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AWS Backup vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
13th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
SaaS Backup (4th)
MSP360 Backup
Ranking in Cloud Backup
41st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of AWS Backup is 1.9%, down from 3.5% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
AWS Backup1.9%
MSP360 Backup1.5%
Other96.6%
Cloud Backup
 

Featured Reviews

Chukwudi Uzoma - PeerSpot reviewer
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Automated backups have strengthened governance and compliance while simplifying recovery
AWS Backup offers several valuable features. I think the fact that it is an AWS organization-wide service is significant. It is a centralized management system that allows me to manage AWS Backup policies, retention periods, and monitoring from a single place instead of configuring these backups for each AWS service. This helps with governance and control. Another feature I appreciate is the integration with AWS Organization, which allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical. I also appreciate the automated backup plans that reduce operational overhead and ensure resources are protected without relying on manual intervention. Additionally, cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages. The compliance and reporting features help provide visibility into backup status, recovery points, and policy adherence, making audits much easier.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is amazing, it is the best."
"Overall, AWS Backup is easy to use and I find that it is a good product."
"It works well as a backup and as a service."
"It is highly scalable for both SMEs and large enterprises."
"The most valuable features we have found are the flexibility in the services offered."
"I rate the tool's stability a nine out of ten."
"It is an easy-to-use solution."
"The customer service is top-notch, rated ten out of ten."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The most valuable feature of MSP360 Backup is its reliability."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"The solution is easy to access and handles things efficiently."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"General ease of use and performance of the Windows version is the most valuable feature."
"The initial setup is very easy. It's not overly complex."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
 

Cons

"For additional functionalities, it should be more intelligent, like more AI-capabilities."
"AWS Backup is a great service, but I think there could be improvements on the reporting and dashboard side."
"There are multiple enhancements needed in terms of compatibility with all database services, as AWS Backup is currently limited to specific ones."
"AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services."
"The tool is a good fit if your environment is VM-specific. However, it might not be the most suitable option if you have physical servers or an on-premise setup."
"Only the price could be improved."
"This backup tool does the full backup of the entire snapshot server. I would like to have the option to not do the full server backup."
"The support people face some challenges in coming on for remote sessions. They always prefer giving some logs."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The graphics are looking a bit old and should be updated."
"The other issue is that I don't like the implementation of the SQL backup."
"The interface could use some updating."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
 

Pricing and Cost Advice

"AWS Backup is free of cost, but we need to pay for the backup storage being used."
"We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly."
"The product is inexpensive."
"The pricing is okay."
"Price-wise, I rate the solution a six out of ten. One only has to pay for the storage cost of AWS solutions, which is the standard cost provided by AWS."
"The pricing is decent."
"AWS is more expensive than some competitors like Azure."
"There is a lot of flexibility with the services and pricing. The price is reasonable when compared to other products. This is very good for us."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"The solution is expensive."
"Its pricing needs improvement."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
8%
Manufacturing Company
7%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise17
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Backup?
Pricing for AWS Backup is based on storage and backup frequency. Although it is reasonable, it requires monitoring, especially with long retention periods.
What needs improvement with AWS Backup?
AWS Backup is a great service, but I think there could be improvements on the reporting and dashboard side. More visibility into backup-related costs would be beneficial because I am very FinOps-mi...
What is your primary use case for AWS Backup?
I utilize AWS Backup to automate and centralize backup operations across AWS services in my AWS organization. It helps me ensure compliance with retention requirements, reduce operational overheads...
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Comparisons

 

Also Known As

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Cloudberry Backup
 

Overview

 

Sample Customers

TransferWise
StratX
Find out what your peers are saying about AWS Backup vs. MSP360 Backup and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.