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AWS Elastic Disaster Recovery vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
AWS Elastic Disaster Recovery reduces recovery time, costs, and personnel needs with automated processes, enhancing efficiency and audit readiness.
Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Assistant Programmer at Mahadis
The recovery process requires fewer people and much less time, which has saved my organization engineering effort and operational time.
Data Engineer at a outsourcing company with 201-500 employees
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Senior Java Developer at J.P. Morgan
 

Customer Service

Sentiment score
7.3
AWS Elastic Disaster Recovery provides effective support with quick responses, though some prefer a formal ticketing system for tracking.
Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
The customer support is amazing, and it is the best customer support I have ever had.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
In case of any issue, they are ready to provide support within the defined SLA timeline.
Assistant Programmer at Mahadis
Helping us in troubleshooting each and every step if we face any issues.
Data Engineer at a outsourcing company with 201-500 employees
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Scalability Issues

Sentiment score
7.2
AWS Elastic Disaster Recovery scales effectively across environments, supporting diverse workloads with minimal setup and earning high user ratings.
Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
Senior Java Developer at J.P. Morgan
AWS Elastic Disaster Recovery is scalable because it can protect and replicate multiple servers and workloads, and it runs on AWS infrastructure.
Software Engineer at INSTITUTE OF AERONAUTICAL ENGINEERING
The scalability of AWS Elastic Disaster Recovery is 10 out of 10.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
 

Stability Issues

Sentiment score
7.5
AWS Elastic Disaster Recovery is stable and reliable, with occasional lags mostly due to network or server-specific issues.
Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
It is very good and very reliable.
DevOps Engineer at DivVerse Labs
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
Assistant Programmer at Mahadis
AWS Elastic Disaster Recovery is stable.
Senior Java Developer at J.P. Morgan
 

Room For Improvement

AWS Elastic Disaster Recovery needs enhancements in support, automation, integration, monitoring, user interface, and training for better user experience.
Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
Our RPO improved from approximately three to four hours to less than one minute.
Software Engineer at a comms service provider with 11-50 employees
Because the replication is continuous and block-level, if a production server is hit by ransomware, the encrypted garbage data is often replicated to the DR site in near-real time.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
This would detail user activity directly in the ACL console for easier debugging and auditing.
DevOps Engineer at DivVerse Labs
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Setup Cost

AWS Elastic Disaster Recovery is cost-efficient and scalable, though setup and cumulative costs can accumulate, limiting flexibility.
Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
In my case, since the cloud is basically a pay-as-you-go model, we only pay for the replication storage, data transfer, and small staging instances.
Data Engineer at a outsourcing company with 201-500 employees
Continuous replication minimizes data loss and the cost-efficient staging environment helps reduce infrastructure expenses compared to maintaining a full secondary disaster recovery site.
Software Engineer at INSTITUTE OF AERONAUTICAL ENGINEERING
pricing is fair, and you pay for the use.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
 

Valuable Features

AWS Elastic Disaster Recovery offers efficient recovery, quick failover, and reliable data protection with cost-effective, real-time access and seamless system recovery.
Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
Senior Software Engineer at Thomson Reuters
The low RPO at a seconds-level replication and a fast recovery with a low RTO provide the most cost-effective way, paying mostly for storage until failover.
Software Engineer at a comms service provider with 11-50 employees
Overall, the best combination of AWS Elastic Disaster Recovery is its near real-time replication and quick recovery testing, and this makes the service very useful in real-world scenarios.
Data Engineer at a outsourcing company with 201-500 employees
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
9th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Backup (10th), Disaster Recovery (DR) Software (9th)
Unitrends
Ranking in Backup and Recovery
23rd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of AWS Elastic Disaster Recovery is 0.9%, up from 0.5% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
AWS Elastic Disaster Recovery0.9%
Unitrends0.7%
Other98.4%
Backup and Recovery
 

Featured Reviews

KS
Data Engineer at a outsourcing company with 201-500 employees
Continuous replication has protected critical servers and supports seamless disaster recovery drills
Some features that I personally feel can be improved are more simplified monitoring and reporting. As I previously mentioned, the console shows the replication status. If it had more detailed dashboards or built-in reports for DR readiness, it would make it easier for the teams to track everything in one place. Another improvement would be cost visibility and optimization guidance in optimizing the cost and also giving us visibility of it. Because the staging resources and replication storage are running continuously, it would be very helpful for organizations and users if AWS provided clearer cost insights, recommendations, and remediations to optimize the DR environment. It would also be useful if AWS added more automation options for application-level recovery, such as easier ways to handle IP changes, domain name system (DNS) updates, or application dependencies during failover. Additionally, we can simplify the setup and configuration process. For someone new to the service, understanding the staging settings, launch templates, and networking configurations can take some time. Setup simplicity and more detailed monitoring and alerting features would be beneficial. If we could add that, we can easily track the replication health, lag, and potential issues. Instead of relying on other additional tools for monitoring and alerting features, we can rely on AWS Elastic Disaster Recovery itself.
Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
8%
Computer Software Company
8%
Comms Service Provider
7%
Manufacturing Company
15%
Retailer
11%
Construction Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
My experience with pricing, setup cost, and licensing is that pricing is fair, and you pay for the use.
What needs improvement with CloudEndure Disaster Recovery?
I believe AWS Elastic Disaster Recovery can be improved by providing more features, such as an automated or AI-based solution that detects issues before they happen, which is a feature I would want...
What is your primary use case for CloudEndure Disaster Recovery?
My main use case for AWS Elastic Disaster Recovery is to minimize downtime and data loss with fast recovery of our on-premises and cloud-based applications using storage, minimum compute, and point...
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What advice do you have for others considering Unitrends?
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...
 

Also Known As

CloudEndure Disaster Recovery
No data available
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Unitrends and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.