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Bacula Enterprise vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bacula Enterprise
Ranking in Backup and Recovery
27th
Ranking in Cloud Backup
19th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
41st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Bacula Enterprise is 1.0%, down from 1.0% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Bacula Enterprise1.0%
MSP360 Backup1.1%
Other97.9%
Backup and Recovery
 

Featured Reviews

GiovanniRamirez - PeerSpot reviewer
Senior IT Consultant at Xerif
Solid backup tool with good scalability
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has extensive documentation and a very active community."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"It brought many advantages - such as the learning curve being very light."
"The most valuable feature is its ease of use; it works great and it provides you with several standard tools to restore your backup, even after a big failure."
"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."
"The most valuable feature is the support for Linux servers."
"Bacula is very solid, very stable, and very scalable."
"Technical support is excellent in my opinion."
"General ease of use and performance of the Windows version is the most valuable feature."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Client-side encryption minimizes worries about data being captured on the back-end."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"It has allowed me to implement a cost effective, highly configurable solution."
 

Cons

"Many features have been converted to commercial licensing, which restricts their availability."
"We would like to see an improvement in the functionality of the GUI."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"The interface needs to be easier for adding new devices to be managed."
"The initial setup could be a bit easier."
"Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive."
"A more user-friendly interface (GUI) can be developed."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The product could be more user-friendly."
"The restore time could improve. When we had an issue the restore time was lengthy."
 

Pricing and Cost Advice

"This is an open-source solution."
"We have a perpetual license."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
University
8%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
StratX
Find out what your peers are saying about Bacula Enterprise vs. MSP360 Backup and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.