manner, Avantra will re-flag the issue.
Fast, easy installation: Avantra can be installed and deployed in one day. The setup is straightforward, and there are no long-term commitments or excessive licensing costs. This makes Avantra very cost-effective and allows organizations to experience an almost immediate ROI.

Avantra Features

Intuitive dashboards: Avantra offers fully customizable dashboards available to all stakeholders throughout the organization. Top-level executives receive full transparency regarding the entire fitness and health of the organization. Other users, IT staff, and team members have access to all the data they need to ensure the organization is running efficiently and productively.
Cloud integrations: Avantra provides seamless integrations with Alibaba Cloud, AWS, Azure, Google Cloud, and more, all with a very easy setup process. Avantra also has the ability to automate, monitor, and manage a complete range of SAP SaaS solutions, as well as third-party non-SAP SaaS web services and applications.
SAP ecosystem: Avantra simplifies the SAP monitoring process by monitoring, managing, and automating every process of an organization's SAP ecosystem, including SAP and non–SAP applications, third-party applications, web servers, databases, and SaaS solutions. Everything is streamlined into one easy-to-use tool.
ServiceNow integration: Avantra provides certified immediate integration with ServiceNow. This allows for enhancement of CMDB with SAP-specific data, and the capability of quickly triggering Avantra automations for immediate resolution of issues. Avantra also provides ServiceNow unique ITSM and ITOM integrations and many seamless integrations with today’s popular ITSM solutions via RESTful APIs.

Avantra

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Buyer's Guide

Avantra vs. OpenText Business Process Monitoring

April 2026

Free Report: Avantra vs. OpenText Business Process Monitoring

Find out what your peers are saying about Avantra vs. OpenText Business Process Monitoring and other solutions. Updated: April 2026.

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