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Barracuda Email Protection vs Cisco Secure Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Email Security
12th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
Email Archiving (2nd), Security Incident Response (9th), Office 365 Protection (4th)
Cisco Secure Email
Ranking in Email Security
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
62
Ranking in other categories
Cisco Security Portfolio (7th)
 

Mindshare comparison

As of February 2026, in the Email Security category, the mindshare of Barracuda Email Protection is 3.7%, up from 2.3% compared to the previous year. The mindshare of Cisco Secure Email is 5.1%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Cisco Secure Email5.1%
Barracuda Email Protection3.7%
Other91.2%
Email Security
 

Featured Reviews

Sherif Fouad - PeerSpot reviewer
Group ICT Manager at a mining and metals company with 501-1,000 employees
Have raised concerns about scanning engines and automation while continuing to rely on layered protection strategies
Incident response is something that requires more development from Barracuda's side. Regarding room for improvement for Barracuda Forensics and Incident Response, for the product, developing or improving the scanning engine is important, but it's a bit tricky. I know that they are working on it heavily. The difference between Barracuda and Sophos is Sophos focused heavily on cybersecurity while Barracuda tried to increase their product portfolio. Sometimes, in some cases, this might end up with their teams being unfocused or a bit thin and stretched and super busy. However, there is room for improvement. The product is great. The teams that are supporting are great. But there is always room for improvement. Even if you have a product that you would give a rating of 10 out of 10, there is always room for improvement. The day we stop improving is the day we die. Regarding the scanning engine, Barracuda Forensics and Incident Response has a very good feature where you can create automated flows for how to handle specific emails that are detected as incidents. This needs a bit of an improvement. That's the only component of Barracuda Forensics and Incident Response that I believe requires improvement.
BD
Chief Information Security Officer at Abcl
Threat intelligence with fast attack detection enables comprehensive email protection
In some cases, detection is missed, leading to false positives where genuine emails are flagged as spam. This could result in users not opening genuine emails. We have highlighted this to Cisco because sometimes phishing or marketing campaigns, which are genuine, are incorrectly flagged as spam. The solution should better analyze the actual content rather than only focusing on the email header or origin.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The product is easy to deploy and maintain."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most valuable features are security and ease of use."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"The most valuable feature is the different content filters we are using, such as DKIM."
"It provides good IT assistance."
"The solution works well."
"The tool has a DLP solution which we can implement. Its database is updated regularly."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
 

Cons

"The policies are set up in Barracuda by default; we don't have any control over them."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The product must enable bulk user management."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"The solution's reporting mechanism is a little poor and could be improved."
"While Cisco offers excellent solutions and innovations, the pricing may not be suitable for everyone. The cost of the software is relatively high. In the current market, there are numerous competitive alternatives that focus on security, enterprise networks, and various other aspects. Cisco, being a comprehensive provider, extends its expertise across data, servers, storage, and security, making them a preferred choice for many enterprises. However, when it comes specifically to security solutions, there are other vendors that specialize solely in this domain, offering competitive options."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"We would like to see more options for the customization of content filters."
"The user interface needs massive improvement. While the device works fine and it's not complicated to write policies, renaming menu items and showing policy flow in conjunction with the application could help."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
"The management features of the product are not up to date."
 

Pricing and Cost Advice

"The price is similar to that of Microsoft 365."
"The price of Barracuda Essentials is better than some of the competing products."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"Price-wise, this product is middle-of-the-road."
"The product is expensive."
"Barracuda licensing model is good."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"The licensing was all transferred."
"As per market availability, this solution is more expensive than other vendors."
"In addition to the standard licensing, there is a cost for SMARTnet as well."
"It's adapted to the market. It's similar to other vendors. We at least don't have many problems regarding that because Cisco is adaptable on that side. When we present the solutions to the customers, we tend to achieve the goals that the customer has in terms of the budget for such implementations."
"It is a relatively expensive option compared to other alternatives."
"The solution is expensive."
"It is a reasonably priced solution."
"Cisco Secure Email is not expensive, and licensing costs are yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
7%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise25
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
 

Also Known As

Barracuda Essentials, Barracuda Forensics and Incident Response
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Find out what your peers are saying about Barracuda Email Protection vs. Cisco Secure Email and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.