Barracuda Intronis Backup vs MSP360 Backup comparison

Barracuda Networks and MSP360 are both solutions in the MSP Backup category. Barracuda Networks is ranked #8 with an average rating of 9.0, while MSP360 is ranked #5 with an average rating of 7.0. Barracuda Networks holds a 4.8% mindshare in MB, compared to MSP360’s 16.1% mindshare. Additionally, 94% of Barracuda Networks users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

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17 Comparison Views

94% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

338 Views
59 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Barracuda Intronis Backup and MSP360 Backup both compete in the cloud-based backup solutions category. Barracuda appears to have an advantage due to faster setup and centralized management, backed by strong support and user-friendly features.

Features: Barracuda Intronis Backup offers advantages such as Live Boot for quick recovery, centralized management, and effective support for file restoration. It provides reliability and a user-friendly experience for managing backups. MSP360 Backup is praised for its flexible configuration options, integration with various cloud solutions, and ease of scheduling and notification management. Its user-friendly interface and support for multiple platforms make it appealing for small businesses.

Room for Improvement: Barracuda could improve backup speed and enhance support for user profiles, while users also seek faster recovery features. MSP360 might benefit from streamlining file backup processes and enhancing cloud integration. Improvements in documentation clarity and reporting features are also requested.

Ease of Deployment and Customer Service: Both products offer robust deployment across hybrid and cloud environments. Barracuda is noted for its responsive customer service, though consumers suggest a need for improved critical expertise. MSP360 provides satisfactory support but should focus on clearer documentation and quicker response times.

Pricing and ROI: Barracuda offers competitive pricing without per-user fees, delivering excellent ROI through predictable costs. MSP360 is affordable, but storage costs incur additional charges. Despite this, both solutions offer good value, but Barracuda's all-inclusive package offers long-term financial benefits.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: June 2025).

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

MSP360 Backup

Ranking in MSP Backup

5th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (54th), Cloud Backup (42nd), Disaster Recovery (DR) Software (29th)

Mindshare comparison

As of July 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 4.8%, up from 4.6% compared to the previous year. The mindshare of MSP360 Backup is 16.1%, down from 23.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"The most important feature in Barracuda Backup is the ability to archive the backup of emails."

"The performance is good and the interface is user-friendly."

"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."

"I have found the product's LiveBoot feature to be most valuable."

"The configuration and the onboarding process are pretty good."

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."

More Barracuda Intronis Backup pros

"MSP360 Backup's most valuable feature is its backup interface."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Provides connectivity to a lot of different cloud storage solutions."

"General ease of use and performance of the Windows version is the most valuable feature."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Technical support is very good."

"The solution is easy to access and handles things efficiently."

More MSP360 Backup pros

Cons

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"It would be nice to have some reports generated on the usage, but it is not essential."

"When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

"We cannot backup Sun Micro systems. They are not currently supported."

"It is not always stable."

More Barracuda Intronis Backup cons

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The product could be more user-friendly."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

More MSP360 Backup cons

Pricing and Cost Advice

"What I like best about Barracuda Backup is the licensing model."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"They're on par with their competitors."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"Low, fixed cost with great savings."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"Its pricing is very reasonable, but it can be reduced."

"The tool's pricing is reasonable."

More Barracuda Intronis Backup pricing and cost advice

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Financial Services Firm

17%

Real Estate/Law Firm

Non Profit

Computer Software Company

14%

Construction Company

Educational Organization

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.

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What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

See all answers

What needs improvement with Barracuda Backup?

Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...

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What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

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What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

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Compared 43% of the time

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Compared 23% of the time

Veeam Data Platform vs MSP360 Backup

Compared 20% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 12% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

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Product Reports

Buyer's Guide

Barracuda Intronis Backup

June 2025

Download Barracuda Intronis Backup product report

Buyer's Guide

MSP360 Backup

June 2025

Download MSP360 Backup product report

Also Known As

Barracuda Backup

Cloudberry Backup

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

StratX

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

June 2025

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