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Bacula Enterprise vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bacula Enterprise
Ranking in Backup and Recovery
22nd
Ranking in Cloud Backup
18th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
24th
Ranking in Cloud Backup
22nd
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (16th), SaaS Backup (11th)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Bacula Enterprise is 1.4%, down from 2.3% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Bacula Enterprise1.4%
Infrascale Backup & Disaster Recovery1.3%
Other97.3%
Cloud Backup
 

Featured Reviews

Davilson  Aguiar - PeerSpot reviewer
Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação
Very cost-effective and well organized with good compression
It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.
Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support is outstanding and world-class."
"It brought many advantages - such as the learning curve being very light."
"It works great and it provides you with several standard tools to restore your backup, even after a big failure."
"The solution has extensive documentation and a very active community."
"Bacula Enterprise, so far, has never let us down with their service and support."
"Technical support is excellent in my opinion."
"Bacula is pretty stable."
"It can be used in virtually any environment we have onsite."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The most valuable feature of this solution is that it is simple to use."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"From a backup and disaster recovery perspective, it has been a night and day difference."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"The initial setup was straightforward and we received support from the manufacturer."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
 

Cons

"We would like to see an improvement in the functionality of the GUI."
"The initial setup could be a bit easier."
"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."
"It could improve its interface or offer a specific screen for the manager of the company."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive."
"A more user-friendly interface (GUI) can be developed."
"The initial setup could be a bit easier."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"There could be some room for improvement in the on-premises hardware selection."
 

Pricing and Cost Advice

"This is an open-source solution."
"We have a perpetual license."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"Our licensing fees are billed every four months."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"I appreciate their pricing. We went for this solution for its pricing."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
9%
University
9%
Computer Software Company
8%
Construction Company
14%
Healthcare Company
13%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business18
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Bacula Enterprise vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.