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Bacula Enterprise vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bacula Enterprise
Ranking in Backup and Recovery
25th
Ranking in Cloud Backup
19th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Ranking in Cloud Backup
12th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th), SaaS Backup (6th)
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of Bacula Enterprise is 1.3%, down from 2.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.3%
Bacula Enterprise1.3%
Other97.4%
Cloud Backup
 

Featured Reviews

Davilson  Aguiar - PeerSpot reviewer
Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação
Very cost-effective and well organized with good compression
It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has extensive documentation and a very active community."
"It brought many advantages - such as the learning curve being very light."
"It can be used in virtually any environment we have onsite."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"Technical support is excellent in my opinion."
"We have been using it for several years and we are very satisfied with how easy it is to configure and set up and run backups."
"The most valuable feature is its ease of use; it works great and it provides you with several standard tools to restore your backup, even after a big failure."
"The support is outstanding and world-class."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"If you want something that works and is reliable, here it is."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"Infrascale has been great for us and for the relationship with this client."
"The most valuable feature of this solution is that it is simple to use."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
 

Cons

"A more user-friendly interface (GUI) can be developed."
"We would like to see an improvement in the functionality of the GUI."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"The interface needs to be easier for adding new devices to be managed."
"Many features have been converted to commercial licensing, which restricts their availability."
"It could improve its interface or offer a specific screen for the manager of the company."
"The initial setup could be a bit easier."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"There could be some room for improvement in the on-premises hardware selection."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
 

Pricing and Cost Advice

"This is an open-source solution."
"We have a perpetual license."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"I appreciate their pricing. We went for this solution for its pricing."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"The licensing is based on how much data you have plus what appliances you need."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
University
8%
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Bacula Enterprise vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.