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AWS Step Functions vs Bizagi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
Sentiment score
5.8
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
We can get a high-level overview of what we want to design quickly and then implement it via code using Python and deploy it via infrastructure as code using CDK or Terraform.
Senior Software Engineer at a tech services company with 10,001+ employees
 

Customer Service

Sentiment score
6.2
AWS Step Functions support is reliable and effective, with prompt resolutions, but responsiveness varies by company size and support level.
Sentiment score
6.5
Bizagi's customer service is knowledgeable but varies significantly in response time, improving with premium subscriptions and community resources.
The speed of reply and the content of their responses usually solve the problems that arise.
EPM Practice Manager at a tech services company with 1,001-5,000 employees
I use enterprise support, which is excellent, providing responses within fifteen minutes.
Senior AWS Tech Lead at Nextios
The toolset is very intuitive, so we didn’t need to contact their support much.
Enterprise Architect at a mining and metals company with 10,001+ employees
We cannot expect major customer support.
Architect at Evoke
 

Scalability Issues

Sentiment score
7.1
AWS Step Functions is praised for automatic scalability, efficiently handling diverse workloads and adapting to varying demands.
Sentiment score
6.2
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
We have workloads that may differ based on incoming data, and we did not face any lag or job failures because of AWS Step Functions.
Senior Software Engineer at a tech services company with 10,001+ employees
They can handle multiple simultaneous requests effectively.
Senior AWS Tech Lead at Nextios
There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.
Assistant Manager at a tech vendor with 10,001+ employees
There is no direct scalability option.
Architect at Evoke
If I rate scalability from one to ten, I would probably give it a six.
Enterprise Architect at a mining and metals company with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
AWS Step Functions is rated highly for its stable operation, offering reliable performance without downtime across multiple zones.
Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
If one zone fails, others handle the demand, ensuring high availability.
Senior AWS Tech Lead at Nextios
I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.
Assistant Manager at a tech vendor with 10,001+ employees
 

Room For Improvement

Users seek AWS Step Functions improvements in payload size, IDE integration, licensing, visibility, pricing, data transformation, and fault tolerance.
Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
Do not stack up in the same page view; rather keep it upside down, in a horizontal manner, or allow us to scroll through it.
Senior Software Engineer at a tech services company with 10,001+ employees
It would benefit from more integration with different applications or services.
EPM Practice Manager at a tech services company with 1,001-5,000 employees
The decision map could be improved to allow more than three options at a decision point.
Principal Standardization Officer at KEBS
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Enterprise Architect at a mining and metals company with 10,001+ employees
Reporting capabilities can be improved more, and community support should be increased.
Architect at Evoke
 

Setup Cost

AWS Step Functions pricing is flexible and cost-effective but complex, with costs mainly tied to workflows and executions.
Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
The orchestration service for us is basically free.
Senior Software Engineer at a tech services company with 10,001+ employees
Pricing for Step Functions is very cheap.
Senior AWS Tech Lead at Nextios
The cost is average, provided it is configured correctly.
Big Data Architect at SoftServe Ltd.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Enterprise Architect at a mining and metals company with 10,001+ employees
 

Valuable Features

AWS Step Functions provide service integration, visual workflows, and task parallelization, improving process automation and error management.
Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
It is a main orchestration tool for us and helps us save costs.
Senior Software Engineer at a tech services company with 10,001+ employees
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
Big Data Architect at SoftServe Ltd.
It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.
EPM Practice Manager at a tech services company with 1,001-5,000 employees
It is open source.
Architect at Evoke
The user interface is very good, making it easy for business people to understand.
Enterprise Architect at a mining and metals company with 10,001+ employees
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
Graphic Designer at a computer software company with 5,001-10,000 employees
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
11th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
Workload Automation (9th)
Bizagi
Ranking in Business Process Management (BPM)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (1st), Process Automation (11th), Rapid Application Development Software (15th), Low-Code Development Platforms (13th), No-Code Development Platforms (6th), Process Mining (7th), Business Orchestration and Automation Technologies (16th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.4%, down from 2.1% compared to the previous year. The mindshare of Bizagi is 3.7%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Bizagi3.7%
AWS Step Functions1.4%
Other94.9%
Business Process Management (BPM)
 

Featured Reviews

YM
Senior Software Engineer at a tech services company with 10,001+ employees
Central orchestration has streamlined complex data workflows and now drives timely aviation alerts
The best features AWS Step Functions offers include the ability to deploy it via code. It helps us orchestrate anything that we want. Even if we have Glue jobs for another use case or Lambda that we are currently looking forward to, we are using Lambda to take DynamoDB data for real-time sales monitoring, then it goes to our S3 bucket. We have multiple workflows that are orchestrated by AWS Step Functions, and at the core, the main functionality is based on different frameworks. We have an Athena complete workflow, Glue job-based workflow, and a separate Lambda-based workflow. All of these are separately handled in AWS Step Functions. This is a good point and again with the inbuilt facilities of it, including how we can construct those workflows and add up a catch state or roll back or do multiple iterations using the Map state, that is very helpful for us.The Map state feature has specifically helped my team create a rollback state of the data since we were dropping some of our data assets. In case we want them back, we just wanted to do this. We took a particular layer and provided the data list, including the tables list, and using the Map state, we iterated over this list and one by one we did the backups of this data at the concurrency of five tables in a single execution. The Catch state, on the other hand, allows us to identify any error immediately. If we encounter an error, the Catch state immediately picks it up and we integrated webhooks or email notifications. That is how we are able to identify immediately if we face any error. At the core of our data engineering platform, AWS Step Functions sit at the topmost core of whatever pipelines we have. It is a main orchestration tool for us and helps us save costs. It is a key component of our engineering platform.
Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
9%
Comms Service Provider
6%
Insurance Company
6%
Manufacturing Company
11%
Financial Services Firm
11%
Government
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise16
Large Enterprise36
 

Questions from the Community

What is your primary use case for Amazon Step Functions?
My main use case for AWS Step Functions is in our data platform where we are trying to generate alerts. For generating the alerts, we are getting the data on a daily basis. This is mainly for the a...
What advice do you have for others considering Amazon Step Functions?
I rate AWS Step Functions a nine out of ten on a scale of one to ten. I chose a nine out of ten because it is basically everything that we are really looking for. It is a great service and a great ...
What is your experience regarding pricing and costs for Amazon Step Functions?
AWS Step Functions helps us save costs as it is a self-managed service and is serverless. We look out for the inbuilt services that are orchestrated via AWS Step Functions, and we only pay for that...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I...
 

Comparisons

 

Also Known As

Amazon Step Functions, Step Functions
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.
Find out what your peers are saying about AWS Step Functions vs. Bizagi and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.