BackupAssist vs Clumio comparison

BackupAssist and Clumio are both solutions in the Backup and Recovery category. BackupAssist is ranked #63, while Clumio is ranked #20 with an average rating of 9.1. BackupAssist holds a 0.8% mindshare in BRS, compared to Clumio’s 1.1% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 100% of Clumio users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,982 Views
1,903 Comparison Views

100% willing to recommend

Clumio

Read 7 Clumio reviews

4,863 Views
2,675 Comparison Views

100% willing to recommend

BackupAssist

Clumio

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 25, 2026

BackupAssist and Clumio compete in the data backup and recovery sector. Clumio appears to have the upper hand for enterprises due to its comprehensive cloud-based services and advanced features, while BackupAssist attracts small and medium-sized businesses with its affordability and customer support.

Features: BackupAssist provides local and remote backup, disk imaging, and automated recovery, ideal for straightforward backup needs. Clumio offers cloud-native capabilities, scalable storage, automatic updates, and enhanced security, catering to businesses that require sophisticated cloud integration.

Room for Improvement: BackupAssist could enhance its cloud integration features and scaling options, as well as broaden its support for various platforms. Clumio might improve in offering more cost-effective tiers, simplifying initial setup processes, and extending on-premise support options.

Ease of Deployment and Customer Service: BackupAssist is known for its rapid installation and minimal setup time with dedicated support. Clumio's cloud-native model offers scalability but might require more setup and integration time, while providing continuous cloud support and maintenance.

Pricing and ROI: BackupAssist provides a cost-effective solution with high ROI for basic functionalities, making it accessible for smaller budgets. Clumio, requiring higher initial investment, delivers significant ROI through comprehensive cloud solutions and advanced security features.

To learn more, read our detailed BackupAssist vs. Clumio Report (Updated: June 2026).

Buyer's Guide

BackupAssist vs. Clumio

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

63rd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Clumio

Ranking in Backup and Recovery

20th

Average Rating

9.2

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

Cloud Backup (13th), SaaS Backup (4th), AI IT Support (8th)

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of Clumio is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Clumio	1.1%
BackupAssist	0.8%
Other	98.1%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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reviewer2845605

Senior Software Engineer at a outsourcing company with 10,001+ employees

Ransomware recovery has become validated and protects critical workloads across multiple accounts

The account onboarding process deploys around 20 IAM roles per account, which is heavy. Consolidating those or offering a slimmer permission set for read-only backup (versus full restore) would help with security review friction. Cross-account restore into a target account still requires manual steps for KMS. If Clumio could handle re-encrypting with the target account's CMK during restore rather than requiring Multi-Region Key pre-staging, that would save significant preparation time. Also, the restore API could surface better progress telemetry since right now, large RDS restores are a bit of a black box until they complete or fail. Finally, DocumentDB and MongoDB Atlas backup support would round out our stack nicely.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I find BackupAssist very convenient to work on and I really like its user interface."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"Now that we are using the solution, we get notified online when our backups are done."

"I have found that the backups are usually very successful."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I would definitely recommend this solution to others."

More BackupAssist pros

"We have been able to safely and securely save our backups off of AWS."

"Working with the Clumio/Commvault team has been a very good experience."

"Clumio gave us a genuinely isolated vault that sits outside our AWS Organization's blast radius."

"Clumio proved to be the most cost-effective option."

"We now have the peace of mind knowing that our entire AWS infrastructure is fully backed up into an air-gapped environment."

"It has improved our disaster recovery footprint; previously, backups were only stored on premises, and having an offsite backup improves our reliability and security."

"Clumio has a straightforward setup"

Cons

"It stopped doing my backups after I did the last update on it."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"In the future I would like to see more support for Linux."

"Has a few problems working with snapshots time-outs and failed backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It would be beneficial to show when backups are available and to receive alerts if there are any issues with the backups."

"The account onboarding process deploys around 20 IAM roles per account, which is heavy."

"They need to improve their SQL backup services"

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The product pricing here in Zimbabwe is good, I cannot complain."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

Information not available

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

14%

Outsourcing Company

11%

Manufacturing Company

11%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	5

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for Clumio?

Price it against the cost of the alternative, not against native AWS Backup. Native backup is cheaper on paper but doesn't give you ransomware isolation. When you factor in the engineering time to ...

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What needs improvement with Clumio?

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What advice do you have for others considering Clumio?

Invest time upfront in your Terraform module design for Clumio policies. Decide early whether backup frequency is controlled per environment or per caller because refactoring that later across many...

See all answers

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Product Reports

Buyer's Guide

BackupAssist

June 2026

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Buyer's Guide

Backup and Recovery

June 2026

Download Clumio product report

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Clumio offers cloud-native data protection with robust solutions to safeguard critical workloads. It ensures secure backup and recovery for enterprises seeking reliable and agile data management.

Clumio transforms data protection by providing a scalable and flexible approach to cloud backup. Its cloud-native design supports seamless onboarding and comprehensive data coverage, enabling IT teams to streamline data management while maintaining compliance and security standards. With Clumio's reliable performance, businesses can focus on growth and efficiency.

What are Clumio's most important features?

Cloud-Native Architecture: Facilitates seamless integration with public cloud services for optimal data protection.
Global Compliance: Adheres to compliance requirements, ensuring secure backups across multiple regions.
Simplified Management: Reduces complexity with a centralized management platform.
Scalable Storage: Provides flexible storage options tailored to business needs.
Automated Reporting: Delivers insightful reports to optimize data protection strategies.

What benefits or ROI can users expect from Clumio?

Cost Efficiency: Reduces overheads with a pay-as-you-go model, maximizing budget allocation.
Enhanced Security: Offers encrypted data management to prevent unauthorized access.
Improved Reliability: Ensures dependable data recovery processes.
Operational Agility: Frees IT resources to focus on strategic initiatives.

Clumio is implemented in industries such as healthcare, finance, and technology, facing distinct challenges in data security and compliance. These sectors benefit from Clumio's ability to streamline backup processes while ensuring strict adherence to regulatory standards, enabling a focus on delivering sector-specific services.

Clumio

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers

Buyer's Guide

BackupAssist vs. Clumio

June 2026

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