BackupAssist vs Infrascale Backup & Disaster Recovery comparison

BackupAssist and Infrascale are both solutions in the Backup and Recovery category. BackupAssist is ranked #68, while Infrascale is ranked #28 with an average rating of 9.0. BackupAssist holds a 0.6% mindshare in BRS, compared to Infrascale’s 0.7% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

981 Views
942 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 18 Infrascale Backup & Disaster Recovery reviews

2,543 Views
1,399 Comparison Views

90% willing to recommend

BackupAssist

Infrascale Backup & Disaste...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Infrascale Backup & Disaster Recovery and BackupAssist compete in data protection solutions. Infrascale has the upper hand in deployment ease, while BackupAssist is preferred for features and pricing.

Features: Infrascale is recognized for disaster recovery capabilities, secure cloud storage, and ease of deployment. BackupAssist is noted for its versatility, integration with existing infrastructure, and extensive feature set.

Room for Improvement: Infrascale needs to improve software updates, enhance performance speed, and customer service responsiveness. BackupAssist should improve technical support response times, expand cloud storage options, and deployment process.

Ease of Deployment and Customer Service: Infrascale is praised for straightforward deployment and customer support. BackupAssist users find deployment manageable but note difficulties and mixed customer service reviews.

Pricing and ROI: Infrascale offers reasonable initial setup costs and good ROI. BackupAssist features competitive pricing with mixed ROI relative to its features.

To learn more, read our detailed BackupAssist vs. Infrascale Backup & Disaster Recovery Report (Updated: February 2026).

Buyer's Guide

BackupAssist vs. Infrascale Backup & Disaster Recovery

February 2026

Download the complete report

Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

68th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (15th)

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

28th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Backup (22nd), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (16th), SaaS Backup (13th)

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.6%, up from 0.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Infrascale Backup & Disaster Recovery	0.7%
BackupAssist	0.6%
Other	98.7%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Read full review

reviewer2649186

President at a media company with 11-50 employees

Its user-friendliness and consolidated dashboard make backups and recovery very easy

Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I have found that the backups are usually very successful."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

More Infrascale Backup & Disaster Recovery pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The licensing is based on how much data you have plus what appliances you need."

"Our licensing fees are billed every four months."

"I appreciate their pricing. We went for this solution for its pricing."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

More Infrascale Backup & Disaster Recovery pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

881,757 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

11%

Healthcare Company

10%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

See all answers

What needs improvement with Infrascale Platform?

The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...

See all answers

What is your primary use case for Infrascale Platform?

I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...

See all answers

Comparisons

Veeam Data Platform vs BackupAssist

Compared 11% of the time

Acronis Cyber Protect vs BackupAssist

Compared 10% of the time

IBM Spectrum Protect Plus vs BackupAssist

Compared 8% of the time

Dell PowerProtect Data Manager vs BackupAssist

Compared 8% of the time

Rocket Servergraph vs BackupAssist

Compared 5% of the time

More BackupAssist Competitors

Veeam Data Cloud for Microsoft 365 vs Infrascale Backup & Disaster Recovery

Compared 6% of the time

NetApp AltaVault vs Infrascale Backup & Disaster Recovery

Compared 5% of the time

HPE Zerto Software vs Infrascale Backup & Disaster Recovery

Compared 4% of the time

Veeam Data Platform vs Infrascale Backup & Disaster Recovery

Compared 4% of the time

SEP Software vs Infrascale Backup & Disaster Recovery

Compared 4% of the time

More Infrascale Backup & Disaster Recovery Competitors

Product Reports

Buyer's Guide

BackupAssist

February 2026

Download BackupAssist product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

January 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

No data available

Infrascale Platform

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

BackupAssist vs. Infrascale Backup & Disaster Recovery

February 2026

Free Report: BackupAssist vs. Infrascale Backup & Disaster Recovery

Find out what your peers are saying about BackupAssist vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: February 2026.

DOWNLOAD NOW

881,757 professionals have used our research since 2012.

See our BackupAssist vs. Infrascale Backup & Disaster Recovery report.

See our list of best Backup and Recovery vendors, best Disaster Recovery (DR) Software vendors, and best SaaS Backup vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.