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Azure Monitor vs Catchpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Azure Monitor's ROI is mixed: some value its cost-effectiveness and insights, while others question its expense.
Sentiment score
7.1
Catchpoint delivers significant ROI with fewer outages, enhanced user experience, real-time insights, cost-effectiveness, and 24/7 support.
Azure Monitor helps prevent impacts on their system.
Cloud Solution Architect at Cloudzant
 

Customer Service

Sentiment score
6.1
Azure Monitor's customer service is praised for responsiveness, especially with premium support, but can improve on general knowledge and speed.
Sentiment score
7.8
Catchpoint's 24/7 proactive customer support is highly rated for responsiveness, reliability, and professional assistance, ensuring high user satisfaction.
However, the second-line support is good.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Users end up getting no resolution from their team because they're outsourced vendors, and they don't have deeper expertise over any of the products they are referring to.
Software Engineer (DevOps/ SRE) at Sensys LLC
I would rate the support for Azure Monitor as a seven.
Cloud Solution Architect at Cloudzant
 

Scalability Issues

Sentiment score
7.8
Azure Monitor provides scalable solutions for businesses, supports auto-scaling, integrates with tools, but requires careful cost management.
Sentiment score
7.3
Catchpoint's scalability is praised for adapting to growth, excelling in SaaS environments, though on-premises setups face challenges.
With APM, you can go heavy or you can go light. It just depends on what you want, what your use case is, and how reactive you want to be to system load or resilient to failure.
Consultant at a outsourcing company with 201-500 employees
Azure Monitor is very scalable; there are no issues with scalability for different kinds of businesses.
Cloud Solution Architect at Cloudzant
 

Stability Issues

Sentiment score
8.3
Azure Monitor is highly stable and reliable, though less agile, with high user ratings and potential cost concerns.
Sentiment score
8.6
Catchpoint is praised for its stability, reliability, and consistent performance, earning high satisfaction and trust from users.
Azure Monitor is working fine, yet I face a costing issue as if there are a lot of logs collected in the workspace or in the center, it becomes very costly.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Room For Improvement

Azure Monitor struggles with user-friendliness, integration, complexity, multi-cloud support, proactive monitoring, and requires enhanced usability and cost transparency.
Catchpoint struggles with complex setups, UI issues, and lacks automation, needing better integration, flexibility, and cost efficiency.
My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry.
Consultant at a outsourcing company with 201-500 employees
The cost skyrockets once you start using it, and there are complaints that the actual cost of the Kubernetes cluster was less than the cost they were incurring for Azure Monitor.
Software Engineer (DevOps/ SRE) at Sensys LLC
The challenges with Azure Monitor are that it's initially complex to set up because you need multiple components.
Cloud Solution Architect at Cloudzant
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Technical Consultant Project Lead at a consultancy with 10,001+ employees
 

Setup Cost

Azure Monitor offers cost-effective variable pricing, but careful management is essential to avoid high expenses for enterprise users.
Catchpoint's pricing is high but cost-effective for large enterprises, offering competitive features and volume discounts, challenging smaller budgets.
When I export logs into the application, workspace, log analytic workspace, and into Sentinel to read reports, I need to add storage, which increases the cost.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Valuable Features

Azure Monitor provides comprehensive real-time monitoring, alerting, and analytics, enhancing security and scalability for seamless infrastructure management.
Catchpoint improves performance and reduces downtime with synthetic monitoring, root cause analysis, and user-friendly reporting tools.
The alerting features definitely help in reducing operational downtime for my customers by allowing us to get notifications in advance and take active actions.
Cloud Solution Architect at Cloudzant
I also appreciate the ability to measure feature activity, see what types of devices they are on, follow specific use cases, and measure the amount of traffic going to a particular application.
Consultant at a outsourcing company with 201-500 employees
Resource monitoring is essential.
Snr. Infrastructure Architect (Data Centre) at LogicEra
The scatter plot is very useful. It shows red dots wherever there are issues.
Technical Consultant Project Lead at a consultancy with 10,001+ employees
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
8th
Ranking in Cloud Monitoring Software
5th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
37th
Ranking in Cloud Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
Network Monitoring Software (56th), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 2.4%, down from 7.2% compared to the previous year. The mindshare of Catchpoint is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Azure Monitor2.4%
Catchpoint0.9%
Other96.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Andy Rabern - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Telemetry insights have improved how I track user behavior and application performance daily
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.
AnmolRai - PeerSpot reviewer
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
Financial Services Firm
19%
Construction Company
10%
Retailer
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise7
Large Enterprise29
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise12
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What needs improvement with Azure Monitor?
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it...
What is your primary use case for Azure Monitor?
I am a developer who uses Azure Monitor for telemetry of the applications that I work on. Application Insights is one of those tools, and I have also used other non-Azure products before. Currently...
What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
What needs improvement with Catchpoint?
Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.
What is your primary use case for Catchpoint?
My main use case for Catchpoint is proactive monitoring of application performance, availability, and user experience. A quick specific example of how I use Catchpoint for monitoring application pe...
 

Comparisons

 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
Information Not Available
Find out what your peers are saying about Azure Monitor vs. Catchpoint and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.