Barracuda Intronis Backup vs MSP360 Backup comparison

Barracuda Networks and MSP360 are both solutions in the MSP Backup category. Barracuda Networks is ranked #8 with an average rating of 9.0, while MSP360 is ranked #7. Barracuda Networks holds a 4.7% mindshare in MB, compared to MSP360’s 16.9% mindshare. Additionally, 94% of Barracuda Networks users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

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149 Comparison Views

94% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
312 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Barracuda Intronis Backup and MSP360 Backup are top competitors in the data backup market. Barracuda holds a slight advantage with its rich feature set and support, although MSP360 offers significant flexibility and cost-effectiveness.

Features: Barracuda features Live Boot, seamless cloud integration, and advanced threat protection, catering to complex environments. MSP360 offers a flexible setup with extensive support for cloud providers like AWS and Azure, and appliance-free configuration, simplifying backup operations across platforms.

Room for Improvement: Barracuda could improve speed, support visibility, and user-profile backup functionalities. MSP360 users desire a more intuitive interface and enhanced integration clarity. Both solutions would benefit from faster backup and restore processes.

Ease of Deployment and Customer Service: Barracuda provides flexible deployment across hybrid settings, paired with responsive support and a strong partner network. MSP360 focuses on cloud environments with efficient customer service; however, its cloud dependency may limit other deployments.

Pricing and ROI: Barracuda's straightforward pricing without per-user licensing suits varied business sizes and offers a complete package with updates and cloud storage. MSP360 is competitively priced for smaller setups, with a pay-as-you-go model that avoids contractual obligations, benefiting flexible deployments and ensuring scalability.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: September 2025).

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

MSP360 Backup

Ranking in MSP Backup

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (60th), Cloud Backup (46th), Disaster Recovery (DR) Software (34th)

Mindshare comparison

As of October 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 4.7%, up from 4.3% compared to the previous year. The mindshare of MSP360 Backup is 16.9%, down from 19.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Market Share Distribution
Product	Market Share (%)
MSP360 Backup	16.9%
Barracuda Intronis Backup	4.7%
Other	78.4%

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"The performance is good and the interface is user-friendly."

"The product is easy to use."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."

"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."

"We perform backup drills to test the functionality, and we don't have any problems."

More Barracuda Intronis Backup pros

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The solution is easy to access and handles things efficiently."

"MSP360 Backup's most valuable feature is its backup interface."

"General ease of use and performance of the Windows version is the most valuable feature."

"It has allowed me to implement a cost effective, highly configurable solution."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The solution is simple to use and easy to configure."

More MSP360 Backup pros

Cons

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

"I would like to see a way to increase space."

"I would like to see the automatic backup of critical applications to the cloud."

"When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud."

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"It is not always stable."

"This solution could be improved with offering lower prices at scale."

More Barracuda Intronis Backup cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

Pricing and Cost Advice

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"The tool's pricing is reasonable."

"Its pricing is very reasonable, but it can be reduced."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"Low, fixed cost with great savings."

"They're on par with their competitors."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

More Barracuda Intronis Backup pricing and cost advice

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Real Estate/Law Firm

Non Profit

Manufacturing Company

Computer Software Company

10%

Educational Organization

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What do you like most about Barracuda Backup?

The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.

See all answers

What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

See all answers

What needs improvement with Barracuda Backup?

The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

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Compared 11% of the time

NinjaOne vs MSP360 Backup

Compared 11% of the time

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Product Reports

Buyer's Guide

Barracuda Intronis Backup

September 2025

Download Barracuda Intronis Backup product report

Buyer's Guide

MSP360 Backup

September 2025

Download MSP360 Backup product report

Also Known As

Barracuda Backup

Cloudberry Backup

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

StratX

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

September 2025

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