Barracuda Intronis Backup vs MSP360 Backup comparison

Barracuda Networks and MSP360 are both solutions in the MSP Backup category. Barracuda Networks is ranked #7 with an average rating of 9.0, while MSP360 is ranked #4 with an average rating of 7.0. Barracuda Networks holds a 5.2% mindshare in MB, compared to MSP360’s 16.3% mindshare. Additionally, 94% of Barracuda Networks users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

135 Views
58 Comparison Views

94% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

368 Views
275 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

MSP360 Backup

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Apr 20, 2025

Barracuda Intronis Backup and MSP360 Backup both compete in the cloud-based backup solutions category. Barracuda appears to have an advantage due to faster setup and centralized management, backed by strong support and user-friendly features.

Features: Barracuda Intronis Backup offers advantages such as Live Boot for quick recovery, centralized management, and effective support for file restoration. It provides reliability and a user-friendly experience for managing backups. MSP360 Backup is praised for its flexible configuration options, integration with various cloud solutions, and ease of scheduling and notification management. Its user-friendly interface and support for multiple platforms make it appealing for small businesses.

Room for Improvement: Barracuda could improve backup speed and enhance support for user profiles, while users also seek faster recovery features. MSP360 might benefit from streamlining file backup processes and enhancing cloud integration. Improvements in documentation clarity and reporting features are also requested.

Ease of Deployment and Customer Service: Both products offer robust deployment across hybrid and cloud environments. Barracuda is noted for its responsive customer service, though consumers suggest a need for improved critical expertise. MSP360 provides satisfactory support but should focus on clearer documentation and quicker response times.

Pricing and ROI: Barracuda offers competitive pricing without per-user fees, delivering excellent ROI through predictable costs. MSP360 is affordable, but storage costs incur additional charges. Despite this, both solutions offer good value, but Barracuda's all-inclusive package offers long-term financial benefits.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: April 2025).

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

April 2025

Download the complete report

Helped 851,604 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

MSP360 Backup

Ranking in MSP Backup

4th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (55th), Cloud Backup (43rd), Disaster Recovery (DR) Software (28th)

Mindshare comparison

As of May 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.2%, up from 4.2% compared to the previous year. The mindshare of MSP360 Backup is 16.3%, down from 27.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"The product is easy to install and use while doing what it is expected to do."

"The configuration and the onboarding process are pretty good."

"Easy, immediate protection for data that is virtually infinitely scalable."

"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."

"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."

"I have found the product's LiveBoot feature to be most valuable."

"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."

More Barracuda Intronis Backup pros

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Provides connectivity to a lot of different cloud storage solutions."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Technical support is very good."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The solution is simple to use and easy to configure."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

Cons

"It is not always stable."

"Setting up Barracuda Backup is straightforward."

"The search features must be improved."

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."

"This solution could be improved with offering lower prices at scale."

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

"We cannot backup Sun Micro systems. They are not currently supported."

More Barracuda Intronis Backup cons

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The restore time could improve. When we had an issue the restore time was lengthy."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

Pricing and Cost Advice

"What I like best about Barracuda Backup is the licensing model."

"Low, fixed cost with great savings."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"Its pricing is very reasonable, but it can be reduced."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"They're on par with their competitors."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"The tool's pricing is reasonable."

More Barracuda Intronis Backup pricing and cost advice

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.

See recommendations

851,604 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

27%

Financial Services Firm

16%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

See all answers

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

See all answers

What is your primary use case for Barracuda Backup?

The solution is a cloud-to-cloud backup. We use the product to back up our Microsoft cloud environment. We back up SharePoint and OneDrive.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

N-able Cove Data Protection vs Barracuda Intronis Backup

Compared 61% of the time

Dell PowerProtect DD (Data Domain) vs Barracuda Intronis Backup

Compared 39% of the time

More Barracuda Intronis Backup Competitors

Acronis Cyber Protect vs MSP360 Backup

Compared 31% of the time

Veeam Data Platform vs MSP360 Backup

Compared 24% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 14% of the time

NinjaOne vs MSP360 Backup

Compared 13% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Barracuda Intronis Backup

May 2025

Download Barracuda Intronis Backup product report

Buyer's Guide

MSP360 Backup

May 2025

Download MSP360 Backup product report

Also Known As

Barracuda Backup

Cloudberry Backup

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

StratX

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

April 2025

Free Report: Barracuda Intronis Backup vs. MSP360 Backup

Find out what your peers are saying about Barracuda Intronis Backup vs. MSP360 Backup and other solutions. Updated: April 2025.

DOWNLOAD NOW

851,604 professionals have used our research since 2012.

See our Barracuda Intronis Backup vs. MSP360 Backup report.

See our list of best MSP Backup vendors.

We monitor all MSP Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.