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AWS Organizations vs Nexthink comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Organizations
Average Rating
9.4
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
IT Governance (6th)
Nexthink
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
48
Ranking in other categories
Digital Experience Monitoring (DEM) (1st)
 

Mindshare comparison

AWS Organizations and Nexthink aren’t in the same category and serve different purposes. AWS Organizations is designed for IT Governance and holds a mindshare of 2.8%, up 1.4% compared to last year.
Nexthink, on the other hand, focuses on Digital Experience Monitoring (DEM), holds 11.4% mindshare, down 20.1% since last year.
IT Governance Mindshare Distribution
ProductMindshare (%)
AWS Organizations2.8%
RSA Archer20.5%
MetricStream14.7%
Other62.0%
IT Governance
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Nexthink11.4%
ThousandEyes11.6%
Splunk Observability Cloud7.0%
Other70.0%
Digital Experience Monitoring (DEM)
 

Featured Reviews

Abiola Olaibi - PeerSpot reviewer
Senior DevOps Engineer and Software Engineer
Centralized governance has strengthened compliance and now supports secure multi-account growth
The best features that AWS Organizations offers include service control policies because they help me to affect comprehensive governance, especially with the organizational units for scalability and centralized billing and account management. It provides me with the tools I need for effective governance, ensuring compliance across the entire enterprise, particularly with implementing guardrails with the service control policies. With service control policies, I'm able to enforce preventative guardrails, automatically ensuring compliance and mitigating risk in my daily work. Centralized billing has given me significant financial management control with a unified cost view. In my various projects, service control policies have helped prevent non-compliant deployments by restricting specific AWS regions or prohibiting service access. In addition, the service control policies have greatly helped me maintain security and regulatory standards while implementing centralized billing.
PS
Assistant consultant at TCS
Proactive analytics have improved device performance and optimized disk space and support workflows
Nexthink offers many features, with the best being Flow, which encompasses almost everything. We have Nexthink Workspace and Spark, allowing integration with Teams so users can find solutions without going to the service desk, rectifying issues in chat. Nexthink Infinity has brought a lot of benefits to us. There has been a very good change from integration. Integrating ServiceNow with Nexthink automates problem ticket and incident generation, enabling the team to proactively know the kinds of problem statements we are receiving. For the integration with Teams, we have not completed it yet, but we are in the planning phase, and once done, we will observe the results. Nexthink has the capability of integrating with most third-party applications, which is a great feature. With the remediation actions we have in Nexthink, it has provided great self-heal capabilities along with proactiveness. By looking at the dashboards and identifying problem statements, we can share this information with the end-user computing teams to fix issues. Nexthink has significantly helped us enhance our DEX score from 74 to 80. When I talk about features that led to the improvement of our score from 74 to 80, there were earlier issues with device performance and reliability not being addressed. Noting these, we identified devices lacking free disk space and low RAM capacity contributing to high memory usage or excessive CPU usage. Disabling unnecessary startup applications brought us to a new DEX score of almost 80.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main feature of AWS Organizations that I find valuable is the management of multiple accounts."
"The main feature of AWS Organizations that I find valuable is the management of multiple accounts, as I can manage billing, access, and security for all accounts from a single point instead of managing them separately, and it provides a single pane of glass for oversight while its consolidated billing feature streamlines customer financial workflows and, being a free service, is cost-effective for managing multiple accounts."
"Centralized billing has given me significant financial management control with a unified cost view."
"Nexthink has positively impacted our organization by giving us more control over the users, more understanding of any live actions, and more visibility to our network."
"Nexthink is a great tool for device analytics, providing complete insight into devices and great solutions with many integrations that simplify work."
"We have found the combination of analytics and automation in this solution to be very valuable to our organization, as it allows for us to perform auto-resolution on customer issues."
"Nexthink has positively impacted our organization by enabling us to properly perform OS upgrades and other Windows updates by clearing spaces and being proactive for applications and endpoints."
"This solution allows us to provide quality support to our end users."
"The solution has reduced the time it takes to resolve issues."
"Nexthink really reduces a huge amount of work through automation skills and automation steps, which saves considerable time."
"My advice to others looking into using Nexthink is to not hesitate and go for it, as it is an absolute powerhouse of a tool."
 

Cons

"An option to bind a card or add a payment button would enhance the service."
"My personal experience indicates a need for context-aware service control policies that enforce strict security boundaries without stifling the need for innovation."
"I feel there is some gap in the application interfaces of Nexthink."
"Nexthink can be improved. From my experience with Workspaces, there is a component called Workspaces, and I believe there is an AI performance issue."
"There could be improvements in monitoring user sentiments."
"The next release could use some improvement in the tools that are provided."
"I have raised a concern in the forums regarding location-based campaign deployment."
"The solution could provide more training. There should be proper documentation on the solution because even for small issues we have needed to reach out to the support team. The person who is doing all the administration work should have the proper information, but the problem is the documentation is lacking. There is no proper training or documentation available. Nexthink is holding all the information. We want to learn, but you can not without the information."
"There are many limitations. If I'm using a Windows 10 system and Windows has certain restrictions, Nexthink won't be able to penetrate into the Windows OS due to those restrictions."
"It would be good to have a more controlled way to access their cloud environment."
 

Pricing and Cost Advice

Information not available
"With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
"I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
"I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use."
"There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
"Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Healthcare Company
13%
Manufacturing Company
12%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise47
 

Questions from the Community

What needs improvement with AWS Organizations?
An option to bind a card or add a payment button would enhance the service. It would allow customers like me to easily make payments instead of navigating through individual accounts.
What is your primary use case for AWS Organizations?
I use AWS Organizations to manage multiple accounts. It is similar to SSO. The main difference is that I use JamCloud for sign-in. AWS Organizations acts like a parent account with multiple child a...
What advice do you have for others considering AWS Organizations?
For users like me with larger customer bases who have multiple accounts and want to streamline their billing and management from a single account, AWS Organizations is a good solution. Overall, I r...
What is your experience regarding pricing and costs for Nexthink?
My experience with pricing, setup cost, and licensing is that it was very easy. It was the best option when it comes to costing.
What needs improvement with Nexthink?
Nexthink has a very strong feature set, and I am still continuing to expand my experience with some of its more advanced capabilities. One area I would like to explore more deeply is Flow and the m...
What is your primary use case for Nexthink?
My main use case for Nexthink is supporting the digital employee experience and proactively identifying and resolving endpoint issues. I use it to investigate device performance, troubleshoot issue...
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
https://www.nexthink.com/custo...
Find out what your peers are saying about RSA, MetricStream, IBM and others in IT Governance. Updated: October 2026.
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