

CTERA Enterprise File Services Platform and AWS Backup compete in data management and protection. While CTERA offers better pricing and support, AWS Backup has superior features, potentially making it a worthwhile investment for those needing extensive cloud integration.
Features: CTERA Enterprise File Services Platform offers secure file sharing, strong data governance, and is ideal for enterprises focused on compliance. AWS Backup provides comprehensive backup services with integration across AWS resources and seamless recovery, making it suitable for organizations needing extensive cloud capabilities.
Room for Improvement: CTERA could enhance its integration capabilities with non-hybrid environments and expand its feature set for small businesses. It may also improve its cloud-native functionalities. On AWS Backup's side, increasing personalized support and competitive pricing could be beneficial, along with more features tailored for non-AWS environments.
Ease of Deployment and Customer Service: CTERA facilitates hybrid cloud deployment with a strong emphasis on data security, offering dedicated support. AWS Backup is known for straightforward cloud-native deployment within AWS's ecosystem, although it might offer less personalized support compared to CTERA. CTERA is suited for organizations requiring a hybrid strategy, while AWS Backup appeals to those fully engaged in AWS services, focusing on efficient deployment.
Pricing and ROI: CTERA provides competitive pricing with flexible plans tailored for enterprise needs, showing strong ROI for businesses prioritizing data governance. AWS Backup, while potentially more expensive, offers extensive features that justify its price for those leveraging AWS services. CTERA is cost-effective for enterprises with specific compliance needs, whereas AWS Backup provides value through comprehensive features for cloud-centric organizations.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
CTERA has been a major improvement with a reduction in our storage and infrastructure cost, achieving up to eighty percent reduction in storage costs overall, which is significant.
The customer service is top-notch, rated ten out of ten.
In the first interaction, I have already provided the logs, and they are asking again and again for the same logs.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
The quality and speed of support for CTERA Enterprise File Services Platform is some of the best in the industry.
For critical issues, we receive a call within 10 to 15 minutes of creating a request.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
The licensing supports various data sizes, such as EV16 supporting up to 16 terabytes, and if you exceed that, you move to EV32.
CTERA is a very scalable product, allowing us to grow.
AWS Backup is very stable, rating nine out of ten.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
Currently, it only includes around ten services, while AWS offers over three hundred plus services.
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
The main problem is that if two people are working on the same file, for example, one in the U.S. and one in Israel, they can overwrite each other’s work without any notification.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
AWS Backup has a moderate cost, rated at two or three out of ten regarding pricing.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA’s pricing should be more proportional and accessible so that cost is not the factor preventing customers from purchasing.
From what I heard from my seniors, a 50 TB capacity license would be around 55 to 60 lakhs in Indian rupees.
The ability to maintain all backups via one service simplifies compliance with regulations such as NIST, PCI DSS, and HIPAA.
If we encounter any service-related issues, such as when someone accidentally deletes a table in production or testing, we can immediately restore the data from backup.
It is quite easy to manage AWS Backup's centralized console for multiple environments.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
When it comes to data protection in CTERA Enterprise File Services Platform, we have encryption methodologies and we also have ransomware protection, which is a wide variety of features offered along with the CTERA appliance and application.
| Product | Mindshare (%) |
|---|---|
| CTERA Enterprise File Services Platform | 1.1% |
| AWS Backup | 2.4% |
| Other | 96.5% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 6 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 19 |
AWS Backup provides centralized management of backups with automated scheduling and cross-region support. It ensures easy restoration and policy-based automation for error reduction while integrating seamlessly with AWS services for efficient data management.
AWS Backup is a cloud-native solution offering a unified platform for managing backups across different AWS services. It supports lifecycle policies, point-in-time recovery, and security vaults. The service is cost-effective with a pay-as-you-go model and is designed for scalability and flexibility. Users benefit from features like snapshots, tagging, and custom plans, which enhance data management strategies. The system supports monitoring, reporting, and compliance to streamline operations, with the ability to manage multiple resources efficiently.
What are the key features of AWS Backup?AWS Backup is implemented across industries to protect EBS volumes, RDS databases, and more, focusing on data protection and compliance. Organizations utilize it in managing retention policies, disaster recovery, and encryption in hybrid environments, benefiting from tiered storage and efficient backup management.
CTERA Enterprise File Services Platform provides scalable, robust data protection solutions with secure file access, global synchronization, and centralized control. Its cloud integration offers streamlined file sharing and infrastructure management, enhancing productivity and minimizing downtime.
CTERA Enterprise File Services Platform is designed for efficient resource allocation and offers a reliable, user-friendly interface. It features advanced data protection with ransomware protection, versioning, and seamless disaster recovery capabilities. The platform facilitates file restoration, backup, and secure sharing with excellent integration into legacy systems. While offering a scalable storage solution, users find areas for improvement in UI simplicity and documentation clarity. Users also request improved monitoring tools and enhanced performance stability.
What are the key features of CTERA Enterprise File Services Platform?CTERA Enterprise File Services Platform is widely implemented in industries requiring reliable server management and cloud access. Companies leverage its scalability for NAS solutions, SMB services, and efficient storage management. It supports data protection activities like backup and archiving, crucial for businesses with complex IT infrastructures, enhancing their operational efficiencies and reducing expenditure.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.