Bacula Enterprise vs MSP360 Backup comparison

Bacula Systems and MSP360 are both solutions in the Backup and Recovery category. Bacula Systems is ranked #22 with an average rating of 10.0, while MSP360 is ranked #55. Bacula Systems holds a 1.1% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 90% of Bacula Systems users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Bacula Enterprise

Read 10 Bacula Enterprise reviews

4,198 Views
2,603 Comparison Views

90% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

3,903 Views
2,381 Comparison Views

100% willing to recommend

Bacula Enterprise

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Bacula Enterprise and MSP360 Backup are robust backup solutions targeting enterprise needs. Bacula Enterprise seems to have the upper hand in pricing and support, while MSP360 Backup is favored for its intuitive configuration and broader integration support.

Features: Bacula Enterprise is praised for its flexibility, scalability, and broad platform support. MSP360 Backup is recognized for its ease of use, multiple storage options, and advanced integration capabilities.

Room for Improvement: Users of Bacula Enterprise indicate it could benefit from improved reporting and a more straightforward configuration process. MSP360 Backup users suggest enhancements in the performance and consistency of backups.

Ease of Deployment and Customer Service: Bacula Enterprise's deployment is seen as complex but highly customizable, and its customer service receives positive feedback for being responsive. MSP360 Backup deployment is straightforward, catering well to less technical users, and offers efficient customer service.

Pricing and ROI: Bacula Enterprise is often reviewed as cost-effective with a good long-term ROI, though the setup can be resource-intensive. MSP360 Backup is considered pricier but justified by its broad feature set and fast setup time.

To learn more, read our detailed Bacula Enterprise vs. MSP360 Backup Report (Updated: April 2026).

Buyer's Guide

Bacula Enterprise vs. MSP360 Backup

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bacula Enterprise

Ranking in Backup and Recovery

22nd

Ranking in Cloud Backup

18th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

55th

Ranking in Cloud Backup

45th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (33rd), MSP Backup (6th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Bacula Enterprise is 1.1%, up from 1.0% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Bacula Enterprise	1.1%
MSP360 Backup	1.1%
Other	97.8%

Backup and Recovery

Featured Reviews

Davilson Aguiar

Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação

Very cost-effective and well organized with good compression

It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"It can be used in virtually any environment we have onsite."

"Bacula is pretty stable."

"The solution has extensive documentation and a very active community."

"We have been using it for several years and we are very satisfied with how easy it is to configure and set up and run backups."

"The most valuable feature is its ease of use; it works great and it provides you with several standard tools to restore your backup, even after a big failure."

"The solution has had a tremendous impact on our public company, as we are now cost-effective and even better on performance with our restorations."

"The support is outstanding and world-class."

More Bacula Enterprise pros

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"General ease of use and performance of the Windows version is the most valuable feature."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"General ease of use and performance of the Windows version is the most valuable feature."

"I would recommend the solution; it's a very trustworthy solution."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The most valuable feature of MSP360 Backup is its reliability."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

More MSP360 Backup pros

Cons

"We would like to see an improvement in the functionality of the GUI."

"Many features have been converted to commercial licensing, which restricts their availability."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"The interface needs to be easier for adding new devices to be managed."

"A more user-friendly interface (GUI) can be developed."

"The initial setup could be a bit easier."

"It could improve its interface or offer a specific screen for the manager of the company."

"The initial setup could be a bit easier."

More Bacula Enterprise cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The product could be more user-friendly."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The graphics are looking a bit old and should be updated."

"The interface could use some updating."

More MSP360 Backup cons

Pricing and Cost Advice

"This is an open-source solution."

"We have a perpetual license."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

Manufacturing Company

University

Computer Software Company

Financial Services Firm

12%

Construction Company

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...

See all answers

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Comparisons

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Compared 4% of the time

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Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

NinjaOne vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Backup and Recovery

May 2026

Download Bacula Enterprise product report

Buyer's Guide

MSP360 Backup

April 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Bacula Enterprise offers robust backup solutions with extensive plugins for services like SAP HANA and Microsoft SQL, supporting multi-platform environments. It's valued for scalability, transparent licensing, and effective data recovery.

Bacula Enterprise serves organizations with diverse IT landscapes by providing scalable backup solutions tailored for platforms like Linux servers. Its extensive documentation and community support ensure smooth operation and reliability. Users appreciate features including deduplication, compression, and centralized management, contributing to efficient data protection for industries such as banking and healthcare. The setup process can be complex for some, and there is demand for a more intuitive interface, improved mobile support, and better GUI functionality. Despite initial setup challenges, Bacula Enterprise remains a trusted tool for data management with flexible resource utilization and security features.

What are the key features of Bacula Enterprise?

Extensive Plugins: Supports SAP HANA, Microsoft SQL, enhancing integration.
Multi-Platform Compatibility: Works seamlessly across different IT environments.
Scalability: Adapts to growing organizational needs efficiently.
Transparent Licensing: Offers cost-effective solutions with clear pricing.
Data Deduplication: Optimizes storage by eliminating redundant data.
Centralized Management: Streamlines data handling processes across systems.

What benefits should users seek in reviews of Bacula Enterprise?

Ease of Use: Simplifies complex backup procedures for technical teams.
Resource Optimization: Maximizes efficiency in data storage and retrieval.
Reliable Data Recovery: Ensures data can be restored effectively when needed.
Versatile Configuration: Supports easy customization for specific needs.

In sectors like banking, healthcare, and government, Bacula Enterprise handles large data volumes and secures backup tasks with encryption. Its multi-platform support is crucial for heterogeneous systems, executing scheduled tasks and data protection protocols efficiently, while fulfilling industry-specific compliance and reliability requirements.

Bacula Systems

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

StratX

Buyer's Guide

Bacula Enterprise vs. MSP360 Backup

April 2026

Free Report: Bacula Enterprise vs. MSP360 Backup

Find out what your peers are saying about Bacula Enterprise vs. MSP360 Backup and other solutions. Updated: April 2026.

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