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Barkly [EOL] vs BigFix comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Barkly [EOL]
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (25th), Patch Management (8th), Unified Endpoint Management (UEM) (11th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MD
Senior System Administrator at a tech vendor with 11-50 employees
Has an easy to use interface but lacks features and customization options
The product could stand to be a bit more advanced. It's very simple. You don't have a lot of ability to customize properly. For example, it does not handle whitelisting properly. So, in general, it could offer more sophisticated control and more refined options to be able to customize it better. I would also like to see better version information in the changelog. The product doesn't tell you what's changed until it's too late. So, it would be nice to know what's changed between versions of the reports so you can see more easily what might cause a problem and what is probably innocuous.
Ravi Khanchandani - PeerSpot reviewer
Founder Director at Techsa Services
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"I've found the solution to be highly scalable for enterprises."
"The product has an intuitive dashboard."
"The user interface of the solution is sophisticated and straightforward."
"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"For a next-generation antivirus, this solution is pretty inexpensive."
"Very easy to install and use."
"The software is dynamic enough that there is very little that you cannot manage remotely."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"Patch management is vital for security posture, so I wouldn't be surprised if BigFix is becoming increasingly popular."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"It is a highly effective tool if you're cross-platform."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"We did a proof of concept, looked at the other competitors and after scaling all of them on a matrix, IBM ended up being the best option for us."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
 

Cons

"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"There are some limitations on the Traps agents."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"It lacks more sophisticated features and opportunity for customization."
"The product could stand to be a bit more advanced. It's very simple."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The look and feel of the system are old-fashioned."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The technical support is usually pretty good. However, I had a ticket that stayed open for a couple of weeks which I didn't get a response to, and when we got the response it wasn't really good."
"IBM has not focused on the Web Reports capabilities."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
 

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."
"I am using the Community edition."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"It's about $55 per license on a yearly basis."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Cortex XDR's pricing is ok."
"I don't have any issues with the pricing. We are satisfied with the price."
"It is an inexpensive when compared to other next-generation products."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The price is reasonable, but our customers find it expensive."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The price of the solution is high. There are not any additional fees from the standard license."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
No data available
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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Earn 20 points
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Tivoli Endpoint Manager
 

Interactive Demo

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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
TalkTalk, Monadnock Regional School District
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2026.
900,644 professionals have used our research since 2012.