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AWS Step Functions vs Bizagi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
Sentiment score
5.8
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
 

Customer Service

Sentiment score
5.9
AWS Step Functions support is reliable, but users desire quicker, tailored assistance; enterprise support offers rapid, expensive yet effective help.
Sentiment score
6.5
Bizagi's customer service is knowledgeable but varies significantly in response time, improving with premium subscriptions and community resources.
The speed of reply and the content of their responses usually solve the problems that arise.
I use enterprise support, which is excellent, providing responses within fifteen minutes.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
 

Scalability Issues

Sentiment score
7.0
AWS Step Functions are valued for efficient scalability, handling demand spikes and multiple requests, suitable for medium to large organizations.
Sentiment score
6.2
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Starting separate Step Functions for each request, making it highly scalable.
There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
7.8
AWS Step Functions are praised for stability and reliability, ensuring consistent performance and uptime across multiple availability zones.
Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
If one zone fails, others handle the demand, ensuring high availability.
I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.
 

Room For Improvement

AWS Step Functions needs improvements in data limits, integrations, pricing, and execution visibility while enhancing fault tolerance and third-party support.
Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
It would benefit from more integration with different applications or services.
The decision map could be improved to allow more than three options at a decision point.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
 

Setup Cost

AWS Step Functions pricing fluctuates based on usage, leading to potential high bills despite being cheaper than Azure Workflow.
Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
Pricing for Step Functions is very cheap.
The cost is average, provided it is configured correctly.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
 

Valuable Features

AWS Step Functions enable efficient workflow automation with integration, orchestration, parallel tasking, and management through a user-friendly interface.
Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Workload Automation (9th)
Bizagi
Ranking in Business Process Management (BPM)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (3rd), Process Automation (5th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th), Process Mining (6th)
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 2.1%, down from 2.3% compared to the previous year. The mindshare of Bizagi is 5.6%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Bizagi5.6%
AWS Step Functions2.1%
Other92.3%
Business Process Management (BPM)
 

Featured Reviews

Carlos Alberto Marangon - PeerSpot reviewer
Automate complex workflows with seamless AWS integration
Step Functions provide seamless integration with AWS services, which enhances the speed of application development. The JSON app launched recently allows us to define data execution more easily. The Standard Workflows feature includes error replay capabilities, which are crucial for efficient error management. The Amazon State Language (ASL) in JSON format facilitates workflow automation and accelerates the deployment of Step Functions.
Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
7%
Financial Services Firm
11%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise37
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.
What advice do you have for others considering Amazon Step Functions?
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and th...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
 

Comparisons

 

Also Known As

Amazon Step Functions, Step Functions
No data available
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Find out what your peers are saying about AWS Step Functions vs. Bizagi and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.