Barracuda Intronis Backup vs MSP360 Backup comparison

Barracuda Networks and MSP360 are both solutions in the MSP Backup category. Barracuda Networks is ranked #7 with an average rating of 9.0, while MSP360 is ranked #6. Barracuda Networks holds a 5.3% mindshare in MB, compared to MSP360’s 12.1% mindshare. Additionally, 94% of Barracuda Networks users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

1,903 Views
609 Comparison Views

94% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

4,516 Views
813 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Barracuda Intronis Backup and MSP360 Backup are both competitors in the backup solution market. Barracuda stands out with a comprehensive feature set and positive user feedback, while MSP360 is noted for its cost-effectiveness and flexibility.

Features: Barracuda Intronis Backup offers ease of use, robust technical support, and features like Live Boot for service restoration. It supports granular backups and enables smooth management without system disruption. MSP360 Backup offers a user-friendly interface, broad compatibility across platforms, and strong cloud storage connectivity. It allows simple management of backups via a centralized portal and supports a variety of cloud storage services.

Room for Improvement: Barracuda Intronis Backup could enhance its backup speed and provide more real-time interface updates. Improving backup consistency and expanding support for individual user profile backups are other areas of focus. MSP360 Backup has potential for a more intuitive user interface and better integration with storage services. Enhanced restoration times and more comprehensive reporting features are also areas for improvement.

Ease of Deployment and Customer Service: Barracuda supports hybrid environments with seamless cloud and on-premises integration, complemented by responsive technical support. MSP360 excels in cloud deployment and offers flexibility for on-premises use, with quick and efficient customer support enhancing its service network.

Pricing and ROI: Barracuda Intronis Backup provides competitive pricing with no per-user costs, which benefits nonprofits and small businesses. Its licensing model promotes significant cost savings and ROI. MSP360 offers an affordable solution with scalable pricing, although storage is an added expense. It is cost-effective compared to competitors, although initial costs can be high for smaller enterprises. Both solutions contribute to ROI by automating backups and minimizing overhead.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: April 2026).

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

MSP360 Backup

Ranking in MSP Backup

6th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), Cloud Backup (44th), Disaster Recovery (DR) Software (33rd)

Mindshare comparison

As of June 2026, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.3%, up from 4.8% compared to the previous year. The mindshare of MSP360 Backup is 12.1%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Mindshare Distribution
Product	Mindshare (%)
MSP360 Backup	12.1%
Barracuda Intronis Backup	5.3%
Other	82.6%

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the Live Boot solution, a feature on the Barracuda that is very helpful for critical service because whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"Barracuda Backup is really easy in terms of maintenance, and I don't have to worry about changing tapes."

"The configuration and the onboarding process are pretty good."

"The stability of the solution is very good; we haven't had any trouble at all with it so far and it's very reliable."

"The product is easy to install and use while doing what it is expected to do."

"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."

More Barracuda Intronis Backup pros

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"The most valuable feature of MSP360 Backup is its reliability."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

More MSP360 Backup pros

Cons

"Their technical support is not very good. You never know what they are doing and what is the issue."

"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."

"This solution could be improved with offering lower prices at scale."

"The restore time can be improved. The restore time for large quantities of folders is slow."

"The web interface needs to contain a more up-to-date view of the hardware."

"I would like to see better integration with third-party applications."

"The solution is pretty expensive. This is the usual customer complaint."

"We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end."

More Barracuda Intronis Backup cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The product could be more user-friendly."

"The interface could use some updating."

"The restore time could improve. When we had an issue the restore time was lengthy."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The solution's pricing is very high."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

More MSP360 Backup cons

Pricing and Cost Advice

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"Its pricing is very reasonable, but it can be reduced."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"Low, fixed cost with great savings."

More Barracuda Intronis Backup pricing and cost advice

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

19%

Financial Services Firm

12%

Comms Service Provider

Marketing Services Firm

Construction Company

15%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

See all answers

What needs improvement with Barracuda Backup?

The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...

See all answers

What is your primary use case for Barracuda Backup?

We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...

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Compared 5% of the time

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Compared 4% of the time

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Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

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Product Reports

Buyer's Guide

Barracuda Intronis Backup

June 2026

Download Barracuda Intronis Backup product report

Buyer's Guide

MSP360 Backup

June 2026

Download MSP360 Backup product report

Also Known As

Barracuda Backup

Cloudberry Backup

Overview

Barracuda Intronis Backup is recognized for its email archiving, ease of use, and reliable performance, providing efficient data protection and recovery across systems including servers and virtual machines.

Its intuitive management interface, efficient deduplication, and Live Boot feature for quick recovery make it a popular choice. The solution supports granular file restores, offers unlimited cloud storage, and provides robust support. Users appreciate Barracuda's compression and fast backup speeds. The platform's advanced threat protection, user-friendly cloud portal, and seamless integration with multiple products add to its strong reputation. However, there is a need for improved speed, enhanced user profile backup, and better space management. Users report slow restore times for large data and see a need for improved cloud support and reporting features.

What are the key features of Barracuda Intronis Backup?

Email Archiving: Efficiently manages and stores email data.
Intuitive Management: Simplifies operations with a user-friendly interface.
Live Boot: Facilitates quick recovery minimizing downtime.
Unlimited Cloud Storage: Provides extensive storage capabilities.
Advanced Threat Protection: Secures data with superior protection.

What benefits and ROI can users expect from Barracuda Intronis Backup?

Efficiency: Streamlines data protection and management.
Reliability: Ensures consistent performance for backups and restores.
Scalability: Offers flexible solutions adaptable to growing needs.
Support: Provides strong technical assistance and reliable customer service.

Organizations utilize Barracuda Intronis Backup primarily for comprehensive data protection and recovery within sectors such as IT and cloud services. It's often implemented for system-wide backups including servers and virtual machines, facilitating cloud-to-cloud backups for Office 365 applications. Hybrid models combining on-premises environments with Barracuda's appliances and cloud integration are common, aiding in daily, weekly, and monthly backup routines to ensure disaster recovery and secure data archiving.

Barracuda Networks

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

StratX

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

April 2026

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